KalkiFashion.com Reviews

"I ordered a heavily embroidered lehenga from Kalki Fashion in March 2025 for my sister\u2019s wedding. The price was USD 3,760 (\u2248 \u20b93.14 lakh), justified on the website by stunning images and a written promise of \u201cregular progress photos.\u201d\r\n\r\nWhat actually happened\r\n\t\u2022\tZero transparency. Despite weekly follow-ups, Kalki sent no photos at all until 3 May\u2014one week before their own shipping deadline\u2014and only after I threatened to cancel.\r\n\t\u2022\tProduct misrepresented. The single, low-res image revealed a dress that was clearly inferior: dull colour, crooked embroidery, a different blouse cut, and sloppy finishing. It looked nothing like the listing.\r\n\t\u2022\tNo real solution. Kalki refused a refund, offering only a middle-of-the-night video call and vague reassurances instead of addressing the obvious defects.\r\n\t\u2022\tEscalation required. I have now initiated a charge-back with my bank and filed a complaint with India\u2019s National Consumer Helpline. Other guests ordering from Kalki for the same event report similar issues, suggesting a pattern\u2014not a one-off mistake.\r\n\r\nBottom line\r\n\r\nIf you\u2019re an international customer, think twice. Kalki\u2019s marketing is polished, but my experience was a costly lesson in poor quality control, broken promises, and unresponsive customer service. I am still fighting for a refund while scrambling to find a replacement outfit just weeks before the wedding."

"I ordered a heavily embroidered lehenga from Kalki Fashion in March 2025 for my sister\u2019s wedding. The price was USD 3,760 (\u2248 \u20b93.14 lakh), justified on the website by stunning images and a written promise of \u201cregular progress photos.\u201d\r\n\r\nWhat actually happened\r\n\t\u2022\tZero transparency. Despite weekly follow-ups, Kalki sent no photos at all until 3 May\u2014one week before their own shipping deadline\u2014and only after I threatened to cancel.\r\n\t\u2022\tProduct misrepresented. The single, low-res image revealed a dress that was clearly inferior: dull colour, crooked embroidery, a different blouse cut, and sloppy finishing. It looked nothing like the listing.\r\n\t\u2022\tNo real solution. Kalki refused a refund, offering only a middle-of-the-night video call and vague reassurances instead of addressing the obvious defects.\r\n\t\u2022\tEscalation required. I have now initiated a charge-back with my bank and filed a complaint with India\u2019s National Consumer Helpline. Other guests ordering from Kalki for the same event report similar issues, suggesting a pattern\u2014not a one-off mistake.\r\n\r\nBottom line\r\n\r\nIf you\u2019re an international customer, think twice. Kalki\u2019s marketing is polished, but my experience was a costly lesson in poor quality control, broken promises, and unresponsive customer service. I am still fighting for a refund while scrambling to find a replacement outfit just weeks before the wedding."

"I had the worst customer service they sent me an item that was completely different from the picture. I reached out to customer service before purchasing and said I would like to order as seen in the picture. I had no help choosing how to order that. I ordered to the best of my ability they sent me a different material and the design was on the back of the top instead of the front. It was completely unwearable. I sent pictures and they kept saying I should\u2019ve wrote a note saying \u201cwant as scene in the picture\u201d no refund was given."

"I had the worst customer service they sent me an item that was completely different from the picture. I reached out to customer service before purchasing and said I would like to order as seen in the picture. I had no help choosing how to order that. I ordered to the best of my ability they sent me a different material and the design was on the back of the top instead of the front. It was completely unwearable. I sent pictures and they kept saying I should\u2019ve wrote a note saying \u201cwant as scene in the picture\u201d no refund was given."

"I had the worst customer service they sent me an item that was completely different from the picture. I reached out to customer service before purchasing and said I would like to order as seen in the picture. I had no help choosing how to order that. I ordered to the best of my ability they sent me a different material and the design was on the back of the top instead of the front. It was completely unwearable. I sent pictures and they kept saying I should\u2019ve wrote a note saying \u201cwant as scene in the picture\u201d no refund was given."

"I had the worst customer service they sent me an item that was completely different from the picture. I reached out to customer service before purchasing and said I would like to order as seen in the picture. I had no help choosing how to order that. I ordered to the best of my ability they sent me a different material and the design was on the back of the top instead of the front. It was completely unwearable. I sent pictures and they kept saying I should\u2019ve wrote a note saying \u201cwant as scene in the picture\u201d no refund was given."

"I had the worst customer service they sent me an item that was completely different from the picture. I reached out to customer service before purchasing and said I would like to order as seen in the picture. I had no help choosing how to order that. I ordered to the best of my ability they sent me a different material and the design was on the back of the top instead of the front. It was completely unwearable. I sent pictures and they kept saying I should\u2019ve wrote a note saying \u201cwant as scene in the picture\u201d no refund was given."