iTokri आई.टोकरी Reviews

Name: iTokri आई.टोकरी
Address: A-7, SHRI KRISHNA NAGAR, HAIDERGANJ, DHA, SIKENDER KAMPOO, LASHKAR, GWALIOR, Madhya Pradesh
Rating: 4.65

4.7 Rating 12,055 Reviews

93 %

of reviewers recommend iTokri आई.टोकरी

Company Reviews

Metrics

4.7

Based on 12,055 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

iTokri आई.टोकरी 5 star review on 9th March 2026

Gaitri Pagrach-Chandra

iTokri आई.टोकरी 5 star review on 1st March 2026

Anonymous

iTokri आई.टोकरी 5 star review on 20th February 2026

Beth Zalotockyj

262

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful collection and good customer service :)”

Helpful Report

Posted 2 years ago

“It's good cool cloth but u have not send dupatta only suit length us too high price”

Helpful Report

Posted 2 years ago

“nice hand made products”

Helpful Report

Posted 2 years ago

“Great products. Was slightly disappointed to find that one of the products I ordered wasn't in stock but the refund was quick. Liked the earrings I ordered and appreciate the integrity you guys show in your business.”

Helpful Report

Posted 2 years ago

“Authentic and beautiful collections.”

Helpful Report

Posted 2 years ago

“Timely delivery... Very good quality”

Helpful Report

Posted 2 years ago

“iTokri products are a delight to gift and shop! They are brewing with Indian culture and heritage while embracing modern-day customer requirements. I am living in the USA and I always send my beloved brothers and bhabhis (Brothers and Sisters-in-law) and their children rakhis from iTokri because it symbolized the true essence of Indian handicrafts and arts that could get easily lost if not preserved and celebrated. Thank you for having a website that is a delight to shop, with a user-friendly interface, excellent customer service, and most importantly, your old shipping addresses are saved in your profile - loved that feature. Thank you for making a festival like Raksha Bandhan memorable.”

Helpful Report

Posted 2 years ago

“राखी मेरी यहां से दूसरी खरीदारी है । और मैं इसके प्रोडक्ट्स से बेहद संतुष्ट एवं खुश हूं। जो खरीदे एक बार वो खरीदे बार बार। दोनों ही गिफ्ट भेजे हैं इसलिए फोटो नहीं है। इसके लिए क्षमा ।”

Helpful Report

Posted 2 years ago

“Not good. Expensive”

Helpful Report

Posted 2 years ago

“I liked the sustainable and green efforts your team is making and also you are professionally promoting the Indian traditional art and hand loom. More power to you. Congratulations”

Helpful Report

Posted 2 years ago

“Color was a little dull than the one shown but cloth is very soft and does not leave color. A good buy”

Helpful Report

Posted 2 years ago

“I love all their products and love to be a regular customer now. Would appreciate if u have certain coupons and discounts for regular purchases.”

Helpful Report

Posted 2 years ago

“Excellent customer service . Appreciate willingness to accept return even of washed item .”

Helpful Report

Posted 2 years ago

“Super quality & Good service. Thank u soo much.”

Helpful Report

Posted 2 years ago

“I ordered Rakhis from the website recently and paid extra for DHL delivery within 5-7 days. It has now been two weeks and the order has not been received. I then followed up with i-Tokri via email. They sent me a link to the DHL website with a tracking number. The tracking shows no progress whatsoever in despatching the item. I wrote to I-Tokri again and have not received any response. Instead ironically they sent me an email to ask me to provide a review of the product which laughably is yet to be received and the delivery. Given I paid over Rs 1500 for 5-7 business day delivery I would expect a refund of this additional amount as the delivery timeline is well lapsed. But for that you would need someone at I-Tokri to respond. This is a disgrace as I paid over Rs 3000 for 5 rakhis which is quite frankly an exorbitant amount. However the intention was to support local craftspeople via the website. Given the status of delivery and follow up response one would not order via this website again and this is a loss for artisans who potentially use this website for their products. What a shame!”

Helpful Report

Posted 2 years ago

“Loved my ethnic purchase at itokri. Lot of traditional choices from different regions . Highly recommend for ethic purchase. Only suggestion try to put rough days of purchase delivery. Since my purchase took some time to be delivered .”

Helpful Report

Posted 2 years ago

“Bough a readymade kurta from I tokri.its good in colour and feel.The size is also perfect.”

Helpful Report

Posted 2 years ago

“Collections look good”

Helpful Report

Posted 2 years ago

“Nice collection”

Helpful Report

Posted 2 years ago

“The items were well packaged and of good quality. They were beautifully decorative and all arrived in Excellent condition. Really happy with my purchases.”

Helpful Report

Posted 2 years ago

iTokri आई.टोकरी is rated 4.7 based on 12,055 reviews