iTokri आई.टोकरी Reviews

Name: iTokri आई.टोकरी
Address: A-7, SHRI KRISHNA NAGAR, HAIDERGANJ, DHA, SIKENDER KAMPOO, LASHKAR, GWALIOR, Madhya Pradesh
Rating: 4.65

4.7 Rating 12,640 Reviews

93 %

of reviewers recommend iTokri आई.टोकरी

Company Reviews

Metrics

4.7

Based on 12,640 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

iTokri आई.टोकरी 5 star review on 19th September 2026

Brianne Carroll

iTokri आई.टोकरी 5 star review on 1st August 2026

Brigitt Von Schulthess

iTokri आई.टोकरी 5 star review on 26th July 2026

Anonymous

iTokri आई.टोकरी 5 star review on 19th July 2026

Kathie McMillan

iTokri आई.टोकरी 5 star review on 4th July 2026

Julie Chandler Chandler

278

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Worst Service ever, I have not received any information about my order that I placed 20 days ao and when i try to reach out to the team at Itokri they don't respond, you guys have taken my money with nothing being delivered till now, and I have requested for a refund to be processed and cancellation of the order but have got no response Pathetic customer service and it looks like you guys only take the money and deliver nothing. I had been stolen of my money and my order is not delivered till now”

Helpful Report

Posted 3 years ago

“Worst customer service ever had....never attempt to purchase again...received the product with lot of efforts from our side asking the itokri customer care...got the product after very much delay... So bad...”

Helpful Report

Posted 3 years ago

“I had made an international order to uk. They said they had dispatched it on the 1-th of august. The tracking details does not show any information through skynett. I have contacted itokri regarding this by sending them emails and asking to update where the item is . They never responded. I’m deeply disappointed as I have paid r/s.4335 includes a high delivery rate. Please do not place any international orders. It won’t reach you and they don’t bother to respond to your emails.”

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Posted 3 years ago

“Not good. Expensive”

Helpful Report

Posted 3 years ago

“I ordered Rakhis from the website recently and paid extra for DHL delivery within 5-7 days. It has now been two weeks and the order has not been received. I then followed up with i-Tokri via email. They sent me a link to the DHL website with a tracking number. The tracking shows no progress whatsoever in despatching the item. I wrote to I-Tokri again and have not received any response. Instead ironically they sent me an email to ask me to provide a review of the product which laughably is yet to be received and the delivery. Given I paid over Rs 1500 for 5-7 business day delivery I would expect a refund of this additional amount as the delivery timeline is well lapsed. But for that you would need someone at I-Tokri to respond. This is a disgrace as I paid over Rs 3000 for 5 rakhis which is quite frankly an exorbitant amount. However the intention was to support local craftspeople via the website. Given the status of delivery and follow up response one would not order via this website again and this is a loss for artisans who potentially use this website for their products. What a shame!”

Helpful Report

Posted 3 years ago

“Very poor quality product very dull CLR missprint over whole fabric..last time I purchased dharwad cotton suit material that was very awesome.i was very happy with tha last purchase..but recently I purchased kalamkari suit material that is totally disappointed not expected from itokri”

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Posted 3 years ago

“yet to get my order,purchased on 28th july 2023”

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Posted 3 years ago

“I love your products and would have moved to write a great review if I received them. The package was never delivered...and I have tried to contact you guys but no response. bluedart says it was delivered but not to us. I am looking for assistance and trying to get some attention to the case.”

Helpful Report

Posted 3 years ago

“I bought the green Srikalahasti kalamkari mangalgiri saree. The material was very cheap, just basic cotton. The saree is not worth RS 12,000 plus . It’s a saree that would be around 3000.”

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Posted 3 years ago

“It is not upto the expectation, product leaves the color and it's very very thin”

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Posted 3 years ago

“Recently I purchased 2 sets of Dadiji's pickle jar set and 2 sets of wind chime. Regret to say that dadiji's pickle jar set is not good at all. The bottles does not close properly and all the jars does not fit in the tray. Also I got the windchime broken. All the items were so badly packed. I wrote to Itokri for which till today they did not respond. I am regretting buying these items from Itokri.”

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Posted 3 years ago

“The product I have received is having many issues as it's colour changes and without duptta product was very costly should have cost 500 Max instead it costs 1600”

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Posted 3 years ago

“I have purchased a mulmul kurta which very tight fitting so as per ur representative telephone instructions I sent it back for want refund.but six seven days have passed n still no response from ur end whenever I WhatsApp you only a monotonous computerised replycomes that our representative will contact you but till date no response.”

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Posted 3 years ago

“I have not received & I want it Can u send after 8 pm & call before sending”

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Posted 3 years ago

“Product is not Good . I felt Cheated . Rate of Product is very High which Purchase by Me .”

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Posted 3 years ago

“Very poor quality”

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Posted 3 years ago

“Goods order not delivered. Very bad.”

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Posted 3 years ago

“I had purchased a sari blouse vide Order NO 602403, delivered on 24th May, 2023. However, I was not happy with your product as it was not the colour I wanted and I was not happy with the fitting either. As per your return and refund policy I immediately sent an email to iTokri.com on 25th May after speaking to yuor customer service executive. It has now been almost 9-10 days since I sent my refund and no one from iTokri has bothered to respond or contact me. Frankly, I am disgusted and disappointed.”

Helpful Report

Posted 3 years ago

“Extremely disappointed and will not be them using ever again. I ordered a suit on 3 May and on 2 June it still hasn't arrived in the UK. This is fine if customers' expectations are managed, but I was told my item would be with me in 7 days. The wedding I ordered it for came and went. Overall an incredibly frustrating experiencing and if I could give zero stars, I would. Truly terrible.”

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Posted 3 years ago

“Quality issue . It is not all as per photo .. size also not good .”

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Posted 3 years ago

iTokri आई.टोकरी is rated 4.7 based on 12,640 reviews