Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.49

4.5 Rating 4,024 Reviews

86 %

of reviewers recommend Kilkenny Design

4.5

Based on 4,024 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.7 out of 5

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered Christmas gifts online from Kilkenny shop and was delighted with the speed of delivery and the care taken with the protective packaging.”

Helpful Report

Posted 9 months ago

Hi Tom, Thank you for the 5-star review! We’re delighted you were happy with the speed of delivery and the protective packaging. We appreciate your support and look forward to welcoming you back soon. Warm regards, Team Kilkenny Design

Posted 4 months ago

“Delivery turnaround time was satisfactory however the product itself (scarf) was very disappointing - constantly shedding threads and looks shabby.”

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Posted 9 months ago

“Really good service”

Helpful Report

Posted 9 months ago

Hi Irene, Thank you for the 5-star review! We're glad you had really good service at Kilkenny Design. We appreciate your support and look forward to welcoming you back soon. Warm regards, Team Kilkenny Design

Posted 4 months ago

“Amazing choice of gifts for my friends birthday Easy to select each item with great follow up delivery details Prompt as usual ♥️”

Helpful Report

Posted 9 months ago

Hi Jill, Thank you for the 5-star review! We’re thrilled you enjoyed our gift selection and that you found it easy to choose, with smooth delivery updates. We appreciate your support and look forward to welcoming you back soon. Warm regards, Team Kilkenny Design

Posted 4 months ago

“So happy to find Green Angel skincare! Order arrived promptly.”

Helpful Report

Posted 9 months ago

Hi Karen, Thank you for the 5-star review! We're delighted you found Green Angel skincare and that your order arrived promptly. We appreciate your support and hope to welcome you back soon. Warm regards, Team Kilkenny Design

Posted 4 months ago

“Tooth fairy box was really cute and loved by my granddaughter.”

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Posted 9 months ago

“Have found shopping at Kilkenny Design very satisfying. The products are first class, reasonably priced and delivered in a very acceptable time.”

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Posted 9 months ago

Hi Fran, Thank you for the 4-star review! We’re pleased you’ve found shopping at Kilkenny Design satisfying and that you’re happy with the products and delivery. We appreciate your support and look forward to welcoming you back soon. Warm regards, Team Kilkenny Design

Posted 4 months ago

“Very happy with item. Fast enough delivery , wrapped well”

Helpful Report

Posted 9 months ago

Hi Cecilia, Thank you for the 5-star review! We’re glad you’re happy with the item and that delivery was quick and well wrapped. We appreciate your support and hope to welcome you back soon. Warm regards, Team Kilkenny Design

Posted 4 months ago

“Excellent service, easy to shop on line. Great discounts on top products. Fast delivery. Fantastic variety.”

Helpful Report

Posted 9 months ago

Hi Rosie, Thank you for the 5-star review! We're delighted you had a great experience with Kilkenny Design—glad you found online shopping easy, enjoyed the discounts, fast delivery, and the fantastic variety. We appreciate your support and look forward to welcoming you back soon. Warm regards, Team Kilkenny Design

Posted 4 months ago

“Beautiful merchandise. Easy ordering and delivery was quick.”

Helpful Report

Posted 9 months ago

Hi Linda, Thank you for the 5-star review! We’re delighted you’re happy with the beautiful merchandise, easy ordering, and quick delivery. We appreciate your support and look forward to welcoming you back soon. Warm regards, Team Kilkenny Design

Posted 4 months ago

“Service was a little lacking Wasn't happy to receive a payment notice once the goods were delivered and shipping paid”

Helpful Report

Posted 9 months ago

Hi Lawrence, Thank you for taking the time to share your feedback. We're sorry to hear that your experience with service didn't meet your expectations. We understand how receiving unexpected payment notices can be frustrating after delivery, however this would be the tariffs imposed by the US. Your comments are valuable to us and will help us ensure better communication moving forward. If you have any further concerns or require assistance, please don’t hesitate to reach out to us. Warm regards, Team Kilkenny Design

Posted 9 months ago

“Great value, easy to order, prompt delivery; very satisfied. Electric handwarmer is fantastic for my diabetic mother, beautiful product”

Helpful Report

Posted 9 months ago

Hi Noreen, Thank you for the 5-star review! We’re delighted you had a great experience and that the electric handwarmer is such a thoughtful aid for your mother. We appreciate your support and look forward to welcoming you back soon. Warm regards, Team Kilkenny Design

Posted 4 months ago

“Laura in Customer Service was excellent. She sorted my problem straight away. Would be reluctant tho to order again incase I got GLS to deliver.”

Helpful Report

Posted 9 months ago

Hi Aisling, Thank you for your feedback, and I’m sorry to hear about the delivery issues you’re experiencing with GLS. We use both GLS and An Post as couriers. Please reach out to us at info@kilkennygroup.com so we can assist you further. We appreciate your understanding and hope to make your future experiences better. Best wishes, Team Kilkenny Design

Posted 9 months ago

“Delivery arrived .. improperly packed … heavy Xmas candles had crushed other items that now can’t be given as presents . Immediately sent emails to 2 different addresses…with fotos & received not even an acknowledgement. Rang customer number yesterday.. no call back .. Really stressed … have ordered for Xmas from KK shop for years and no issues until now . Can someone please call me and sort this issue.. 0861303517 ..”

Helpful Report

Posted 9 months ago

Hi Tia, Thank you for sharing your experience with us. We're genuinely sorry to hear about the issues with your delivery and the lack of communication from our team. We understand how stressful this situation must be, especially during the busy holiday season. We want to make this right for you. Please provide us with your order details along with images by reaching out to us at info@kilkennygroup.com, and we will do our utmost to resolve this promptly. Warm regards, Team Kilkenny Design

Posted 9 months ago

“Excellent products at reasonable prices! Am very happy shopping with Kilkenny Design.”

Helpful Report

Posted 9 months ago

Hi Bernadette, Thank you for the 4-star review! We’re glad you’re happy with our products and pricing, and we appreciate your support. Warm regards, Team Kilkenny Design

Posted 4 months ago

“Incredibly fast shipping, gorgeous selection.”

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Posted 9 months ago

Hi Katherine, Thank you for the 5-star review! We’re thrilled you enjoyed incredibly fast shipping and the gorgeous selection. We appreciate your support and look forward to welcoming you back soon. Warm regards, Team Kilkenny Design

Posted 4 months ago

“Shopping online was hassle free & quick delivery”

Helpful Report

Posted 9 months ago

Hi Catherine, Thank you for the 5-star review! We're delighted you had a hassle-free online shopping experience and quick delivery. We appreciate your support and look forward to welcoming you back soon. Warm regards, Team Kilkenny Design

Posted 4 months ago

“Great service. Love the product.”

Helpful Report

Posted 9 months ago

Hi Toni, Thank you for the 5-star review! We’re delighted you had a great experience with Kilkenny Design. We appreciate your support and look forward to welcoming you back soon. Warm regards, Team Kilkenny Design

Posted 4 months ago

“Present for my wife. She loved it. Easy to use website. Surprised at fast shipping. Arrived quickly.”

Helpful Report

Posted 9 months ago

Hi Carl, Thank you for the 5-star review! We’re thrilled your wife loved the gift, and that you found the website easy to use and shipping fast. We appreciate your support and look forward to welcoming you back soon. Warm regards, Team Kilkenny Design

Posted 4 months ago

“My order was handled quickly and easily but I wanted an electric setup for U.S. connections, was told it only came with U.K. connection. I had to buy the U.S. electric directly from Belleek (30 euro) after being told by Kilkenny Design that it only came with U.K. Won't be shopping here again.”

Helpful Report

Posted 9 months ago

Kilkenny Design is rated 4.5 based on 4,024 reviews