Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.43

4.4 Rating 2,162 Reviews

84 %

of reviewers recommend Kilkenny Design

4.4

Based on 2,162 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything in the shop is lovely in quality. I was just in Ireland on holiday. However, the prices were raised too high for United States customers even with any form of discount and free shipping.”

Helpful Report

Posted 1 year ago

Hi Nadine, We here at Kilkenny pride ourselves on the quality Irish designed products and we are delighted to hear you appreciated them. I am sorry to hear that the price range was not fitting to you this time around, we do look forward to welcoming you back in the future. Kindest regards, Cian Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

“Excellent service and great products.”

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Posted 1 year ago

“I love the choice of goods available and they always have genuine sales. Service is always very good.”

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Posted 1 year ago

Hi Annette Thank you for taking the time to leave this lovely review. It's great to hear back from our customers that they are happy with our extensive range of products and the offers we have on them. Keep an eye out in the near future as I'm sure there will be more offers on our range for you to choose from, it is also fantastic to hear our team here at Kilkenny left you feeling satisfied with the service that you received from them. Cian @ Kilkenny Customer Service

Posted 1 year ago

“Good quality products, very easy to order from and fast delivery”

Helpful Report

Posted 1 year ago

Hi Claire, Thank you for this lovely review. We here at Kilkenny are always happy to hear about our customers being happy with the quality of our products and the service they receive either ordering online or in one of our stores. Thank you for your custom, we look forward to welcoming you back. Cian @ Kilkenny Customer Service

Posted 1 year ago

“Recently bought 3 items in the sale in Stillorgan. Two items were fine and good value but unfortunately the mens grooming set reduced from €27 to €3 did not work and pieces did not fit together. I had bought as extra present for husband so we just kept some of the usable pieces. Disappointing. Hasn’t happened before.”

Helpful Report

Posted 1 year ago

Hi Margaret, Thank you for your review I have sent you a message to help resolve this for you. Conor @ Kilkenny Customer Service.

Posted 1 year ago

“Always get great satisfaction from Kilkenny shop or online when I order online I get my order within a few days”

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Posted 1 year ago

Hi Carmel, Thank you for your review. We are delighted to hear about your experience. Regards Conor @ Kilkenny Customer Service

Posted 1 year ago

“Very bright and easy to move around. Good variety of items to check out”

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Posted 1 year ago

Hi Clodagh Thank you for your review we are delighted to hear this. Conor @Kilkenny Customer Service.

Posted 1 year ago

“I liked the speed with which they respond and send the goods.”

Helpful Report

Posted 1 year ago

Dear Reginald, Thank you for your 4-star rating of Kilkenny Design! We highly appreciate your feedback and are delighted to hear that you had a positive experience with us. We are particularly pleased to read that you liked the speed with which we respond and send out the goods. At Kilkenny Design, customer satisfaction is our top priority, and we strive to provide efficient and prompt service. Your satisfaction is truly rewarding for our team, and we are grateful for your acknowledgment of our efforts. Thank you again for taking the time to review our store. We look forward to serving you with the same level of satisfaction in any future interactions. Best regards, The Kilkenny Design Team

Posted 2 months ago

“i recently placed an order with the kilkenny shop, it was delivered on time and very well packaged. i had to return my order as it didn't fit and the process was very straight forward and my refund was also sent to me in a very timely manner.”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to rate Kilkenny Design with a 4-star rating! We truly appreciate it. We are thrilled to hear that you recently placed an order with us and that it was delivered on time and well-packaged. Customer satisfaction is our top priority, and we make every effort to ensure a seamless shopping experience for our valued customers. We understand that sometimes items may not fit perfectly, but we are glad to know that our return process was straightforward for you. It's important to us that you feel supported and taken care of, even in such cases. We also pride ourselves on prompt refunds, so we are pleased to hear that your refund was sent to you in a timely manner. Your loyalty means the world to us, and we cannot thank you enough for choosing to shop with Kilkenny Design. We greatly value your continued support, and we are committed to providing you with excellent service and high-quality products in the future. Should you have any further questions or need any assistance, please do not hesitate to reach out. We are always here to help. Thank you once again for your positive feedback and for being such a wonderful customer! Best regards, Kilkenny Design Team

Posted 2 months ago

“Very Happy overall with this company. Good backup service. Very pleasant staff”

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Posted 1 year ago

Dear Eileen, Thank you so much for your kind and positive review of Kilkenny Design! We truly appreciate your 4-star rating and are thrilled to hear that you are very happy overall with our company. It warms our hearts to know that our backup service has been helpful to you, and we are delighted that our staff has been able to provide you with a pleasant experience. Your loyalty as a customer means the world to us, and we are truly grateful for your continued support. If there is anything else we can assist you with, please do not hesitate to let us know. We look forward to serving you again in the future! Warm regards, Kilkenny Design Team

Posted 2 months ago

Kilkenny Design is rated 4.4 based on 2,162 reviews