ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,653 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,653 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

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“fast easy and accurate”

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Posted 5 years ago

“Service was fast. Got my order within a week. Everything is insatalled and my problem seems to be resolved! thank you so much for fast friendly service.”

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Posted 5 years ago

“Took about 15 minutes to put in it's pretty much plug and play looks great Glad to have my cluster gauges working again thank you very much”

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Posted 5 years ago

“Flawless process! Purchased a replacement factory entertainment unit for my Yukon Denali. Everything received as promised.”

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Posted 5 years ago

“Very very happy with product and quick response was great”

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Posted 5 years ago

“Recently replaced factory radio in’97 GMC Yukon , thought about recycle yard / used parts then heard about ISS . This is definitely the way to go , fast shipping, part looks and functions as new. Includes limited lifetime warranty that starts as soon as they receive your rebuildable core ( they pay shipping) .”

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Posted 5 years ago

“Truly a plug and play repair. This repair took less that 15 minutes. Everything in my instrument cluster works for the first time in years!”

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Posted 5 years ago

“Everything was great. I will revise the review when my old cluster arrives and my warranty is activated.”

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Posted 5 years ago

“I removed the instrument panel to see if I could repair the lights no way. So l went on line and found you. You made it so simple to order. It came in six days.I installed it two days later and it is working great. Thank you”

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Posted 5 years ago

“Very happy with my purchase at ISS. My cluster was shipped out and returned very quickly. I was having a parasitic drain on my 2003 GMC Dinali cluster. Cluster is working perfectly and no more parasitic drain. Very happy at this point and I feel that the repair cost was more than reasonable. Thank You!”

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Posted 5 years ago

“They were prompt, knowledgeable and courteous. I would recommend them to anyone.”

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Posted 5 years ago

“Its was the right one mileage was right came 4 days early”

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Posted 5 years ago

“Ordered a cluster for my 2005 Silverado with the blue led upgrade. Looks amazing and works even better.”

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Posted 5 years ago

“The part arrived quickly and was easy to install. What more could you ask for.”

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Posted 5 years ago

“I had problems with my fuel and transmission gauge not working all the time and then the lights on the instrument panel would flash on and off several times during my drive to work. Once my cluster was returned everything works except the fuel gauge. I talked to Sara and she said they would check it out again. She sent me another label to ship it back and within a week I was putting the cluster back in my truck. The fuel gauge is still not working correctly, but I believe I must have problems with the fuel sending unit in my gas tank.”

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Posted 5 years ago

“Excellent product and fast shipping.”

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Posted 5 years ago

“I WOULD LIKE TO THANK SARA MCPHEE FOR THE WAY SHE HANDLED MY RETURNED ORDER , AND I HAVE A GOOD FEEL ABOUT CONTINUING TO USE ISS AS AN ORDER OPTION IN THE FUTURE , THANK YOU FOR YOUR COOPEATION”

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Posted 5 years ago

“Everything is good, unit works great , happy with having my cue working again.”

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Posted 5 years ago

“Customer service is amazing. The cluster was perfect! OEM with blue led. Mileage was programmed just as advertised. Couldn’t be happier!”

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Posted 5 years ago

“Great product, work better than I expected. Installation took two minutes.”

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Posted 5 years ago

ISS Automotive Solutions is rated 4.8 based on 3,653 reviews