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Juul Reviews

1.9 Rating 379 Reviews
18 %
of reviewers recommend Juul
1.9
Based on 379 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 57%
Accurate And Undamaged Orders
Greater than 75%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
1.5 out of 5

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Juul 1 star review on 12th September 2024
Anonymous
Juul 1 star review on 12th September 2024
Anonymous
Juul 1 star review on 15th January 2022
Joshua Markham
Anonymous
Anonymous  // 01/01/2019
I will never ever buy juul again, your webiste ridiculous, age verification, im 24 and it keeps telling me im not old enough.. Ive done all the steps you guys are just ridiculous
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Posted 6 years ago
What a joke. Bought Juul recently and what a rip off!! After a cpl days the pods tasted burnt and that nasty taste will NOT go away!! Pods leak out and get in your mouth constantly. At least 1-2 pods out of every pack have been halfway empty and literally ran out after 10 puffs!!! And again-this has been a repeat occurrence. It’s expensive and NOT WORTH THE PRICE!! Quality is sub-par!!! I’m done!! And CANNOT RECOMMEND TO SNYONE!!!
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Posted 6 years ago
I switched to Juul after many years with a reg vape pen. I have not been impressed. Worked ok for about a week then it was all down hill, and every new pod I tried just tasted burnt and gross and it hurts my throat. And I tried 3-4 diff packs of pods. What a sad joke. Never again.
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Posted 6 years ago
I like the Juul but the pods run out to quick as you get a big glob of the liquid in your mouth and makes you want to vomit besides that they are good. I am a auto delivery customer. Juul please address the problem.
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Posted 6 years ago
I’m a little disappointed as the last two packages of 4 classic tobacco had two empty pods??? What’s up with that???
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Posted 6 years ago
I smoke menthol, my boyfriend smokes full flavor juul. There's NOT MUCH DIFFERENCE AT ALL between the 2, except there is a very slight mint flavor if we get them mixed up. Can you all not make the menthol ACTUALLY MENTHOL not a semi- strong mint??? Seriously
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Posted 6 years ago
I gotta say, I love it. But it's TOO EASY to lose! Seriously, I've been searching for that damn little, black stick for half an hour now. And the price doesn't = I'll just pick up another... Dammit!
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Posted 6 years ago
So annoying! After a few uses it is difficult to get it charged. Further, I've now had three that will no longer charge. Also, the pods sometimes leak!
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Posted 6 years ago
The Juul is great when it works! Sometimes the whole pack of cartridges are “syrupy” and unsmokable . Sometimes the chargers work and sometimes they don’t. Sometimes the Juul charges and sometimes it don’t. It’s just not reliable. If you’re a diehard cigarette smoker trying to switch to the juul I suggest you buy five juuls and five separate packages of cartridges so you can to get your nicotine fix.
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Posted 6 years ago
Juul certainly helped my wife and I kick a 30+ year habit. However, I believe it costs about the same as cigarettes, everything they claim about this aspect is fluff! They claim 200 puffs but I read those are 2-3 second puffs. Anyway, good way to wean off cigarettes but don't look at saving.
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Posted 6 years ago
The cartridges leak. Very oily and bitter
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Posted 6 years ago
Juul is a great gimmick meaning the device is slick as hell looking but so is the excuse you will have to be stuck paying hundreds to stay connected! Not worth the time or trouble buying this ecig device.
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Posted 6 years ago
Don't buy a Juul! I spent too much time on the phone trying to covence them I was over 21. I'm 62 yrs old sent them my drivers license (BOTH SIDES) and took my photo for them. They said we can't verify you! You may not resubmit, you are banned for ever. No joke!
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Posted 6 years ago
Thought this was really good at 1st. On the third day my juul cartridge leaked all over my antique table. I didnt know until I took a 'hit' and then it was on my lips. Burned like hell (menthol). I thought ok. Defective. It happens. I'll get another because, by the third day, I had cut my cigarette consumption by 1/2. By the 2nd day, the new juul and cartridge was leaking too. Very unhappy customer
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Posted 6 years ago
BAD PRODUCT I have constant leakage... Have to keep buying pods... Leakage shortens the life of the device
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Posted 6 years ago
Charge doesn't last, pods dont click in my Juul and they fall out. I had it less then a week. Paid $60 for a starter and refill pack, had I bought cigaretts, I would only be out about $16. Some hits are weak, others are so harsh it burns my throat. Some pods need light pull, others I have to suck so hard I just want to throw the thing. I bought this for the brand name, replacing my Riptide (that pod vape is AMAZING) thinking they had it together because its popular but no, its a mess. Huge disappointment!
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Posted 6 years ago
I am on an auto shipment program with JULY. I have many leaking pod issues that I request for warranty. However, this company is putting a limited warranty claims per customer and will not replace the leaking pods. Who made defective pods? It is beyond rediculous for the limited warranty. Every leaking pods should be replaced by the company. Bad
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Posted 6 years ago
Woeful battery duration and charging, pathetic life of each cartridge. £10 for equivalent to about 4 cigarettes.
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Posted 6 years ago
Works fine for a few puffs, then burns
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Posted 6 years ago
in the middle of quitting, but this helps, yet the pod shoots out the liquid too much, I researched and tried other product and this was the less harmful but it shoots out the liquid too much and makes you caught too much.
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Posted 6 years ago
Juul is rated 1.9 based on 379 reviews