Just Junk Reviews

Name: Just Junk
Rating: 4.76

4.8 Rating 3,535 Reviews

95 %

of reviewers recommend Just Junk

Company Reviews

Metrics

Info

4.8

Based on 3,535 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Just Junk:

JUST JUNK® does one thing really, really well: we remove junk. From old furniture and appliances to yard waste and renovation debris, we haul it all. We also recycle and donate to extend your junk's life. Call or book online today!

Visit Website

Write Your review

Tell us how Just Junk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Just Junk 5 star review on 15th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They do just what they say they do.”

Helpful Report

“Great timely service well done”

Helpful Report

“Their online estimator is flawed as is actually uses a big (20'-24') truck. But their actual truck that arrived was an open air 10 foot truck, which they claimed was 8 feet wide, but at 8 feet it would not drive easily on city roads as it would need a w-i-d-e load license. Being open air, which means no top and the sides weren't even more than 3.5' tall. So I don't know why their description claims 10' x 8' x6'. My own junk was just 8 average sized garbage bags that weren't even more than 15lb per bag and 8x76L Rubbermaid totes. Using their online estimator I thought I was being generous by estimating 1/6 load. But to my surprise, they claimed it was half a truck, AFTER they loaded their truck. To unload, they wanted to charge me double their ridiculous price. I should have went with the moving company who by their own word and online description will actually bring a 20' truck and not that tiny flatbed they claimed was all they were allowed under COVID rules.”

Helpful Report

Thanks for letting us know. We've forwarded your comments on to the management team for further review.

“This is about the fifth time I have used your service. The team that came this time was extremely unfriendly. Did the job but had to ask them to wear boot covers so they wouldnt dirty the floors. In general your service is too expensive.”

Helpful Report

“The removal of STUFF was done efficiently and quickly”

Helpful Report

“Arrived on time, in and out in about twenty minutes. Polite, friendly, got the job done. Will definitely use service again”

Helpful Report

“We’ve used your service several times. Could not ask for better service and price.”

Helpful Report

“We have used JustJunk twice now and the crew were very friendly and professional. They were also very fast and efficient and we're fun to talk to as they worked. Would absolutely recommend this company to everyone!”

Helpful Report

“I choose JustJunk everytime because its a great service with great people”

Helpful Report

“Excellent service”

Helpful Report

“The young men were very friendly and helpful! Thank you!”

Helpful Report

“Loved the 2 gentlemen that came last time. How can I request the same 2, for another pick up next week?”

Helpful Report

“Even though there were delays due to an issue outside of Just Junk's control - they kept me updated. The two guys who came did a great job cleaning up and were super friendly and helpful too.”

Helpful Report

“Workers were polite and quick. They maintained the physical distancing and made it a comfortable experience at a difficult time.”

Helpful Report

“So impressed with your team. You always do an amazing job! Fast, efficient and clean. I love that you can recycle/reclaim much of what you collect and that it is kept out of landfill. Can I give you 6 stars out of 5? :)”

Helpful Report

“Very pleased with the entire pick-up. Second time we used your service in I believe a year. Would definitely use your service again.”

Helpful Report

“They showed up on time, gave me a very reasonable estimate and completed the job within an hour. They were polite and very neat. I would definitely get Just Junk back again!”

Helpful Report

“Quick, friendly, very nice crew and had all of our junk out of our way in no time.”

Helpful Report

“L'équipe qui est venue chez moi était fantastique. Les personnes de l'ėquipe ont fait un très bon travail. Merci encore”

Helpful Report

“The ordering and organization of the process was very simple. The crew was punctual and courteous. I highly recommend this company.”

Helpful Report

Just Junk is rated 4.8 based on 3,535 reviews