iTokri आई.टोकरी Reviews

Name: iTokri आई.टोकरी
Address: A-7, SHRI KRISHNA NAGAR, HAIDERGANJ, DHA, SIKENDER KAMPOO, LASHKAR, GWALIOR, Madhya Pradesh
Rating: 4.66

4.7 Rating 11,763 Reviews

93 %

of reviewers recommend iTokri आई.टोकरी

Company Reviews

Metrics

4.7

Based on 11,763 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

iTokri आई.टोकरी 5 star review on 16th August 2025

241

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had to order from iTokri because I needed a Kalamkari print stole in particular. I couldn't find them locally as I have not got the chance to explore the markets in person. Although their platform, delivery, website is in place and there is a responsive customer service too, the core of their business which is the actual textile is not upto the mark and highly priced for what they offered at least in terms of the stoles that I have ordered. Had the need to purchase traditional Kalamkari kurtas too but couldn't proceed any further.”

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Posted 2 years ago

“It was such a bad experience. Wanted to return the product and came to know it was not available”

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Posted 2 years ago

“Very 3rd grade quality of Dupatta you gave me on cost of 1290 .which is really very cheap quality according to price, It's price should be only 400 to 500 .And you people cheated me.Ill never recommend any body to by anything from you.”

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Posted 2 years ago

“First of all I cancelled the order. Reason being : I did COD .The delivery guy was charging more than mentioned in the order summary .”

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Posted 2 years ago

“Very disappointed with my order. Pockets were placed too high and in one kurta it was stitched upside down. The finish was very bad as well.”

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Posted 2 years ago

“Not happy with the quality of the product, there are loose ends. I have other water hyacinth products and this is by far the poorest quality product. Not sturdy as well. the packaging of the product is very over. The overall user experience is bad.”

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Posted 2 years ago

“I am extremely sorry to say that I am not satisfied with your team last 7 days I request to pickup my stuff n I talked to personally so many times but nobody bothered for that I told me that it Wil complete today this n that but still today no body come for pickup I am totally cheated by your team I told for alteration but they send as it is now they are not bothered for pickup I am shocked that is kind of big company can do this type of working really I am cheated”

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Posted 2 years ago

“Extremely bad quality. Broke in 2 days of use”

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Posted 2 years ago

“I didn't receive my refund yet”

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Posted 2 years ago

“When you go through website and ads everything is presented so well. You will be trusting the place from the word go. The variety But that's exactly the speed with which you ll be disappointed a lot. In the aftermath the experience with itokri leaves you baffled and you will regret evey penny you spent. Especially for the blouses. You would trust them but they will slap you with such a mediocre product in your face that the only compensation is that stupid tiny nosering they send along. Boasting about it a lot nonetheless as if everyone must have a use for it! I would suggest that there are such brilliant new home grown places to purchase your ethnic garments. Please take a look there. And spare yourself from horrible product service. It makes you wonder and question yourself as to why did you like the product in the first place. It looks so bright and shiny but when it's actually there in your hands you feel that it can only have a use in your kitchen as a cleaning cloth! That's how worst is the garment quality. It's old, expensive, shabby when it arrives. The fit is pathetic! You would have a headache thinking why did you not go to tailor to get it stiched for you. It might have taken days but at least you would be content. I am never purchasing any other product from itorki. They deceive and cheat. They just present a good image on the website but the work is absolutely poor. Try staying away from this website. There are such nicer places with prompt services and excellent product. Itokri is not one of them!”

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Posted 2 years ago

“Unsatisfactory to say the least. No replies to phone or email.”

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Posted 2 years ago

“I ordered silk dupatta msg from the site. When I revived the product they were cheap synthetic material. I had to return them. Very disappointing”

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Posted 2 years ago

“The Kantha work suit was very poor quality. The embroidery bled colours on to the fabric in the first wash. It was a total waste of money.”

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Posted 2 years ago

“Very bad experience”

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Posted 2 years ago

“Worst Service ever, I have not received any information about my order that I placed 20 days ao and when i try to reach out to the team at Itokri they don't respond, you guys have taken my money with nothing being delivered till now, and I have requested for a refund to be processed and cancellation of the order but have got no response Pathetic customer service and it looks like you guys only take the money and deliver nothing. I had been stolen of my money and my order is not delivered till now”

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Posted 2 years ago

“Worst customer service ever had....never attempt to purchase again...received the product with lot of efforts from our side asking the itokri customer care...got the product after very much delay... So bad...”

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Posted 2 years ago

“I had made an international order to uk. They said they had dispatched it on the 1-th of august. The tracking details does not show any information through skynett. I have contacted itokri regarding this by sending them emails and asking to update where the item is . They never responded. I’m deeply disappointed as I have paid r/s.4335 includes a high delivery rate. Please do not place any international orders. It won’t reach you and they don’t bother to respond to your emails.”

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Posted 2 years ago

“Not good. Expensive”

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Posted 2 years ago

“I ordered Rakhis from the website recently and paid extra for DHL delivery within 5-7 days. It has now been two weeks and the order has not been received. I then followed up with i-Tokri via email. They sent me a link to the DHL website with a tracking number. The tracking shows no progress whatsoever in despatching the item. I wrote to I-Tokri again and have not received any response. Instead ironically they sent me an email to ask me to provide a review of the product which laughably is yet to be received and the delivery. Given I paid over Rs 1500 for 5-7 business day delivery I would expect a refund of this additional amount as the delivery timeline is well lapsed. But for that you would need someone at I-Tokri to respond. This is a disgrace as I paid over Rs 3000 for 5 rakhis which is quite frankly an exorbitant amount. However the intention was to support local craftspeople via the website. Given the status of delivery and follow up response one would not order via this website again and this is a loss for artisans who potentially use this website for their products. What a shame!”

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Posted 2 years ago

“Very poor quality product very dull CLR missprint over whole fabric..last time I purchased dharwad cotton suit material that was very awesome.i was very happy with tha last purchase..but recently I purchased kalamkari suit material that is totally disappointed not expected from itokri”

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Posted 2 years ago

iTokri आई.टोकरी is rated 4.7 based on 11,763 reviews