I received a rebuilt H2 Hummer cluster, The cluster frame and back are dirty, the dial face red lines are faded to light orange to nothing. The dial face also had several pencil lines near pointer ends. I cleaned the outside edges of the dirty white frame with Windex on Q-tips. I purchased a new cluster dial face and new pointers at a cost of $169.97, Then carefully removed lens, pointers and dial face, I installed new dial face and pointers. I requested help because the cluster pointers I installed are most likely not in the proper positions, Plus I explained the condition of this rebuilt cluster received, I was told it should have never been sent like this. My original cluster is bright and clean with only 9977 miles on it, It was returned as a core, I did not inspect the rebuilt cluster before returning mine as I had to go into the hospital for surgery. When I contacted about rebuilt cluster condition, the lady was nice and said they would send me a box with a prepaid label to return rebuilt cluster for exchange or ?. The box arrived UPS smashed almost 1/2 flat, The box was too small for a H2 cluster. I returned the box Priority mail at my expense.
I was told my original perfectly clean cluster was sold, My cluster was as new except two stepper motors went bad, My hummer does not have a sun roof and never left outside with windows open. The lens was scratch free, The dial face was crisp and clear with No fading. and the white frame was snow white ,Not yellowish like this old rebuilt cluster.
I was told later that I should have sent my cluster in for service, but when I called and inquired ? I was told I would receive a nice clean guaranteed rebuilt cluster and I needed to send my cluster in as a core. Big Mistake .
2 years ago
ISS Automotive Solutions has a
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