Karrimor Reviews

Name: Karrimor
Rating: 4.08

4.1 Rating 6,503 Reviews

76 %

of reviewers recommend Karrimor

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4.1

Based on 6,503 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email

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Karrimor 1 star review on 28th March 2023

Anna Silsby

Anonymous

Karrimor 1 star review on 13th April 2022

Lyndon Bushnell

Karrimor 5 star review on 12th February 2020

Dorothee Therrien

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Paid full price for hat. When it arrived it had 50% off label attached. I was not offered the 50% discount.”

Helpful Report

Posted 4 years ago

“I ordered 3 items, but only the cheapest item at £5.50 was in the parcel. The parcel had not been tampered with so the other items just had not been added. They were included on the delivery note. I immediate contacted customer services by email.... couldn’t find a phone number. I have not yet received a reply. Mistakes do happen, but Karrimor should deal with complaints and in particular, missing items, immediately Not impressed!”

Helpful Report

Posted 4 years ago

“The socks arrived in a timely fashion and they were just as I ordered, however I was somewhat annoyed that having paid £28.97 for them... the stickers on the socks suggested that I should have only paid £9.00 for them....!!!”

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Posted 4 years ago

“I am really disappointed that I have paid £13.99 for an item that has arrived with a sale sticker on it saying £6.99 ! To make matters worse, this is a present and I can't get the sale sticker off .”

Helpful Report

Posted 4 years ago

“8 days later the order still hasn’t arrived, no emails about delivery, nothing. Shocking service, would cancel if I could.”

Helpful Report

Posted 4 years ago

“I have not received my order so don't understand why you think I did. Where is it?”

Helpful Report

Posted 4 years ago

“Very disappointed, my item arrived with a 50% label on saying it was 16.99 so why was I charged 34.99 .”

Helpful Report

Posted 4 years ago

“You're asking me to write a review when your products still haven't been delivered. I stayed in all day yesterday and no delivery took place, although you e-mailed twice to inform me of different times when the delivery should appear. Apparently it should now be delivered today between 3-5pm although I'm not holding my breath.”

Helpful Report

Posted 4 years ago

“Goods did not arrive. They were meant to be hear yesterday but as yet as still showing as with courier and delayed on tracking, but with no indication as to when they will actually get here.”

Helpful Report

Posted 4 years ago

“Have not received item yet.”

Helpful Report

Posted 4 years ago

“I was appalled to find that I had paid full price at over £100 for a jacket with a 50% off label attached to it. This is outrageous. If this is the way Karrimor does business then I will not be using them again.”

Helpful Report

Posted 4 years ago

“I am supposed to receive an mail first to collect the order before a review. I am yet to receive goods. Kindly look into this matter and make sure I receive goods first”

Helpful Report

Posted 4 years ago

“I haven’t received anything because your courier claims the parcel is damaged beyond repair. I find that very hard to believe!!!”

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Posted 4 years ago

“After just a few months of use, the soles separated from the boots - both left and right. Have never had this happen with a pair of hiking boots.”

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Posted 4 years ago

“Order dispatched but never received. Courier said they had delivered to our safe place, but nothing there. Turns out they delivered to a different address. After a lengthy process of communication with Karrimor (Sports Direct) they advised the parcel was lost and asked if I still wanted the products. I did and they placed another order, only to then receive notification that the products I ordered were now not in stock. The communication with Sports Direct was good, but the couriers they use (Hermes) were terrible.”

Helpful Report

Posted 4 years ago

“I didn’t even get my parcel which I paid as a next day delivery.is it really that bad?very very disappointing.and it’s almost been 5days”

Helpful Report

Posted 4 years ago

“the ordering process was good, but the order arrived in a Sports Shoes box with a sale price on which was half the price of what I had paid, I was so disappointed”

Helpful Report

Posted 4 years ago

“Bought a product at full price, and when it was delivered it had a 1/2 price sticker on. Absolutely shocked that I was charged full price for an item being advertised at half price.”

Helpful Report

Posted 4 years ago

“They ended up sending me a jacket a with a 50% off tag on the hood but I never got that discount. When confronted they said opps that happens but we won’t honour that discount.”

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Posted 4 years ago

“I wouldn’t know as the parcel has still not arrived - stuck in depot since mid- September!!!”

Helpful Report

Posted 4 years ago

Karrimor is rated 4.1 based on 6,503 reviews