iTokri आई.टोकरी Reviews

Name: iTokri आई.टोकरी
Address: A-7, SHRI KRISHNA NAGAR, HAIDERGANJ, DHA, SIKENDER KAMPOO, LASHKAR, GWALIOR, Madhya Pradesh
Rating: 4.65

4.7 Rating 12,476 Reviews

93 %

of reviewers recommend iTokri आई.टोकरी

Company Reviews

Metrics

4.7

Based on 12,476 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

iTokri आई.टोकरी 5 star review on 26th July 2026

Anonymous

iTokri आई.टोकरी 5 star review on 19th July 2026

Kathie McMillan

iTokri आई.टोकरी 5 star review on 4th July 2026

Julie Chandler Chandler

iTokri आई.टोकरी 5 star review on 28th June 2026

Anjali Rai

276

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“👎😔 so sad. Received about half a dozen messages about shipping and delivery of the item, but, alas,it never reached me, till this day. So what option should I give. Improve your delivery mechanism”

Helpful Report

Posted 3 years ago

“The neckpiece was damaged when opened ☹️”

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Posted 3 years ago

“Kites were described different to what I received. So small. Can’t be used”

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Posted 3 years ago

“A greeting as I pay 4000/- for that piece stitching is so messed and untidy woollen or matte cloth needs proper lining,,, no lining is there very disappointing”

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Posted 3 years ago

“Vry short bottom cloth j.e 180 cms only, unable to gt it stitchrd. Nt happy”

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Posted 3 years ago

“Received a damaged product in a a courier it self, and i had to follow on return/exchange. Spoke with team on same day when i received a damaged product. But no response from team and i had to send couple of mail for it.”

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Posted 3 years ago

“Horrible damaged torned piece !! And even after sending the bank details for refund , they go on asking details instead of refund!!!”

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Posted 3 years ago

“The zip is of very low quality, it broke in first use itself”

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Posted 3 years ago

“The bath towels are just like dupattas, no use as towels”

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Posted 3 years ago

“Very poor delivery experience. Blue dart their partner and itokri had no communication. 20th October order still not recd. Blue dart person came when door closed. Then he asked to share otp and promise to deliver next day. Till date he doesn't arrived. Itokri only promises to look into the matter but didn't responded as well.”

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Posted 3 years ago

“third-class quality not-long lasting attar smale 00 ***”

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Posted 3 years ago

“Ordered candle baskets to gift my friends on diwali, received the order in a terribly damaged condition. I called up the customer service to inform about the product and they tell it's non returnable. I had to share the screenshot of there own product details to make them realise that it was a returnable one . So pathetic the customer service is that don't know their own terms and conditions. I will not recommend itokri to anybody . Terrible experience I had.”

Helpful Report

Posted 3 years ago

“Though it was supposed to be a customized product, it did not fit. The fabric too was not as specified in the product detail. It was a waste of money experience for me. Sorry to say...”

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Posted 3 years ago

“I ordered the cleopatra necklace, to be delivered to my mother’s address, got an email (mom got the sms too) saying that the product is on the way, but have still not received the delivery. Disappointed.”

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Posted 3 years ago

“Hello team. To start with, I'm a huge fan of itokri and have purchased many products from your site. The first time I bought curtains for my room after my marriage I was very excited. I ordered them around 3rd Feb. They looked nice in my new house but yesterday was the first time I washed them and it bleeder out all the indigo. The whole curtain is ruined now. It was a white and indigo and now the white is gone. I don't want to use it anymore. Such a waste of money and I'm very angry about it.”

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Posted 3 years ago

“Bought three shirts. Two of them bleed color. Disappointed.”

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Posted 3 years ago

“Received product in damaged condition.”

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Posted 3 years ago

“I ordered 1 kg cocoa powder but i got 250grm as cocoa powder it showed rs 300/ print rate but i payed rs 350/you fooled me”

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Posted 3 years ago

“I had orders 3 scarfs and 3 potli as gift bags . I recd one scarf with no heming … very very shabby . The potli’s were very different from the images . You are taking your customers for granted . Your call center says potli cannot be returned . May I know why . Specially when you have sent me the wrong one”

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Posted 3 years ago

“Don't go for it, looks old, faded not as picture and return process is also very lengthy as well customer care services.”

Helpful Report

Posted 3 years ago

iTokri आई.टोकरी is rated 4.7 based on 12,476 reviews