Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.49

4.5 Rating 3,364 Reviews

87 %

of reviewers recommend Kilkenny Design

4.5

Based on 3,364 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love this shop. 1 issue, tracking links are the wrong urls. They gave me tracking order, clicked the link, link was British Post and when I inputted the tracking code they couldnt find it. I had enough sense to go to an post and input it there, but yeah those links should be fixed.”

Helpful Report

Posted 8 months ago

Hi there, Thank you for your detailed 5-star review! We’re so pleased to hear that you love our shop. We appreciate you bringing the issue with the tracking links to our attention, and we sincerely apologize for any confusion this may have caused. Your feedback is invaluable, and we’re on it! Thank you for your understanding and support. We look forward to serving you again soon! Best wishes, Kilkenny Design Team!

Posted 8 months ago

“Easy ordering, prompt delivery in time for Christmas. Arrived safely well packaged. Very happy!”

Helpful Report

Posted 8 months ago

Hi Margaret, Thank you for your lovely 5-star review! We're so pleased to hear that the ordering process was easy and that your delivery arrived safely and on time for Christmas. Your happiness means a lot to us! We appreciate your support and look forward to serving you again in the future! Best wishes, Kilkenny Design Team!

Posted 8 months ago

“I love the dress Honestly nothing to complain about Great service Thank you”

Helpful Report

Posted 8 months ago

Hi Anita, Thank you so much for your amazing 5-star review! We're absolutely thrilled to hear that you love your dress and that our service was up to your expectations. Your kind words truly inspire us, and we appreciate your support. We look forward to serving you again in the future! Best wishes, Kilkenny Design Team!

Posted 8 months ago

“I purchased Max Benjamin Reed Diffusers from Kilkenny. My order came complete and promptly. The quality of merchandise is excellent. Highly recommend.”

Helpful Report

Posted 8 months ago

Hi there, Thank you for your fantastic 5-star review! We're so pleased to hear that your order arrived complete and promptly, and that you’re enjoying the excellent quality of our Max Benjamin Reed Diffusers. Your recommendation means a lot to us! We truly appreciate your support and look forward to serving you again in the future! Best wishes, Kilkenny Design Team!

Posted 8 months ago

“Delighted with my purchase, fast delivery.”

Helpful Report

Posted 8 months ago

Hi Allison, Thank you for your amazing 5-star review! We’re thrilled to hear that you’re delighted with your purchase and that the delivery was fast. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations. We appreciate your support and look forward to welcoming you back soon! Best wishes, Kilkenny Design Team!

Posted 8 months ago

“Very happy with purchase”

Helpful Report

Posted 8 months ago

Hi there, Thank you for your fantastic 5-star review! We're absolutely delighted to hear that you're very happy with your purchase. Your satisfaction means everything to us, and we truly appreciate your support. We look forward to welcoming you back soon! Best wishes, Kilkenny Design Team!

Posted 8 months ago

“Loved handbags, MB candle and scented cards smell cats pee.”

Helpful Report

Posted 8 months ago

Hi there, Thank you for sharing your thoughts with us and for your 3-star review! We’re delighted to hear that you loved the handbags and the MB candle. However, we’re truly sorry to hear that the scent of the cards didn’t meet your expectations. We appreciate your feedback, as it helps us improve our product offerings. If there’s anything more we can do to enhance your experience, please let us know. We hope you’ll give us another chance to impress you in the future! Best wishes, Kilkenny Design Team!

Posted 8 months ago

“I purchased both sets of the Orla Kielly wine glasses as a Christmas gift for my mom. I was worried they wouldn’t hold up during shipment, but they were packaged extremely thoughtfully and arrived in perfect condition. My mom loves them! So glad I found these since they make the best gift.”

Helpful Report

Posted 8 months ago

Hi there, Thank you so much for your lovely 5-star review! We're delighted to hear that the Orla Kielly wine glasses arrived in perfect condition and that your mom loves them. We take great care in packaging our products to ensure they reach our customers safely, and your feedback truly means the world to us. Wishing you and your mom many wonderful moments with her new gift! Best wishes, Kilkenny Design Team!

Posted 8 months ago

“Excellent service and oven gloves great quality and design”

Helpful Report

Posted 8 months ago

Hi there, Thank you so much for your wonderful 5-star review! We're thrilled to hear that you’re pleased with both the quality and design of our oven gloves. We take great pride in offering products that not only perform well but also look fantastic in your kitchen. We appreciate your kind words and hope to see you again soon! Best wishes, Kilkenny Design Team!

Posted 8 months ago

“I purchased some items I store and some additional ones online , I can’t see how to return some of the online items so will have to travel to your store . But the items and the store and gifts were all gorgeous”

Helpful Report

Posted 8 months ago

Hi there, Thank you for your kind 4-star review! We're so glad to hear that you found our items and store to be gorgeous. We understand that returning items can be a bit tricky sometimes, and we appreciate your patience in this matter. If you have any questions regarding returns or need assistance, please don’t hesitate to reach out to us. We hope to see you again soon! Best wishes, Kilkenny Design Team!

Posted 8 months ago

“All good experience”

Helpful Report

Posted 8 months ago

Hi Elizabeth, Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a good experience with us. Your satisfaction is our priority, and knowing that you enjoyed your visit means everything to us. We look forward to welcoming you back soon! Best wishes, Kilkenny Design Team!

Posted 8 months ago

“Excellent service and value.”

Helpful Report

Posted 8 months ago

Hi there, Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you had an excellent experience with our service and found great value in what we offer. Your feedback is incredibly important to us, and it motivates our team to continue providing the best for our customers. We look forward to welcoming you back soon! Best wishes, Kilkenny Design Team!

Posted 8 months ago

“Very well packaged items and all my purchases are in perfect condition.”

Helpful Report

Posted 8 months ago

Hi Rimante, Thank you for your fantastic 5-star review! We’re thrilled to hear that your items arrived in perfect condition and that you appreciated the careful packaging. It’s always our aim to ensure our products arrive safely, and your feedback truly makes our efforts worthwhile. We look forward to serving you again in the future! Best wishes, Kilkenny Design Team!

Posted 8 months ago

“Think the store has got a bit tired, need to update your products!”

Helpful Report

Posted 8 months ago

Hi there, Thank you for your feedback and your 3-star review! We appreciate your honesty and understand that you feel the store could use some fresh updates. We're always looking for ways to enhance our product range and create a more exciting shopping experience. Your input is vital to us as we aim to improve, so we’ll certainly take your thoughts into consideration. We hope you’ll give us another chance to impress you in the future! Best wishes, Kilkenny Design Team!

Posted 8 months ago

“Cheap rubbish”

Helpful Report

Posted 8 months ago

Hi Shaun, Thank you for your feedback. We’re sorry to hear that you felt the product you received didn’t meet your expectations. Your satisfaction is important to us, and we’re always aiming to improve the quality of our items. We would love the opportunity to address your concerns directly, so please feel free to reach out to us at info@kilkennygroup.com. We value your input and appreciate you bringing this to our attention. Kind regards, Kilkenny Design Team

Posted 8 months ago

“Great persistence in getting a gift delivered to Italy. Faultless service”

Helpful Report

Posted 8 months ago

Hi there, Thank you so much for your wonderful 5-star review! We're delighted to hear that our team was able to assist you in getting your gift delivered to Italy. Ensuring a seamless experience for our customers is what we strive for, and your feedback truly means a lot to us. We hope to have the pleasure of serving you again in the future! Best wishes, Kilkenny Design Team!

Posted 8 months ago

“The online store is great and has a lot of really nice caps.”

Helpful Report

Posted 8 months ago

Hi there, Thank you for your amazing 5-star review! We're so glad you love our online store and the selection of caps we offer. Creating a great shopping experience for our customers is incredibly important to us, and your kind words really brighten our day. We can't wait to see you back for more shopping soon! Best wishes, Kilkenny Design Team!

Posted 8 months ago

“Outstanding service. My order was delivered within a few days despite ordering the week before Christmas. I ordered a gift from overseas to be delivered in Ireland. Very stress free shopping.”

Helpful Report

Posted 8 months ago

Hi there, Thank you for your fantastic 5-star review! We’re thrilled to hear that your order arrived swiftly, especially during the busy holiday season. Making your shopping experience as stress-free as possible is our top priority, and it’s wonderful to know we achieved that for you. We look forward to serving you again in the future! Best wishes, Kilkenny Design Team!

Posted 8 months ago

“Items wrapped securely to avoid any damage....beautiful pictures ..”

Helpful Report

Posted 8 months ago

Hi there, Thank you so much for your lovely 5-star review! We’re delighted to hear that your items were securely wrapped and that you enjoyed the beautiful pictures. Ensuring that our customers receive their orders safely and beautifully is something we take great pride in. We truly appreciate your kind feedback and hope to see you back for more soon! Best wishes, Kilkenny Design Team!

Posted 8 months ago

“Excellent choice of products for Christmas presents! All arrived in great time. The only negative from the whole shopping experience was that a Hand Cream was missing from the ' Because You're Amazing' handmade soap box set. All other items were 100 % and went down a treat with the recipients.”

Helpful Report

Posted 8 months ago

Hi there, Thank you for your thoughtful 4-star review! We’re so pleased that you found excellent products for your Christmas gifts and that they arrived promptly. However, we’re sorry to hear about the missing hand cream from your soap box set. Your feedback is valuable to us as we strive to improve our services. We hope the other items were loved by the recipients, and we appreciate your understanding. Looking forward to welcoming you back for more shopping! Best wishes, Kilkenny Design Team!

Posted 8 months ago

Kilkenny Design is rated 4.5 based on 3,364 reviews