Just Junk Reviews

Name: Just Junk
Rating: 4.77

4.8 Rating 4,157 Reviews

94 %

of reviewers recommend Just Junk

Company Reviews

Metrics

Info

4.8

Based on 4,157 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Just Junk:

JUST JUNK® does one thing really, really well: we remove junk. From old furniture and appliances to yard waste and renovation debris, we haul it all. We also recycle and donate to extend your junk's life. Call or book online today!

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Just Junk 5 star review on 15th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Horrible pricing ,, do not use this company. I had been charged allmost 400 dollars for the removal of 6 small items . Yes very polite guys . People usually are nice to you when you’re getting ripped off . Extremely unhappy. I had phoned the company the girl on the phone was no help at all . Or just simply didn’t want to help . Didn’t seem like she even cared . Didn’t offer a number for complaints . I felt it was a very in fair price for what was moved . I will spread the word about just junk . Horrible company.”

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Thank you for your comments. We have forwarded them with your corresponding Google review to management for further review.

“This company seems to have a scheduling issue, but they did eventually show up. They did haul quite a bit in a timely fashion. They were polite. They did not sweep up afterwards. I specifically placed things in one area that I wanted to keep, and actually told one of the workers that I did not want to junk a rubber mallet that he was coveting. That item and at least one other item that I know of from the “ do not take “ pile suspiciously disappeared.”

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“Called Just Junk London ON at 8:30 am to book an appointment today. Had a same day appointment for 11:00 am same day. Michael, Justin, & Julian called to verify their arrival time and arrived right on time. Gave me an estimate and removed several old/unwanted pieces of furniture right away for me. They were very professional and polite from beginning to the end of the job. Reasonable pricing and a very efficient crew. Will definitely call again if need any more junk removed. Will also recommend their firm to family and friends who need help removing junk. Thank you Just Junk you saved me a lot of work.”

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“Great service and reasonable price. The two men were tied up at the junkyard. They called to let me know they were running late. Both men were polite and professional. They did a great job.”

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“Reserved a bin and confirmed if the amount of space we had on site was adequate. I was told it would be sufficient. After waiting for it the next day, I received a call from the driver saying that the space available would not be enough and that if they came to the house to check it would cost me $90. I had to cancel the order with now a mad scramble to find another garbage service to remove junk from my house that needed to be gone for work to continue in my house as it is undergoing renovation. Poor communication on their end which is disappointing because I was hoping to have worked with them.”

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“Matt, Naz, Robin & Luke removed my old heavy upright grand piano with no issues at all. They removed it efficiently and quickly...very impressed! They were on time, friendly and very professional! Highly recommended!”

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“I booked my appointment the evening after a windstorm for first thing the very next morning. They arrived within a timely manner and completely removed all the debris from our shed that had blown across the yard. They were quick, friendly and left my yard looking as if nothing had happened (minus the shed that is now missing). They were here for all of 45 mins to clear everything at a very reasonable price. I am one satisfied customer and will be calling them again for all my junk removal needs!”

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“505junk removed a large 10x10 foot wooden shed and a large hot tub contained within. There was a 2 foot gap between the shed and the fence on two sides. They had to carry the debris from the backyard to their truck parked in the driveway past the house and another fence with only a 3 foot gap. Everything was removed in one day without mishap. I do not hesitate to recommend them!”

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“Second time using Just Junk. Fast Friendly Professional service. The team was very considerate and courteous.Gave estimates as appropriate - all the more impressive as it was a large load they had to deal with at minus25C”

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“They just removed a 270 lb. 6 X 6 X 3' rear projection TV from our bi-level basement - easy-peasy!!! I didn't know how I was going to get rid of that behemoth. The price was good.”

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“Th Fellas at just junk were great. courtious. and helpfull . welldone!”

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“The two men Michael and Justin were quick efficient and very professional. They arrived in the timeline expected. I would highly recommend this service and will use them again. Rick London Ont”

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“We were super impressed with JUST JUNK ! From the time I made the appointment online, the two young men David and the 5 feet 18 inches in height fella were very polite and respectful in moving an old 42 inch monster of a CRT television with just their own strength. This was all accomplished in less then a half hour. Beyond impressed and will use again and also refer your company to others that need your services. THANK YOU SO VERY MUCH. FANTASTIC WORK AND EVEN MORE FANTASTIC PRICE FOR REMOVAL. ROSEMARIE SORENSEN”

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“I had an old loveseat and a couple of leftover rubbermaid tubs from my recent move to my new apartment that I needed to dispose of. The loveseat was in pretty rough condition after 20 years of use so I purchase a new one which was due to arrive within a couple of days. The best thing I could do was call Just Junk and ask them to take on this job since they did one for me not so long ago. The guys that came yesterday were really great and did a great job once again. It was affordable, customer services was great and I would highly recommend them. I could not have been happier to be rid of the old loveseat. As they say "out with the old and in with the new" and these guys paved the way. Thank you again, Just Junk!”

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“Our experience with hiring Just Junk was absolutely fantastic! Headed by Todd, the staff were very friendly, arrived early and helped remove all items promptly. Todd and his staff were professional, accommodating, and we would 100% recommend hiring Just Junk for any waste removal needs. Excellent work and well done, thank you!”

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“We had a very old and heavy TV and tv stand. Wayne and Vince removed very quickly. Very pleasant and fast service. Thanks so much. Recommend this service 5 star rating.”

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“We had only a treadmill to be picked up. We moved it ourselves to the front yard so that all the guys had to do was bring it to the truck from the front steps of our house. They charged us $171 for a 5 minute job and stated that all treadmills are that standard price - and yet nowhere on their website does it state this, that I could find. What a complete rip off!”

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“Don't use them if there are any bugs. They also got the address and email wrong not a good company to deal with very unprofessional”

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“I had 4 appliances + a small cabinet/sink removed from my basement ( which my new delivery people could not do). Were on time, were very friendly, clean and courteous. Remove everything within the the 30 minutes. Took my call instantly. Did not charge more than I expected for a job with so many appliances. Thank you and will gladly call you again.”

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“Just Junk should change their name to Some Junk. Poor lazy service.”

Helpful Report

Hi there, and thank you for your feedback, which we'll be passing onto management for further review, but we'd need some more information. If possible, could you email us at customerservice@justjunk.com with the name, phone number and/or Job ID # for your booking?

Just Junk is rated 4.8 based on 4,157 reviews