Karrimor Reviews

Name: Karrimor
Rating: 4.08

4.1 Rating 6,505 Reviews

76 %

of reviewers recommend Karrimor

Company Reviews

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4.1

Based on 6,505 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email

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Karrimor 1 star review on 28th March 2023

Anna Silsby

Anonymous

Karrimor 1 star review on 13th April 2022

Lyndon Bushnell

Karrimor 5 star review on 12th February 2020

Dorothee Therrien

Anonymous

Anonymous // 01/01/2019

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“Great product, good price and fast delivery.”

Helpful Report

Posted 8 years ago

“size-fits-quality is high, delivery is very fast, but shipping is expensive, if they were stock with free shipping, have ordered more often ...”

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Posted 8 years ago

“These are great outdoor shoes for my son. He loves them because they are light and incredibly comfortable. I love them because they clean up really well, and give him sturdy footing for all our outdoor adventures. Also awesome price for the quality of the item.”

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Posted 8 years ago

“Why should you pay to return goods .when most retailers offer free returns.Why carnt you return to sports direct store.”

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Posted 8 years ago

“Karrimor Order reference KARR40000033541260 On Wednesday 17th January I ordered 2 pairs of shorts and a tee-shirt, in spite of the high delivery charge of £4.99 On Thursday 18th January, I received an email from customer services and Sports Direct, that was headed "Order Amendment Note" containing the following: These items have been amended on your order. Ordered Qty Cancelled Qty Description Reason 1 1 Karrimor Aspen Short Sn63 Beige Large Temporarily out of stock Product Code: 441632/04/430 I wasn't given any option to accept this or not. I emailed back immediately the following: "I expect that you will be sending the balance of the order when it arrives in stock? If not please cancel the whole order, I chose to pay £4.99 for the total order, and would not have done so if I had known that not all of the items were in stock. If you do not cancel the order or send the balance at a later stage, I will ask my credit card company to withhold payment on the grounds that you are not sending what I had asked you to send." On Friday 19th the balance of the order was delivered. I did an internet search and found a phone number for customer services, an 0870 number making people pay for customer service is very customer unfriendly these days, and after about 5 minutes of going through the options the recorded voice said that they were receiving a high volume of calls so please call back later, and the call was disconnected. When I order something, especially when paying an excessive delivery charge, I expect to receive what I ordered, or at least have the option to reject any changes in the event that items are not available, it is completely unacceptable and against modern consumer laws for the retailed to decide for me what I can have. If the company are unable to send the shorts I ordered, or even a different colour of my choice, then I expect to receive a Returns Label to send the unopened parcel back, and a refund as soon as the parcel is received. Tomorrow I will be contacting Trading Standards to see if they want to bring a prosecution, the following day this will go on Facebook, and the day after that it will go on Linked in as the unacceptable face of customer disservice.”

Helpful Report

Posted 8 years ago

“Walking shoes - in stock, easy to find at a great price. Arrived next day as promised. Look well made and are comfy and light. Not had chance to use for prolonged walks, but we'll see how they hold up. Will be back for more if they do...”

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Posted 8 years ago

“good quality of product (walking shoes) fast delivery”

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Posted 8 years ago

“The site is clear and simple. The delivery was Quick and punctual and always traceable. The quality of the product seems good (I let you now more on this topic after a few Sundays on the mountains). The sale price was excellent.”

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Posted 8 years ago

“Good quality , just as advertised - delivery also just as advertised - all I could ask for”

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Posted 8 years ago

“Nice fast prompt delivery with updates each step of the journey. Items were all as ordered with only an issue with one item damaged in transit due to how it was packaged. All the rest though are excellent. Will be using this site again to order products”

Helpful Report

Posted 8 years ago

“Really pleased with the high VI's jacket & running shorts for my son, good value.”

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Posted 8 years ago

“To Whom It May Concern, Recently I have purchased some products from your website. This is the reference number for the purchase :KARR40000033101884. Unfortunately I had to cancel ONE of the produts, but THREE were not delivered at the end! Please consider my case. The refrence number for cancelled one is 444880. The products that are not deliveerd against my will 793000 and 444897. If its possible to send me the two products without any extra charge for post and any other, please do it. Otherewise please send me back the money for those two products. any way , please pay back my money to my account . thank you. Best regards, Mohsen Rahimi.”

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Posted 8 years ago

“Great sevice! Boots were everything I've come to expect from Karrimor, great quality great price. Delivery was within a week, not bad for half way around the world! The way to shop!”

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Posted 8 years ago

“Item sent with a security tag on so I am now inconvenienced by having to either post it back or find a shop that will remove the tag. I had to pay for delivery too.”

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Posted 8 years ago

“The delivery is fast and the the product has high quality.”

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Posted 8 years ago

“Prompt delivery and great value goods, still to be tested on Ben Nevis however”

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Posted 8 years ago

“????????? ?????????, ?????? ??????, ?????? ???????....”

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Posted 8 years ago

“Consider changing your courier, no way of contacting Hermes to redeliver from the website as bought through an "online retailer", no contact details on the delivery card, just a note saying your item will be returned if you are not in when delivering. A bit poor when paying for next day delivery and you are unable to contact the courier company.”

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Posted 8 years ago

“Excellent quality products and fast and reliable shipping method. Very satisfied. I would totally recommend to everyone.”

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Posted 8 years ago

“Great women down jackets.”

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Posted 8 years ago

Karrimor is rated 4.1 based on 6,505 reviews