ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,646 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,646 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

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“Bought an instrument cluster for an 03 silverado. Cluster fit as advertised and has worked perfectly”

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Posted 1 year ago

“First time ordering from ISS and it was a GREAT experience. I purchased an Instrument Cluster for a 2004 Chevy pickup and it works perfectly. It took 25 minutes. Plug and play.”

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Posted 1 year ago

“Easy changeover. ISS will help you along the way if you run into any issues. Make sure your vehicle is code free, if possible, before changeover. Be as OE as much as possible. Older vehicles getting replacement clusters don't play nice with LEDs. Use the bulbs that are already installed reworked cluster to verify all is working correctly for a few weeks 1st b4 throwing upgrades at it.”

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Posted 1 year ago

“ISS had a replacement instrument cluster for my 2002 Chevrolet Astro, which is a big help because they were able to program the actual mileage my at the time current instrument cluster had so I didn’t have to purchase a unit with incorrect mileage. Perfect, I recommend to all.”

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Posted 1 year ago

“Everything came off without a hitch and was everything I expected if not more! The gauge cluster is absolutely like new and works perfectly. Very nice to experience something that actually is just like it was advertised! I will definitely use your company again if need be and will let anyone and everyone know about the service you all provide.”

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Posted 1 year ago

“I'm glad with the service that I received. Fast turn around for the fast repair on my Deck. Great place to deal with.”

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Posted 1 year ago

“Fast flendly people. nice to work with and awsom quality!”

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Posted 1 year ago

“I ordered a instrument panel and returned my old one back,the whole thing went seamless,easy to work with nice piece works great!!”

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Posted 1 year ago

“The product I needed in a timely matter. It was perfect.”

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Posted 1 year ago

“I needed to have the instrument cluster rebuilt for my 2003 Chevy Silverado. I planned to just order a rebuilt one, but when I mentioned to the customer service rep my truck only has 28,000 miles on it, she suggested I send my old cluster in, since it is in pristine cosmetic condition. I did do that and received it back rebuilt and now functioning as it should. I am very pleased with the service. Thumbs up!”

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Posted 1 year ago

“Exactly what is advertised they made it very simple as far as purchasing and installing”

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Posted 1 year ago

“Excelente servicio”

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Posted 1 year ago

“I am extremely pleased with my gauges , getting the green background was definitely worth the extre few dollars spent!! I couldn't be happier!!”

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Posted 1 year ago

“The new instruument cluster looked brand new. Made it easy to return the old one by having the return shipping label in the box. Packaging was great. It was truely plug and play.”

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Posted 1 year ago

“A 20% restocking fee is rediculous. Will not be purchasing anything from this company in the future.”

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Posted 1 year ago

“The Instument Cluster and the manual AC/Heat dash control unit I ordered are working perfectly and delivery was right on time from ISS Automotive. Only took about 10 minutes or less to install both. I am extremely satisfied with the product and ISS Automotive. Delivery was delayed shortly because of very severe weather and power outages.”

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Posted 1 year ago

“Took time to know what the concern was and explained what repairs were needed. Done quickly and shipped back package very well.”

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Posted 1 year ago

“The dash, arrived on time, and looked new. It took no more that 15 minutes to remove the old one, and to install the new one. I'm very happy with the product, and the company. I would use against when needed.”

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Posted 1 year ago

“They do an amazing job. They kept me updated the entire time with my order. They were very timely in getting my repaired LCD screen back to me. Just like factory. Would recommend them time and time again!!!”

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Posted 1 year ago

“Excellent, fast, and easy. We needed the headunit on our 2018 RAM 1500 to be refurbished. The process for selecting the service, sending it off, and then getting it back in perfect working order was so easy and simple.”

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Posted 1 year ago

ISS Automotive Solutions is rated 4.8 based on 3,646 reviews