“I have had a subscription for 8 months and never once has it come on time. More often than not the order wasn’t even shipped before they took out the next subscription payment. That is a terrible way to do business-why even offer subscriptions when it takes 6+ weeks to receive water?
I’ve reached out to customer service with my issues numerous times over the past 8 months and received no help, just excuses.
Also-I often would find that the shipment had leaking bottles. Usually 2-3 out of the 24 pack.
I have just cancelled my subscription and started one with Boxed Water who seem to have more ethical business practices and deliver on time.”
“Worst customer service I have ever experienced. Water never shipped, agents lied for almost 4 weeks (it's on the way!), no one ever returned multiple phone calls, etc. Incredibly unprofessional company. Do not order if you value your time and sanity.”
“I was given my first "Just Water" by a friend. I immediately decided to order some for my home - particularly for when I expect to be in my automobile at times when I need to take my medications. I particularly like the recycle ability of the cartons - GREAT!”
“Hi, I ordered the cherry infused water. I didn’t care for it, and they don’t take returns, and they didn’t offer me a refund when I asked what might be done, so I ended up just throwing them all away. Luckily, it was only 24 of them.”
“tastes amazing and very responsibly packaged ♻️ i’ve been drinking Just still spring water for about a year now and am still in love with it. not crazy about the flavored ones but i never cared for flavored water to begin with.”
