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iTokri आई.टोकरी Reviews

4.7 Rating 11,373 Reviews

94 %

of reviewers recommend iTokri आई.टोकरी

Company Reviews

4.7

Based on 11,373 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

iTokri आई.टोकरी 5 star review on 4th April 2024

iTokri आई.टोकरी 5 star review on 4th April 2024

iTokri आई.टोकरी 5 star review on 4th April 2024

iTokri आई.टोकरी 5 star review on 28th March 2024

iTokri आई.टोकरी 5 star review on 21st March 2024

Bhavya Patneedi

iTokri आई.टोकरी 5 star review on 4th March 2024

iTokri आई.टोकरी 5 star review on 27th February 2024

Mamata Mukhopadhyay

229

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When you go through website and ads everything is presented so well. You will be trusting the place from the word go. The variety But that's exactly the speed with which you ll be disappointed a lot. In the aftermath the experience with itokri leaves you baffled and you will regret evey penny you spent. Especially for the blouses. You would trust them but they will slap you with such a mediocre product in your face that the only compensation is that stupid tiny nosering they send along. Boasting about it a lot nonetheless as if everyone must have a use for it! I would suggest that there are such brilliant new home grown places to purchase your ethnic garments. Please take a look there. And spare yourself from horrible product service. It makes you wonder and question yourself as to why did you like the product in the first place. It looks so bright and shiny but when it's actually there in your hands you feel that it can only have a use in your kitchen as a cleaning cloth! That's how worst is the garment quality. It's old, expensive, shabby when it arrives. The fit is pathetic! You would have a headache thinking why did you not go to tailor to get it stiched for you. It might have taken days but at least you would be content. I am never purchasing any other product from itorki. They deceive and cheat. They just present a good image on the website but the work is absolutely poor. Try staying away from this website. There are such nicer places with prompt services and excellent product. Itokri is not one of them!”

Posted 7 months ago

“Unsatisfactory to say the least. No replies to phone or email.”

Posted 7 months ago

“I ordered silk dupatta msg from the site. When I revived the product they were cheap synthetic material. I had to return them. Very disappointing”

Posted 7 months ago

“The Kantha work suit was very poor quality. The embroidery bled colours on to the fabric in the first wash. It was a total waste of money.”

Posted 7 months ago

“Very bad experience”

Posted 8 months ago

“Worst Service ever, I have not received any information about my order that I placed 20 days ao and when i try to reach out to the team at Itokri they don't respond, you guys have taken my money with nothing being delivered till now, and I have requested for a refund to be processed and cancellation of the order but have got no response Pathetic customer service and it looks like you guys only take the money and deliver nothing. I had been stolen of my money and my order is not delivered till now”

Posted 8 months ago

“Worst customer service ever had....never attempt to purchase again...received the product with lot of efforts from our side asking the itokri customer care...got the product after very much delay... So bad...”

Posted 8 months ago

“I had made an international order to uk. They said they had dispatched it on the 1-th of august. The tracking details does not show any information through skynett. I have contacted itokri regarding this by sending them emails and asking to update where the item is . They never responded. I’m deeply disappointed as I have paid r/s.4335 includes a high delivery rate. Please do not place any international orders. It won’t reach you and they don’t bother to respond to your emails.”

Posted 8 months ago

“Not good. Expensive”

Posted 8 months ago

“I ordered Rakhis from the website recently and paid extra for DHL delivery within 5-7 days. It has now been two weeks and the order has not been received. I then followed up with i-Tokri via email. They sent me a link to the DHL website with a tracking number. The tracking shows no progress whatsoever in despatching the item. I wrote to I-Tokri again and have not received any response. Instead ironically they sent me an email to ask me to provide a review of the product which laughably is yet to be received and the delivery. Given I paid over Rs 1500 for 5-7 business day delivery I would expect a refund of this additional amount as the delivery timeline is well lapsed. But for that you would need someone at I-Tokri to respond. This is a disgrace as I paid over Rs 3000 for 5 rakhis which is quite frankly an exorbitant amount. However the intention was to support local craftspeople via the website. Given the status of delivery and follow up response one would not order via this website again and this is a loss for artisans who potentially use this website for their products. What a shame!”

Posted 8 months ago

“Very poor quality product very dull CLR missprint over whole fabric..last time I purchased dharwad cotton suit material that was very awesome.i was very happy with tha last purchase..but recently I purchased kalamkari suit material that is totally disappointed not expected from itokri”

Posted 8 months ago

“yet to get my order,purchased on 28th july 2023”

Posted 8 months ago

“I love your products and would have moved to write a great review if I received them. The package was never delivered...and I have tried to contact you guys but no response. bluedart says it was delivered but not to us. I am looking for assistance and trying to get some attention to the case.”

Posted 8 months ago

“I bought the green Srikalahasti kalamkari mangalgiri saree. The material was very cheap, just basic cotton. The saree is not worth RS 12,000 plus . It’s a saree that would be around 3000.”

Posted 8 months ago

“It is not upto the expectation, product leaves the color and it's very very thin”

Posted 9 months ago

“Recently I purchased 2 sets of Dadiji's pickle jar set and 2 sets of wind chime. Regret to say that dadiji's pickle jar set is not good at all. The bottles does not close properly and all the jars does not fit in the tray. Also I got the windchime broken. All the items were so badly packed. I wrote to Itokri for which till today they did not respond. I am regretting buying these items from Itokri.”

Posted 9 months ago

“The product I have received is having many issues as it's colour changes and without duptta product was very costly should have cost 500 Max instead it costs 1600”

Posted 9 months ago

“I have purchased a mulmul kurta which very tight fitting so as per ur representative telephone instructions I sent it back for want refund.but six seven days have passed n still no response from ur end whenever I WhatsApp you only a monotonous computerised replycomes that our representative will contact you but till date no response.”

Posted 9 months ago

“I have not received & I want it Can u send after 8 pm & call before sending”

Posted 9 months ago

“Product is not Good . I felt Cheated . Rate of Product is very High which Purchase by Me .”

Posted 9 months ago

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iTokri आई.टोकरी is rated 4.7 based on 11,373 reviews