ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,653 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,653 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

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“There was zero trouble with ordering, receiving, and returning old CD player. The entire process was effortless. Unit exceeded expectations. Great company to deal with.”

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Posted 4 years ago

“Everthing was what you said and on time no complaints thank you”

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Posted 4 years ago

“Very impressed with the cluster, plug and play. Excellent service and product. Thank you Fisher”

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Posted 4 years ago

“I can’t say enough good things about ISS. Great product, great customer service and enormous savings compared to a dealership. I highly recommend ISS Automotive Solutions.”

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Posted 4 years ago

“Excellent products and great prices. Service is exceptional. Will DEFINITELY USE THEM AGAIN.”

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Posted 4 years ago

“honestly couldn’t be any happier with my new cluster! shipping was fast and was also packaged very well, definitely will be recommending my friends whenever they need a new cluster to these guys!”

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Posted 4 years ago

“Arrived very quickly and wasn't bad of an install. I do recommend following the online directions carefully.”

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Posted 4 years ago

“I’m really happy with your product it was a pleasure doing business with you guys and your follow ups thank you so much is working great”

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Posted 4 years ago

“THE CLUSTER I ORDERED FOR MY TRUCK CAME SUPER FAST AND EXACTLY WHAT I ORDERED. RIGHT MILES AND RED LIGHTS. LOOKS BRAND NEW. I WILL BE ORDERING AGAIN FROM THEM.”

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Posted 4 years ago

“I received a rebuilt H2 Hummer cluster, The cluster frame and back are dirty, the dial face red lines are faded to light orange to nothing. The dial face also had several pencil lines near pointer ends. I cleaned the outside edges of the dirty white frame with Windex on Q-tips. I purchased a new cluster dial face and new pointers at a cost of $169.97, Then carefully removed lens, pointers and dial face, I installed new dial face and pointers. I requested help because the cluster pointers I installed are most likely not in the proper positions, Plus I explained the condition of this rebuilt cluster received, I was told it should have never been sent like this. My original cluster is bright and clean with only 9977 miles on it, It was returned as a core, I did not inspect the rebuilt cluster before returning mine as I had to go into the hospital for surgery. When I contacted about rebuilt cluster condition, the lady was nice and said they would send me a box with a prepaid label to return rebuilt cluster for exchange or ?. The box arrived UPS smashed almost 1/2 flat, The box was too small for a H2 cluster. I returned the box Priority mail at my expense. I was told my original perfectly clean cluster was sold, My cluster was as new except two stepper motors went bad, My hummer does not have a sun roof and never left outside with windows open. The lens was scratch free, The dial face was crisp and clear with No fading. and the white frame was snow white ,Not yellowish like this old rebuilt cluster. I was told later that I should have sent my cluster in for service, but when I called and inquired ? I was told I would receive a nice clean guaranteed rebuilt cluster and I needed to send my cluster in as a core. Big Mistake .”

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Posted 4 years ago

“Very quick and amazing service. My gage cluster finally has a working fuel gage. I will use your service if the need ever pops up again.”

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Posted 4 years ago

“The LED white lights are not bright like I thought I should’ve went with blue but considering what they did to my cluster awesome job thanks guys I wish I would’ve went blue”

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Posted 4 years ago

“Bought a radio for my 99 Chevy S10. The process was extremely easy. The radio was perfect. The return for the core was easy cause you reuse the packing and box it came in. Definitely will do business again. Thanks.”

ISS Automotive Solutions 5 star review on 17th July 2021

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Posted 4 years ago

“My only regret is I didn’t install the throttle module sooner on my Tacoma! Buy it!”

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Posted 4 years ago

“Awesomeness thank you! Such fast service and everything works perfectly!”

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Posted 4 years ago

“Had the problem with parasitic voltage loss caused by the dash console on my 2003 Tahoe and it was draining the battery. Bought the replacement console to correct the problem and it fixed the problem. Didn't take long to get it and shipped them my old one back at no extra cost. I would recommend them to anyone. Quality product at a good price with a lifetime warranty!”

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Posted 4 years ago

“My new dashboard is working beautifully. The exchange was easy to send back my broken display which allowed me a warranty with my new display. Everything was quick and easy.”

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Posted 4 years ago

“I ordered blue light cluster,love the color. The only thing I would like to see changed are the mileage odometer and drive indicator were still original factory it's a bit distracting doesn't fit nice new blue color. Moo”

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Posted 4 years ago

“Great service now my cluster gages on 2004 Tahoe works excellent. Love the blue LEDs ! Less strain on my eyes.Thank You ! Rickey Smith”

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Posted 4 years ago

“Do yourself a favor and fill out the form on the website, ship them your cluster to repair. The only thing that I can say if you skimp on shipping, the mailman will spend more time with your parts than ISS automotive solutions does”

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Posted 4 years ago

ISS Automotive Solutions is rated 4.8 based on 3,653 reviews