iTokri आई.टोकरी Reviews

Name: iTokri आई.टोकरी
Address: A-7, SHRI KRISHNA NAGAR, HAIDERGANJ, DHA, SIKENDER KAMPOO, LASHKAR, GWALIOR, Madhya Pradesh
Rating: 4.66

4.7 Rating 11,378 Reviews

94 %

of reviewers recommend iTokri आई.टोकरी

Company Reviews

Metrics

4.7

Based on 11,378 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

iTokri आई.टोकरी 5 star review on 4th April 2024

Sakshi Nigam

iTokri आई.टोकरी 5 star review on 28th March 2024

229

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Vry short bottom cloth j.e 180 cms only, unable to gt it stitchrd. Nt happy”

Helpful Report

Posted 1 year ago

“Received a damaged product in a a courier it self, and i had to follow on return/exchange. Spoke with team on same day when i received a damaged product. But no response from team and i had to send couple of mail for it.”

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Posted 1 year ago

“Horrible damaged torned piece !! And even after sending the bank details for refund , they go on asking details instead of refund!!!”

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Posted 1 year ago

“The zip is of very low quality, it broke in first use itself”

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Posted 1 year ago

“The bath towels are just like dupattas, no use as towels”

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Posted 1 year ago

“Very poor delivery experience. Blue dart their partner and itokri had no communication. 20th October order still not recd. Blue dart person came when door closed. Then he asked to share otp and promise to deliver next day. Till date he doesn't arrived. Itokri only promises to look into the matter but didn't responded as well.”

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Posted 1 year ago

“third-class quality not-long lasting attar smale 00 ***”

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Posted 1 year ago

“Ordered candle baskets to gift my friends on diwali, received the order in a terribly damaged condition. I called up the customer service to inform about the product and they tell it's non returnable. I had to share the screenshot of there own product details to make them realise that it was a returnable one . So pathetic the customer service is that don't know their own terms and conditions. I will not recommend itokri to anybody . Terrible experience I had.”

Helpful Report

Posted 1 year ago

“Though it was supposed to be a customized product, it did not fit. The fabric too was not as specified in the product detail. It was a waste of money experience for me. Sorry to say...”

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Posted 1 year ago

“I ordered the cleopatra necklace, to be delivered to my mother’s address, got an email (mom got the sms too) saying that the product is on the way, but have still not received the delivery. Disappointed.”

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Posted 1 year ago

“Hello team. To start with, I'm a huge fan of itokri and have purchased many products from your site. The first time I bought curtains for my room after my marriage I was very excited. I ordered them around 3rd Feb. They looked nice in my new house but yesterday was the first time I washed them and it bleeder out all the indigo. The whole curtain is ruined now. It was a white and indigo and now the white is gone. I don't want to use it anymore. Such a waste of money and I'm very angry about it.”

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Posted 1 year ago

“Bought three shirts. Two of them bleed color. Disappointed.”

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Posted 1 year ago

“Received product in damaged condition.”

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Posted 1 year ago

“I ordered 1 kg cocoa powder but i got 250grm as cocoa powder it showed rs 300/ print rate but i payed rs 350/you fooled me”

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Posted 1 year ago

“I had orders 3 scarfs and 3 potli as gift bags . I recd one scarf with no heming … very very shabby . The potli’s were very different from the images . You are taking your customers for granted . Your call center says potli cannot be returned . May I know why . Specially when you have sent me the wrong one”