iTokri आई.टोकरी Reviews

Name: iTokri आई.टोकरी
Address: A-7, SHRI KRISHNA NAGAR, HAIDERGANJ, DHA, SIKENDER KAMPOO, LASHKAR, GWALIOR, Madhya Pradesh
Rating: 4.65

4.7 Rating 12,640 Reviews

93 %

of reviewers recommend iTokri आई.टोकरी

Company Reviews

Metrics

4.7

Based on 12,640 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

iTokri आई.टोकरी 5 star review on 19th September 2026

Brianne Carroll

iTokri आई.टोकरी 5 star review on 1st August 2026

Brigitt Von Schulthess

iTokri आई.टोकरी 5 star review on 26th July 2026

Anonymous

iTokri आई.टोकरी 5 star review on 19th July 2026

Kathie McMillan

iTokri आई.टोकरी 5 star review on 4th July 2026

Julie Chandler Chandler

278

Anonymous

Anonymous // 01/01/2019

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“Fabric is so breathable, authentic dress materials of different handcrafts...love it”

Helpful Report

Posted 2 months ago

Thank you so much for your lovely feedback! 💛 We're so happy to know you loved the breathable fabric and our authentic handcrafted dress materials. Your appreciation means a lot to the artisans and our entire team. Thank you for choosing iTokri. We look forward to bringing you many more handcrafted treasures. 🌼

Posted 2 months ago

“You won't be disappointed when you shop at Itokri. The fabrics are gorgeous, and the packaging is meticulous. International shipping rates have now been standardized and are much more affordable. Highly recommended!”

Helpful Report

Posted 2 months ago

Thank you so much for your wonderful recommendation! 💛 We're delighted to know you loved the fabrics and appreciated the care we put into our packaging. It's also great to hear that the improved international shipping rates made your shopping experience even better. Your kind words and support mean a lot to our team. We look forward to bringing you more handcrafted treasures soon. 🌼

Posted 2 months ago

“Worst quality”

Helpful Report

Posted 2 months ago

We're sorry to hear that the product didn't meet your expectations. 💛 We'd like to understand what went wrong. Could you please share a few details or photos of the product? This will help us look into the issue and find the best possible solution for you. We look forward to resolving this for you.

Posted 2 months ago

“It’s more than 15 days, I ordered the fabric and still didn’t receive it. Got a message that no one is available while delivering but that’s not true. I have people 24 hrs available at my place. The contact number is also not reachable.”

Helpful Report

Posted 2 months ago

We're really sorry for the inconvenience caused. 💛 We checked your shipments and found that the delivery issue occurred because the contact number provided was an international number, which made it difficult for the delivery partner to reach you. Our team has been in continuous touch with you to resolve this. You have two orders: One order is still with the courier and has not been returned. We've updated your Indian contact number with the delivery partner, and they're making fresh delivery attempts. The second order had already been returned to us. We've updated the contact details and re-dispatched it today through Blue Dart. It should reach you within the next 5–6 days. Thank you for your patience and understanding. If you need any further assistance, please feel free to reach out we're always happy to help. 💛

Posted 2 months ago

“I ordered on itokri when I was just about setting off on a work trip, fully expecting my order not to arrive until my return. But it was handled much quicker than I thought. The products I bought are amazing - great quality, beautiful and even smell amazing (there were wooden items included in my order). There was a handwritten note and a little gift in the parcel and it all looks like there was great care put in every detail. I had to pay customs tax - as is law in my country. That´s not the fault of the seller, but you should consider this when thinking about what you´re willing to spend on any given item. All in all I am very happy with my purchase.”

Helpful Report

Posted 2 months ago

Thank you so much for taking the time to share your experience. 💛 We're delighted that your order reached you sooner than expected and that you loved the products. It means a lot to know you noticed the little details from the handwritten note to the small gift. Our team packs every order with care, and your words truly encourage us. We also appreciate you mentioning the customs charges. As you rightly pointed out, import duties are determined by the destination country's regulations and are outside our control, but your note will certainly help other international shoppers. Thank you once again for choosing iTokri. We hope to be part of your handmade collection again soon. 🌼

Posted 2 months ago

“Sito molto completo. La stoffa ordinata e bella e disegni interessanti come da foto. Per chi compra dall’Europa, ricordatevi che c’è la dogana, ma sicuramente ne vale la pena.👍”

Helpful Report

Posted 2 months ago

Grazie di cuore per la sua recensione! ❤️ Siamo felici che abbia apprezzato la qualità del tessuto e che il prodotto abbia rispecchiato le foto. Grazie anche per aver ricordato agli altri clienti la questione della dogana per le spedizioni in Europa. Ci fa davvero piacere sapere che, nonostante questo, l'esperienza ne sia valsa la pena. Speriamo di rivederla presto su iTokri! 🌿

Posted 2 months ago

“Beautiful sari fabrics! I received my package in the USA and it was well packed and in good condition. Thank you for the great service and gift!”

Helpful Report

Posted 2 months ago

Thank you so much for your kind words! 💛 We're delighted to hear that your package arrived safely in the USA and that everything was well packed. It means a lot to know you loved the sari fabrics, and we're so glad you enjoyed the little gift too. We truly appreciate your support and look forward to serving you again. Happy crafting!

Posted 2 months ago

“I got the parcel on time. Slightly colour difference tha still loved the fabric🤗. Hope to buy more things soon😊.”

Helpful Report

Posted 2 months ago

Thank you so much for your lovely feedback! 💛 We're glad your parcel arrived on time and that you loved the fabric. We understand that colors can sometimes appear slightly different due to lighting and screen settings, and we truly appreciate your understanding. It means a lot to hear you're happy with your purchase. We can't wait to welcome you back to iTokri soon. Happy shopping! 😊

Posted 2 months ago

“Very nice roduct”

Helpful Report

Posted 2 months ago

Thank you for your kind words! We're so happy to hear that you liked the product. Your support means a lot to our team and the artisans who handcrafted it with care. We look forward to serving you again at iTokri!

Posted 2 months ago

“The fabrics I have received are excellent. Beautiful colours and print. I'm indeed very satisfied with my purchase and would love to purchase from them again. And loved the free gifts that I have received with each of my purchases 💖”

Helpful Report

Posted 2 months ago

Thank you so much for your lovely feedback! We're delighted to hear that you loved the fabrics, their beautiful colours, and the prints. It means so much to know you're happy with your purchase and that you're looking forward to shopping with us again. We're also glad the little gifts brought a smile to your face. They're our way of adding a small personal touch to every order. Your kind words are a wonderful encouragement to our team and the artisans who create these beautiful handcrafted textiles. We can't wait to welcome you back to iTokri! 💖

Posted 2 months ago

“Very good experience with the purchase. Also good quality clothes.”

Helpful Report

Posted 2 months ago

Thank you for your kind feedback! We're so happy to hear that you had a great shopping experience and that you liked the quality of our clothing. Your support means a lot to our team and the artisans who create each piece with care. We look forward to welcoming you back to iTokri soon!

Posted 2 months ago

“The customer service was first class and speedy responses. I am delighted with the indigo fabrics I purchased. A couple of fabric choices became unavailable but this was communicated to me professionally and a suitable alternative agreed. The fabrics arrived quicker than expected and were incredibly well wrapped and packaged. The handwritten and personalised note and small gift was very much appreciated and unexpected. Thank you ☺️”

iTokri आई.टोकरी 5 star review on 21st July 2026

Helpful Report

Posted 2 months ago

Thank you so much for your wonderful feedback! We're delighted to hear that you had such a positive experience with both our customer service and your order. While it's always disappointing when an item becomes unavailable, we're glad our team could keep you informed and help you find a suitable alternative. It's lovely to know your fabrics reached you sooner than expected and that you appreciated the careful packaging, handwritten note, and little gift. These are small ways we like to make every order feel personal. Your kind words mean a great deal to our team and the artisans behind these handcrafted fabrics. We truly appreciate your support and look forward to serving you again. Happy creating! 😊

Posted 2 months ago

“Great experience with itokri.com - I’m in the UK and was expecting it to take much longer. There was a delay in sending because of the quantities available of one fabric, but they were super transparent and all was good, then I added about as much again to my original order! But the shipping was super fast, very impressive. I will order again. I’m trying not to order now, I need to sew things before I buy more!! But the fabric is out of this world, such quality for a great price. Thank you so much itokri and for the excellent customer service via WhatsApp, your colleagues were a pleasure to deal with.”

Helpful Report

Posted 2 months ago

Thank you so much for sharing such a thoughtful review! We're delighted to hear that your order reached you quickly in the UK and that our team kept you informed throughout the process. We believe clear communication is just as important as the products we send, so it's wonderful to know you had a positive experience with our WhatsApp support. It means even more to hear that you loved the fabric quality and found it to be great value. Your kind words are a real encouragement to our team and the artisans who create these beautiful textiles. We hope your sewing projects turn out just as you imagine, and whenever you're ready for more fabric, we'll be here to welcome you back. Happy stitching!

Posted 2 months ago

“A very good collection and most importantly the quality of products is good. The fabrics advertised are exactly what we get everytime.”

Helpful Report

Posted 2 months ago

Thank you so much for your thoughtful feedback! We're delighted to know you enjoy our collection and that the quality has consistently met your expectations. It means a lot to hear that the fabrics you receive are exactly as advertised. Your trust and support encourage both our team and the artisans behind every handcrafted piece. We look forward to bringing you more pieces you'll love!

Posted 2 months ago

“Cloth is very good Quality awrsome”

Helpful Report

Posted 2 months ago

Thank you for sharing your experience! We're glad you loved the fabric and its quality. Every piece is carefully handcrafted by skilled artisans, and your feedback is a wonderful encouragement for them. We hope you enjoy using it!

Posted 2 months ago

“Absolutely love this store ! the quality of items is excellent and prices are very reasonable! Highly recommend this store to my friends”

Helpful Report

Posted 2 months ago

Thank you so much for your kind words! 💛 We're delighted to know you loved the quality of our products and found them reasonably priced. Your recommendation means a lot to us and helps support the artisans behind every handcrafted piece. We look forward to welcoming you back to iTokri soon!

Posted 2 months ago

“The box arrived from India amazingly fast. I did have to pay a $26 customs fee to the delivery company. Every item was wrapped carefully. Since I was curious about how the various unstitched items would arrive, I am including photos of some of the cloths after hand washing, air drying, and ironing. This fabric is lovely.”

Helpful Report

Posted 2 months ago

Thank you so much for taking the time to share such a thoughtful review! 💛 We're delighted to hear that your order reached you so quickly and that everything arrived safely wrapped. It's wonderful to know you're enjoying the fabric, and we truly appreciate you sharing photos after washing, drying, and ironing—they're incredibly helpful for other customers. Thank you for choosing iTokri and for supporting the artisans behind these handcrafted textiles. We hope to welcome you back again soon!

Posted 2 months ago

“This site is a true tribute to the rich heritage of Indian handicrafts. Recently purchased a short kurta. Good hand embroidered. Like this item. This website and their emails will give you a queen like treatment. Still I felt that there is room for improvement in customer service. Royal experience in interface and templates is very much welcome, but at the same time, replies to customers' queries should be prompt and responsive. In my case, whether in web chat, WhatsApp or email, they took days just to tell an item's size chart etc. Not very forthcoming to suggest alternative items or find out any as per a customer's choice.”

Helpful Report

Posted 2 months ago

Thank you for your thoughtful and detailed feedback. 💛 We're so glad you enjoyed your hand-embroidered kurta and that you appreciate our efforts to celebrate India's rich craft heritage. It truly means a lot to us. We also sincerely appreciate your honest feedback about our customer service. We're sorry that our responses to your queries took longer than they should have and that we weren't able to guide you with suitable alternatives. That's not the experience we want for our customers. Your comments have been shared with our team as we continue to improve our response times and the support we provide. Thank you for helping us do better, and we hope to serve you with an even better experience next time.

Posted 2 months ago

“Yet to receive my order even after a month. How can I write a good review?”

Helpful Report

Posted 2 months ago

“Disappointed with the colour's.. colour's seem bright on screen but when received they are very dull”

Helpful Report

Posted 2 months ago

iTokri आई.टोकरी is rated 4.7 based on 12,640 reviews