“Today I purchased 6 bottles of Moet & Chandon drinkable with 3 ice cubes but was charged $89.99 per bottle instead of the sale price of $79.99 (code ADDICE). I have left a phone message to be contacted 0439 721703 to rectify.”
“Hi Kent street cellars
The only reason I bought the 2 very good wines is because you are the best seller in that area.
Nothing more than that. If you sell wines cheaper and best, I will buy them all the time.
However, white wine was not the coolest. Cheers Harry”
“Not happy with your couriers..we live down a Battleaxe block and the delivery was left at our mailbox on the street..someone could have easily have stolen it.”
“I asked to be notified when Krug vintage and Grand Cuvée was. Ack in stock and nobody rang from Kent st Cellars yet you are now advertising them.I have since bought $25k of Krug missed opportunity for you guys”
“Buying online with Kent Street Cellars is very easy.
My only concern with them is that I could not locate a telephone number to communicate a query I had with them, this only 4 stars and not 5!”
“Great selection of amazing wines, however my wine was delivered to the wrong address and it turned out to be a huge hassle trying to locate my 'delivered' wine (especially when the sender (Kent St Cellars) marked the delivery to be left in a safe place). Feedback to you guys would be to include a signature on delivery to save the tedious hassle of trying to locate a wrongly delivered package - especially when it's a gift, as it was in my situation.”
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