Karrimor Reviews

Name: Karrimor
Rating: 4.08

4.1 Rating 6,505 Reviews

76 %

of reviewers recommend Karrimor

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4.1

Based on 6,505 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email

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Karrimor 1 star review on 28th March 2023

Anna Silsby

Anonymous

Karrimor 1 star review on 13th April 2022

Lyndon Bushnell

Karrimor 5 star review on 12th February 2020

Dorothee Therrien

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not consistent in sizing. Yet same product.”

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Posted 8 years ago

“Unfortunately I received one wrong item so I am waiting for a reply to be able to send the wrong item back and receive the item I ordered !!!”

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Posted 8 years ago

“Although we were happy with the product, there was no facility for stating where to leave the parcel if out, and it was left out in front of the garage, in full view of the road. It would help to be able to say where the parcel could be left. Thanks.”

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Posted 8 years ago

“The delivery service you used dropped off at the correct housenumber but the wrong Street. Owners were so kind and brought the parcel round.”

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Posted 8 years ago

“Socks good. However it was not clear until checkout that there was a delivery charge and then the choices were not priced.”

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Posted 8 years ago

“Had no communication at all. Took long time to arrive.”

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Posted 8 years ago

“Not so sure on this. I have 2 old karrimor fleese, same size and style. They are a good fit. However, new one is mega tight. May have to go back.”

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Posted 8 years ago

“The product was satisfactory but the packaging was apalling. The garment had plastic wrapping around it but was not in an enclosed bag. The hood was just hanging out. The outer bag was sealed. This item appeared to come from Sports Direct and not Karrimor.”

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Posted 8 years ago

“Karrimor sell online through Sports Direct. Their website had a flaw which prevented it from adopting my Paypal post code, and instead they posted to a different post code. There are many roads with the same name in UK, they are only distinguished by their post code, the name of the town or Borough is not read by couriers. So the conflict of town and post code was not recognised. The recipient, whoever he was, has never answered my letters, so my order was lost. As no phone contact is possible, the courier could not be re-directed in time, at a weekend. This inability to contact a courier quickly is not peculiar to Sports Direct, and in any event, when I finally reached the courier Hermes via email, they declined to investigate my complaint, as Sports Direct and not I, was their customer. I believe that this problem too, is not unique to Hermes. In a series of email exchanges the following week, Sports Direct first pointed to their terms and conditions which - apparently, I have still not seen them, and have found no way of viewing them - put the responsibility for checking that your correct address and post code are carried forward, onto you. But later Sports Direct accepted that the software flaw exists, and undertook to investigate and correct it. They then also refunded my payment. At no point did I have any contact with Karrimor, all my exchanges were with Sports Direct. After reading Wikipedia, I find that the company Karrimor no longer exists. Only the brand name survives, and that is owned entirely by Sports Direct. So, after some emails with Sports Direct, I was treated fairly in the end. And I have at the request of Sports Direct, revised this review. Although the review website seems to have a fault too, because now ratings of Very Poor, Poor and Average, are all displayed simultaneously, despite all my efforts. The moral is that we all have to remain vigilant online, and verify that every piece of information that we enter, does actually get carried forward, because errors can occur, perhaps not visible onscreen. We have to scrutinise the confirmation-of-order email that they send to us, and scroll down and read every line. In the case of Sports Direct's confirmation emails, this means hitting Page Down several times before your address and order details appear.”

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Posted 8 years ago

Hi, Very sorry to hear this. I can confirm that a full refund has been issued on your order on the 04/04/17 & will take up to 5 working days to show in your account. Please accept my apologies. Kind regards Karrimor

Posted 8 years ago

“I bought a Karrimor Sierra 10 rucksack last summer to replace a Karrimor Sector 10 to use as a backpack when cycling and for walking to carry items such as a camera, a small anorak, lunch and a small flask. I rated the Sierra 10 acceptable only because it is waterproof. I have found it alot less spacious than the Sector 10. The front pocket can only store a few small and very flat items - another disappointing property. I hope in vain that Karrimor may reintroduce the Sector 10 again. It was a very good rucksack - maybe a bit old fashioned in it's look but far more useful than the Sierra 10.”

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Posted 8 years ago

“Trainers not worth £139. Cause feet to cramp”

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Posted 8 years ago

“i stil waiting on my pakket”

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Posted 8 years ago

Hi, Sorry to hear this. We believe your order has now been received on the 15/03/17 at 09:33. Kind regards Karrimor

Posted 8 years ago

“Shoes looks very well, but I think is not so comfortable.”

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Posted 8 years ago

“The only slight concern is that over the past few month I have ordered 2 Hoolie fleeces one in grey and one in royal blue both in size medium, the grey one ordered first was very close fitting and clearly not a medium the second one was very loose fitting so I suggest that the sizing is looked at!!!! Both are just wearable but no ideal”

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Posted 8 years ago

“Product was good value”

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Posted 8 years ago

“Did what I asked them to do”

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Posted 8 years ago

“The product (shoes) is great, but you use a very poor Delivery service Partner (GLS-group). Therefore just 3 stars.”

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Posted 8 years ago

“delivery of item ordered was as stated but sizing was way out having to return garment.”

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Posted 8 years ago

“Where is my order? Was supposed to be delivered today and still hasn't arrived”

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Posted 8 years ago

“They were not what l expected and would prefer to return them , please advise. P Sorrell”

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Posted 8 years ago

Karrimor is rated 4.1 based on 6,505 reviews