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iTokri आई.टोकरी Reviews

4.7 Rating 12,640 Reviews
93 %
of reviewers recommend iTokri आई.टोकरी
4.7
Based on 12,640 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
2 - 3 Hours
Customer Service
4.9 out of 5
Read iTokri आई.टोकरी Reviews
iTokri आई.टोकरी 5 star review on 19th September 2026
Brianne Carroll
iTokri आई.टोकरी 5 star review on 1st August 2026
Brigitt Von Schulthess
iTokri आई.टोकरी 5 star review on 26th July 2026
Anonymous
iTokri आई.टोकरी 5 star review on 19th July 2026
Kathie McMillan
iTokri आई.टोकरी 5 star review on 19th July 2026
Kathie McMillan
iTokri आई.टोकरी 5 star review on 19th July 2026
Kathie McMillan
iTokri आई.टोकरी 5 star review on 4th July 2026
Julie Chandler Chandler
278
Anonymous
Anonymous  // 01/01/2019
“Refunds are still due to be issued.”
Helpful Report
Posted 3 months ago
Hi, Your refund was successfully processed from our end on 26 June Due to the weekend, it may take a little longer for the amount to reflect in your bank account. We kindly request you to check your account once again. If you still haven't received the refund, please share your bank statement to date via WhatsApp at 7869957722 or email it to [helloji@itokri.com]. We'll check this further with the bank and assist you. Thank you for your patience. Regards Surbhi Founder's team iTokri
Posted 3 months ago
“The cushions’ trimmings were almost falling off in one or two places. As for the toiletries bag- the fabric seemed faded .”
Helpful Report
Posted 3 months ago
Hi, We're really sorry to hear that. The cushion trimmings should not be coming loose, and we understand your concern. Regarding the toiletries bag, the fabric should not appear faded either. Could you please share a few photos of both the cushions and the toiletries bag with us on WhatsApp at 7869955646  or email them to [helloji@itokri.com] We'll review the issue promptly and help you with the best possible resolution. We look forward to assisting you.
Posted 3 months ago
“I ordered two lengths of fabric. The fabric is so beautiful!! What a lovely touch to include a handwritten note and a gift as well… you have gained a new customer with your quality items and attention to detail. Bravo!”
Helpful Report
Posted 3 months ago
Hi, Thank you so much for your wonderful feedback! 💛 We're absolutely delighted to hear that you loved the fabrics. It means a lot to us that you noticed the handwritten note and the little gift; we love adding those personal touches to every order. Your kind words truly made our day, and we're so happy to have you as part of the iTokri family. We look forward to sending more handmade treasures your way. Happy creating, and see you again soon! 😊
Posted 3 months ago
Hi, Thank you so much for your wonderful feedback! 💛 We're absolutely delighted to hear that you loved the fabrics. It means a lot to us that you noticed the handwritten note and the little gift; we love adding those personal touches to every order. Your kind words truly made our day, and we're so happy to have you as part of the iTokri family. We look forward to sending more handmade treasures your way. Happy creating, and see you again soon! 😊
Posted 3 months ago
“I was very sceptical due to my first purchase. But what a beautiful, pleasant experience I have had! The saree was one of the best outfits I have ever carried. The thread work, fabric and the color, everything is top notch! Loved it. 💙🎀”
iTokri आई.टोकरी 5 star review on 28th June 2026 iTokri आई.टोकरी 5 star review on 28th June 2026
Helpful Report
Posted 3 months ago
Hi, Thank you so much for sharing your experience! 💙 We're truly happy that we could turn your initial scepticism into a wonderful experience. Knowing that the saree became one of the best outfits you've ever worn means the world to us. Your appreciation for the thread work, fabric, and colour has been shared with our team; it will surely make everyone's day. Thank you for placing your trust in iTokri. We can't wait to welcome you back for your next handmade treasure. 😊
Posted 3 months ago
“Good quality of fabric and fast delivery . Also easy return . I am completly satisfied with itokri”
Helpful Report
Posted 3 months ago
Hi, Thank you so much for your kind words! 💛 We're delighted to hear that you were happy with the fabric quality, fast delivery, and our easy return process. Your satisfaction means a lot to us and encourages us to keep doing our best. We look forward to serving you again with more handmade treasures. Thank you for choosing iTokri! 😊
Posted 3 months ago
“Very good and clean artistry..”
Helpful Report
Posted 3 months ago
Thank you so much for your kind words! 💛 We're delighted to know that you appreciated the clean craftsmanship and quality of the artistry. Every piece is carefully handcrafted, and it's wonderful to hear that it resonated with you. Thank you for choosing iTokri. We look forward to bringing you more handmade treasures in the future! 😊
Posted 3 months ago
“Very nice, soft cotton dress material. I love it, this is my second purchase from them. Nice packing. Colour and quality is same as shown in picture. Even they gave me such a beautiful gift also. Love to shopping with them.”
Helpful Report
Posted 3 months ago
Thank you so much for your lovely review! 💛 We're delighted to know that you loved the soft cotton dress material and that this is your second purchase with us. It means so much to have your continued trust. We're also happy that you liked the packaging, found the colour and quality exactly as shown, and enjoyed the little gift we included. Your kind words truly made our day. We look forward to sending you more handmade treasures in the future. Happy shopping! 😊
Posted 3 months ago
“I didn't received any parcel”
Helpful Report
Posted 3 months ago
We're sorry that you haven't received your parcel. As per the courier update, the delivery was attempted **three times**, but unfortunately no one was available at the provided address to receive it. Additionally, Diksha from our team also tried reaching you through WhatsApp several times, but we didn't receive a response. As discussed with you today, we will be happy to resend your parcel. Once the shipment is returned to us by the courier partner, we'll dispatch it to you again. Thank you for your patience and understanding. 😊
Posted 3 months ago
“Bellisima artesania India de gran calidad Telas unicas , Seriedad de entrga y pago de la empresa La mejor opcion de acceder a una artesania unica”
Helpful Report
Posted 3 months ago
Muchas gracias por sus amables palabras. 💛 Nos llena de alegría saber que ha apreciado la calidad de nuestras telas y la belleza de la artesanía india. También nos complace saber que su experiencia con la entrega y el proceso de compra fue satisfactoria. En iTokri, cada pieza representa el trabajo y la dedicación de nuestros artesanos, por lo que comentarios como el suyo significan muchísimo para todo nuestro equipo. Gracias por confiar en nosotros. Será un placer volver a atenderle y compartir con usted más tesoros hechos a mano de la India. Con mucho cariño, iTokri ki Toli
Posted 3 months ago
“Absolutely gorgeous fabrics. Exactly as pictured and described on the website. Fantastic customer service, and really fast purchase. I will be back to order again, and a lot of my friends are now ordering too! Thank you.”
iTokri आई.टोकरी 5 star review on 26th June 2026
Helpful Report
Posted 3 months ago
Thank you for your wonderful feedback. 💛 We're so happy to hear that the fabrics were exactly as you expected and that you had a smooth experience from purchase to delivery. Knowing that our product descriptions, customer service, and quick shipping gave you confidence means a great deal to us. What truly made us smile was reading that not only will you be back, but you've also inspired your friends to order from iTokri. There's no greater compliment than a recommendation shared with loved ones, and we're sincerely grateful for your trust. Thank you for choosing iTokri. We can't wait to welcome you and your friends back for many more handcrafted treasures. Warmly, iTokri ki Toli
Posted 3 months ago
“Although buying online is challenging, the fabric was as described. I expected the batik to be a bit softer, and it is also much brighter than I expected - but it is true to the description. There was a lot of excess dye, which I expected, and I think it will probably soften with a few more washes. The other fabric is perfect - drapes well and the colours were true to the description. Shipping was amazing! That is a long way for a parcel to travel India to Canada and it arrived on schedule despite its long journey. It was extremely well packaged, considering it is not a fragile shipment. The personal note and the note paper itself were lovely. I would order again, but not until I make a dent in my own fabric collection.”
Helpful Report
Posted 3 months ago
Thank you for taking the time to share such a thoughtful review. 💛 We're delighted to know that the fabrics matched their descriptions and that your overall experience with us was a positive one. We appreciate your honest observations about the batik fabric as well. Traditional batik often feels a little firmer initially due to the dyeing process, and we're glad you understand that it tends to soften beautifully with use and washes. It's wonderful to hear that the other fabric met your expectations in both drape and colour, and we're especially happy that your parcel made its journey from India to Canada safely and on time. We put great care into packing every order, so knowing you noticed those little details, including the handwritten note, means a lot to us. Thank you once again for your trust. We'll be here whenever you're ready to add another handcrafted treasure to your fabric collection. Until then, we wish you many joyful hours of creating with the fabrics you've chosen. Warmly, iTokri Ki Toli
Posted 3 months ago
“My experience buying a few dresses has been very smooth, especially thanks to the customer service. Whenever I have a question, they are easily reachable through WhatsApp. Overall, I would recommend Itokri to anyone looking to make a smooth online purchase. You can trust them for a great shopping experience. Thank you, Itokri!”
Helpful Report
Posted 3 months ago
“Excellent product 💯”
Helpful Report
Posted 3 months ago
“The items I ordered were of excellent quality and sized perfectly. Fast delivery and great service. Will certainly be ordering again!”
Helpful Report
Posted 3 months ago
Thank you for your wonderful feedback. 💛 We're delighted to hear that the items met your expectations in both quality and fit. Knowing that everything arrived just right and that you had a smooth delivery experience means a lot to us. It's especially heartening to know that you'd like to order from us again. We look forward to welcoming you back and sharing many more handcrafted treasures with you. Warmly, iTokri Ki Toli
Posted 3 months ago
“I ordered two dupattas quality is good”
Helpful Report
Posted 3 months ago
Thank you for your feedback. 💛 We're happy to hear that you liked the quality of the dupattas. A good dupatta can effortlessly add charm to an outfit, and we're delighted that these have found a place in your collection. Thank you for choosing iTokri. We hope they accompany you on many beautiful occasions ahead. Warmly, iTokri Ki Toli
Posted 3 months ago
“So impressed with fabrics received. Good quality and colourful. Thank you for added little gift.”
Helpful Report
Posted 3 months ago
Thank you for your lovely feedback. 💛 We're delighted to hear that you were impressed with the fabrics and enjoyed their quality and vibrant colours. Knowing that they brought a little joy to you makes us happy. We're also glad the small gift found a special place in your experience. These little additions are our way of sending a bit of warmth along with every parcel. Thank you for choosing iTokri and for taking the time to share your kind words. We hope your fabrics bring you many happy moments ahead. Warmly, iTokri Ki Toli
Posted 3 months ago
“Everything I ordered was SO well made and absolutely gorgeous, I'm excited to get sewing with the fabric!”
Helpful Report
Posted 3 months ago
Thank you for your wonderful feedback. 💛 We're so happy to hear that you loved everything you ordered. Knowing that the craftsmanship and quality stood out to you means a lot to us. We could feel your excitement about getting started with the fabric, and that's one of the most rewarding things for us to know that these handcrafted textiles are about to become part of someone's creative journey. We hope your sewing projects bring you as much joy as the fabrics brought us in curating them. Happy creating! ✨ Warmly, iTokri Ki Toli
Posted 3 months ago
“Thank you Great quality”
Helpful Report
Posted 3 months ago
Thank you for your kind feedback. 💛 We're delighted to hear that you were happy with the quality. Simple words like these mean a lot to our team and the artisans behind every handcrafted piece. Thank you for choosing iTokri. We look forward to serving you again. Warmly, iTokri Ki Toli!
Posted 3 months ago
“For my son’s upcoming wedding, I have chosen iTokri’s beautiful Ikat fabrics for the wedding gifts. I am sure these elegant and thoughtfully crafted pieces will add a special traditional touch and will be appreciated by our guests.”
Helpful Report
Posted 3 months ago
Thank you for sharing such a meaningful part of your family's celebration with us. 💛 We're truly honoured that you've chosen iTokri's Ikat fabrics as wedding gifts for your son's special day. Knowing that our handcrafted textiles will be a part of such a cherished occasion means a great deal to us. Ikat carries with it a beautiful legacy of craftsmanship, and we're delighted that these thoughtfully made pieces will help add a touch of tradition and warmth to your celebrations. We hope your guests enjoy them as much as you've enjoyed selecting them, and we wish your son and the entire family a joyful wedding filled with love, laughter, and beautiful memories. Warmly, iTokri Ki Toli!
Posted 3 months ago
“Oh my! My order shipped within 2 days, and arrived quickly. Every piece was beautifully packed, carefully wrapped in paper with the length of each piece on the fabric so I don't get confused. Lovely service and gorgeous fabric!”
Helpful Report
Posted 3 months ago
Thank you for such a delightful review. 💛 Your excitement was evident from the very first "Oh my!" and it truly brought a smile to our faces. 😊 We're so happy to hear that your order reached you quickly and that you appreciated the care that went into packing each piece. Little details, like noting the fabric lengths individually, are our way of making the experience a little easier and more enjoyable for fellow fabric lovers. Knowing that you loved both the service and the fabrics means the world to us. Every parcel is packed with the hope that it feels like opening a box of treasures, and we're delighted that yours felt that way. Thank you for choosing iTokri. We hope your beautiful fabrics become creations you'll cherish for years to come. Warmly, iTokri Ki Toli
Posted 3 months ago
iTokri आई.टोकरी is rated 4.7 based on 12,640 reviews