Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.49

4.5 Rating 3,364 Reviews

87 %

of reviewers recommend Kilkenny Design

4.5

Based on 3,364 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Items arrived very well packaged and delivery was prompt”

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Posted 8 months ago

Hi Eva, Thank you for your wonderful 5-star review! We’re delighted to hear that your items arrived well packaged and that the delivery was prompt. Your satisfaction means a lot to us, and we’re thrilled to know we met your expectations. We appreciate your support and can't wait to help you again soon! Best wishes, Kilkenny Design Team!

Posted 8 months ago

“Fast and easy shipping. Great price”

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Posted 8 months ago

Hi there, Thank you for your fantastic 5-star review! We're thrilled to hear that you experienced fast and easy shipping, and that you found our prices to be great. Your satisfaction is our top priority, and we truly appreciate your support! We can’t wait to assist you again soon! Best wishes, Kilkenny Design Team!

Posted 8 months ago

“Very efficient and prompt service”

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Posted 8 months ago

Hi Catherine, Thank you for your fantastic 5-star review! We’re so pleased to hear that you found our service to be efficient and prompt. Your feedback is incredibly valuable to us, and we truly appreciate your support. We look forward to serving you again in the future! Best wishes, Kilkenny Design Team!

Posted 8 months ago

“Already responded that delivery took c2 weeks!!!!”

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Posted 8 months ago

Hi Karen, Thank you for your feedback. We sincerely apologize for the delay in delivery that you've experienced. We understand how frustrating it can be, and we appreciate your patience during this time. If there's anything further we can assist you with or any specific concerns you have, please let us know. We value your input and hope to provide you with a more seamless experience in the future. Best wishes, Kilkenny Design Team

Posted 8 months ago

“Love the glasses I ordered. One was broken and it was a bit of back-and-fortg to get it replaced, but, ultimately, the company made it right. Thanks!”

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Posted 8 months ago

“Fast shipping, good prices and a good selection of products”

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Posted 8 months ago

Hi there, Thank you for your amazing 5-star review! We’re delighted to hear that you enjoyed our fast shipping, good prices, and great selection of products. Your satisfaction is our top priority, and we truly appreciate your kind words! We look forward to serving you again soon! Best wishes, Kilkenny Design Team!

Posted 8 months ago

“Kilkenny shop is always a very pleasant shopping experience, staff very helpful. I enjoy seeing the work of Irish designers”

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Posted 8 months ago

Hi Anne, Thank you so much for your lovely 5-star review! We’re delighted to hear that you always enjoy a pleasant shopping experience with us and that our staff was able to assist you. It's wonderful to know you appreciate the work of Irish designers as much as we do! Your kind words mean a lot to us, and we look forward to welcoming you back to Kilkenny Shop soon! Best wishes, Kilkenny Design Team!

Posted 8 months ago

“Bought gionni bag on line.. but it turned out to be to small..returned it to store in liffey valley.. pleasant staff..no problem with returns . Very professional..only fault is you do not get the cost of postage back when ordering on line 😒”

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Posted 8 months ago

Hi there, Thank you for your great 4-star review! We’re so glad to hear that you had a pleasant experience in our Liffey Valley store and that our staff could assist you with your return. Your feedback is invaluable to us, and we appreciate your understanding about the postage costs. We hope to see you again soon and look forward to serving you! Best wishes, Kilkenny Design Team!

Posted 8 months ago

“Excellent choice,website,product,correspondence, delivery. Happy customer!!”

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Posted 8 months ago

Hi Julie, Thank you so much for your amazing 5-star review! We’re absolutely delighted to hear that you had a positive experience with our website, products, and delivery. Your happiness is what drives us, and it’s wonderful to know we met your expectations. We truly appreciate your kind words and look forward to serving you again! Best wishes, Kilkenny Design Team!

Posted 8 months ago

“Great prices. Beautiful pieces bought for presents. Delighted 😃”

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Posted 8 months ago

Hi Linda, Thank you for your amazing 5-star review! We're delighted to know you found great prices and beautiful pieces for your presents. Your satisfaction truly brightens our day! We appreciate your support and can't wait to help you find more lovely items for your future gifts! Best wishes, Kilkenny Design Team!

Posted 8 months ago

“Fantastic offers and swift delivery, love shopping with you guys”

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Posted 8 months ago

Hi Noelle, Thank you so much for your amazing 5-star review! We're delighted to hear that you love our fantastic offers and that your delivery was swift. Your satisfaction is incredibly important to us, and we’re thrilled to have you as a valued customer. We look forward to serving you again soon! Best wishes, Kilkenny Design Team!

Posted 8 months ago

“Cannot fault the shopping experience online”

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Posted 8 months ago

Hi Annette, Thank you for your amazing 5-star review! We’re so pleased to hear that you found the online shopping experience faultless. Your satisfaction truly is our priority, and your positive feedback motivates us to keep improving. We appreciate your support and look forward to welcoming you back soon! Best wishes, Kilkenny Design Team!

Posted 8 months ago

“Lovely on line shopping, images of products very accurate. Emails re delivery schedules very helpful/informative”

Helpful Report

Posted 8 months ago

Hi Rose, Thank you so much for your amazing 5-star review! We're thrilled to hear that you enjoyed our online shopping experience and found our product images to be accurate. It’s also great to know that our delivery emails were helpful and informative for you. Your feedback means a lot to us, and we look forward to serving you again soon! Best wishes, Kilkenny Design Team!

Posted 8 months ago

“I was very pleased with my purchase and also the experience of shopping at Kilkenny Design Online.”

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Posted 8 months ago

Hi there, Thank you so much for your amazing 5-star review! We’re delighted to hear that you had a pleasing shopping experience at Kilkenny Design Online, and that you’re happy with your purchase. Your satisfaction is incredibly important to us, and we truly appreciate your kind words. We look forward to having the pleasure of serving you again in the future! Best wishes, Kilkenny Design Team!

Posted 8 months ago

“Very helpful in a situation where I received the wrong item - went above and beyond to help sort the issue. Very commendable service.”

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Posted 8 months ago

Hi Jo, Thank you so much for your amazing 5-star review! We’re truly grateful for your kind words and delighted to hear that our team went above and beyond to assist you. Ensuring that our customers have a positive experience is our top priority, and your commendation means a lot to us. We appreciate your support and look forward to serving you again soon! Best wishes, Kilkenny Design Team!

Posted 8 months ago

“Excellent value and excellent service. Garment was exactly as advertised. Fitness perfect.”

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Posted 8 months ago

Hi Mary, Thank you so much for your amazing 5-star review! We’re thrilled to hear that you found our service excellent and that the garment fit perfectly. Your satisfaction is what we strive for, and we’re delighted to know we could meet your expectations. We appreciate your support and look forward to serving you again soon! Best wishes, Kilkenny Design Team!

Posted 8 months ago

“I truly love Kilkenny design and recently visited their store in Kilkenny city ,kildare village and placed an online order . Their products are beautiful good value and customer service is excellent I would highly recommend I purchase a lot as gifts also but feel the lack of gift wrap is a problem although they give tissue and bags however I had to pay extra for bags for expensive gifts in Store in Kilkenny I was disappointed as this should be pretty standard as it is with other competive stores of similar products I still require the bags for these gifts”

Helpful Report

Posted 8 months ago

Hi Blathnaid, Thank you for your lovely 4-star review! We’re so pleased to hear that you love Kilkenny Design and enjoy our products and customer service. Your recommendation means a lot to us! We truly appreciate your feedback regarding gift wrapping options. We understand that having the right packaging for special gifts is important, and we’re sorry for any inconvenience caused by the extra charge for bags in-store. Your comments will certainly be taken into consideration as we strive to enhance our services. Thank you once again for your support, and we look forward to welcoming you back soon! Best wishes, Kilkenny Design Team!

Posted 8 months ago

“Quick dillivery”

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Posted 8 months ago

Hi there, Thank you so much for your amazing 5-star review! We're thrilled to hear that you experienced quick delivery. Your positive feedback truly makes our day, and we appreciate your support! We look forward to serving you again in the future! Best wishes, Kilkenny Design Team!

Posted 8 months ago

“Quality products great sale offers and swift delivery”

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Posted 8 months ago

Hi Bernadette, Thank you so much for your amazing 5-star review! We're thrilled to hear that you love our quality products, along with the great sale offers and swift delivery. Your satisfaction means everything to us, and we truly appreciate your kind feedback. We look forward to serving you again soon! Best wishes, Kilkenny Design Team!

Posted 8 months ago

“So easy to order online, and even better when gift card can be used online, prompt delivery, overall very happy with service.”

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Posted 8 months ago

Hi there, Thank you for your amazing 5-star review! We're so glad to hear that you found ordering online easy and that our gift card option worked perfectly for you. It's great to know that the prompt delivery added to your satisfaction! Your positive feedback truly means a lot to us, and we can’t wait to serve you again in the future! Best wishes, Kilkenny Design Team!

Posted 8 months ago

Kilkenny Design is rated 4.5 based on 3,364 reviews