iTokri आई.टोकरी Reviews

Name: iTokri आई.टोकरी
Address: A-7, SHRI KRISHNA NAGAR, HAIDERGANJ, DHA, SIKENDER KAMPOO, LASHKAR, GWALIOR, Madhya Pradesh
Rating: 4.66

4.7 Rating 11,530 Reviews

93 %

of reviewers recommend iTokri आई.टोकरी

Company Reviews

Metrics

4.7

Based on 11,530 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

iTokri आई.टोकरी 5 star review on 11th February 2025

239

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bad quality its a loot from customer”

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Posted 1 year ago

“Product is not good according to price”

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Posted 1 year ago

“I want to cancel my order”

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Posted 1 year ago

“I ordered a set of samples on Sept 24th, so that I can make bulk order for large qty. I still haven't received it and today is Oct 8th. Your service and support is unbelievably poor and unprofessional. I made repeated requests to ship it faster after Itokri mishandled first shipping!”

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Posted 1 year ago

“I had to order from iTokri because I needed a Kalamkari print stole in particular. I couldn't find them locally as I have not got the chance to explore the markets in person. Although their platform, delivery, website is in place and there is a responsive customer service too, the core of their business which is the actual textile is not upto the mark and highly priced for what they offered at least in terms of the stoles that I have ordered. Had the need to purchase traditional Kalamkari kurtas too but couldn't proceed any further.”

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Posted 1 year ago

“It was such a bad experience. Wanted to return the product and came to know it was not available”

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Posted 1 year ago

“Very 3rd grade quality of Dupatta you gave me on cost of 1290 .which is really very cheap quality according to price, It's price should be only 400 to 500 .And you people cheated me.Ill never recommend any body to by anything from you.”

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Posted 1 year ago

“First of all I cancelled the order. Reason being : I did COD .The delivery guy was charging more than mentioned in the order summary .”

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Posted 1 year ago

“Very disappointed with my order. Pockets were placed too high and in one kurta it was stitched upside down. The finish was very bad as well.”

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Posted 1 year ago

“Not happy with the quality of the product, there are loose ends. I have other water hyacinth products and this is by far the poorest quality product. Not sturdy as well. the packaging of the product is very over. The overall user experience is bad.”

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Posted 1 year ago

“I am extremely sorry to say that I am not satisfied with your team last 7 days I request to pickup my stuff n I talked to personally so many times but nobody bothered for that I told me that it Wil complete today this n that but still today no body come for pickup I am totally cheated by your team I told for alteration but they send as it is now they are not bothered for pickup I am shocked that is kind of big company can do this type of working really I am cheated”

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Posted 1 year ago

“Extremely bad quality. Broke in 2 days of use”

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Posted 1 year ago

“I didn't receive my refund yet”

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Posted 1 year ago

“When you go through website and ads everything is presented so well. You will be trusting the place from the word go. The variety But that's exactly the speed with which you ll be disappointed a lot. In the aftermath the experience with itokri leaves you baffled and you will regret evey penny you spent. Especially for the blouses. You would trust them but they will slap you with such a mediocre product in your face that the only compensation is that stupid tiny nosering they send along. Boasting about it a lot nonetheless as if everyone must have a use for it! I would suggest that there are such brilliant new home grown places to purchase your ethnic garments. Please take a look there. And spare yourself from horrible product service. It makes you wonder and question yourself as to why did you like the product in the first place. It looks so bright and shiny but when it's actually there in your hands you feel that it can only have a use in your kitchen as a cleaning cloth! That's how worst is the garment quality. It's old, expensive, shabby when it arrives. The fit is pathetic! You would have a headache thinking why did you not go to tailor to get it stiched for you. It might have taken days but at least you would be content. I am never purchasing any other product from itorki. They deceive and cheat. They just present a good image on the website but the work is absolutely poor. Try staying away from this website. There are such nicer places with prompt services and excellent product. Itokri is not one of them!”

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Posted 1 year ago

“Unsatisfactory to say the least. No replies to phone or email.”

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Posted 1 year ago

“I ordered silk dupatta msg from the site. When I revived the product they were cheap synthetic material. I had to return them. Very disappointing”

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Posted 1 year ago

“The Kantha work suit was very poor quality. The embroidery bled colours on to the fabric in the first wash. It was a total waste of money.”

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Posted 1 year ago

“Very bad experience”

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Posted 1 year ago

“Worst Service ever, I have not received any information about my order that I placed 20 days ao and when i try to reach out to the team at Itokri they don't respond, you guys have taken my money with nothing being delivered till now, and I have requested for a refund to be processed and cancellation of the order but have got no response Pathetic customer service and it looks like you guys only take the money and deliver nothing. I had been stolen of my money and my order is not delivered till now”

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Posted 1 year ago

“Worst customer service ever had....never attempt to purchase again...received the product with lot of efforts from our side asking the itokri customer care...got the product after very much delay... So bad...”

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Posted 1 year ago

iTokri आई.टोकरी is rated 4.7 based on 11,530 reviews