Karrimor Reviews

Name: Karrimor
Rating: 4.08

4.1 Rating 6,505 Reviews

76 %

of reviewers recommend Karrimor

Company Reviews

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4.1

Based on 6,505 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email

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Karrimor 1 star review on 28th March 2023

Anna Silsby

Anonymous

Karrimor 1 star review on 13th April 2022

Lyndon Bushnell

Karrimor 5 star review on 12th February 2020

Dorothee Therrien

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy and quick delivery but unfortunately that the size of jacket is too big for me and I return it to you to change it smaller(from m to s) . I glad to receive it back as soon as possible.”

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Posted 9 years ago

“Easy to order, delivered promptly, pleased with goods”

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Posted 9 years ago

“I ordered two different items. They arrived one day after the other .It's a pity that they couldn't have come in one package thus saving plastic bags and polution from the courier service van who had to do the same journey twice .However the articles arrived well and with no problems.”

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Posted 9 years ago

“Incorrect size sent. Cardboard label shows requested size (14L). But sewn in size at back of collar shows 12!. Now have to mess about returning it and having to wait. What about the cost of returning it for an issue that was not my fault?”

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Posted 9 years ago

“Excellent”

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Posted 9 years ago

“good quick service”

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Posted 9 years ago

“Karrimor service was good but what let the system down was Yodel, I have already given them a poor review”

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Posted 9 years ago

“I opted for in-store delivery at Lillywhites. Was sent to the 4th floor in the first instance. However, I was shunted from one person to another and an endless wait (seemed like a punishment), this was after the floor manager himself asked to stand in line at the till, and the checkout guy then asked for the floor manager to attend to the case and he told me to move away from the till. The floor manager then asked for another person to serve me as he did not want to. When I pointed out in the first place that it was he who asked me to wait in line at the till. He then made a very unprofessional remark against his colleague/junior saying that the guy did not know anything and worked part-time. I think they were making fun of me. Paper ran out at the till and the receipt and £5 voucher did not get printed. I was handed 2 A4 sheets of paper, one purportedly containing the voucher, no barcode on it. Lesson learned: Never more am I going to shop at LW, nor ask for a click-and-collect at LW.”

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Posted 9 years ago

“The app on the iphone/ipad wasn't so good; had to do it from imac...”

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Posted 9 years ago

“The fit of this running shoe is perfect for me and my flat wide feet ????, but the one thing that I don't like about them is that the colour on the tongue part bleeds and Staines the bottom of my ankle and it takes a few showers /days to come off ( it looks like a bruise !) ????”

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Posted 9 years ago

“The winter trouser feel more comfortable than craghoppers but far to long for the same size”

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Posted 9 years ago

“After realising that I would have to wait 6 weeks for 1 item that was not in stock (my fault) on the full order, I contacted customer services explaining that I required the items for a holiday that was getting near. The items then arrived within a couple of days. "great service, great clothing and great price!" GPDK”

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Posted 9 years ago

“Very good service, only problem was delivery costs, it would be better if a option which takes longer but is cheaper was available because £5 is a lot when you only want a couple of small things.”

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Posted 9 years ago

“Great sandals at a very good price. The website is pretty good, though occasionally eccentric.”

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Posted 9 years ago

“Ordered Sunday arrived Wednesday including the bank holiday, good service”

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Posted 9 years ago

“Purchased some Karrimor waterproof walking shoes from your site for direct delivery to my local store. Unfortunately, when I tried them on they were a very small 8.5 size so have had to send them back for a 9. That in itself is not the problem. The issue is with the returns policy and making a preference to send returns by this method! The trainers cost me £32.00 including delivery but to return the item by way of registered post was a crazy £11. That's without the extra £2 for the packaging! So my fairly inexpensive trainers have now cost me £45. Not great on ones tight monetary budgets! Maybe you should rethink this one Karrimor. Free delivery in the first instance might be a way forward to soften the blow on your returns policy! ????”

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Posted 9 years ago

“I thought the products a bit over priced competitively”

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Posted 9 years ago

“Very good and reasonable prices.”

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Posted 9 years ago

“It can be a bit daunting on the website as there is so much choice and it can be a little tricky to determine the difference between the various items (walking boots, in my case). But over the years I have bought many different pairs and they have all been good! (I'm a professional gardener so I get through a lot of boots!!!)”

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Posted 9 years ago

“Prompt delivery, good communication. Shoes ste very comfortable and good fit”

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Posted 9 years ago

Karrimor is rated 4.1 based on 6,505 reviews