Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.50

4.5 Rating 3,271 Reviews

87 %

of reviewers recommend Kilkenny Design

4.5

Based on 3,271 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ease of purchase online was good, packaging of delivery was also great but unfortunately I ordered wine glasses which were damaged and had clearly been previously purchased and returned. Return experience in store was also positive but had to be 2 stars overall for sending out damaged items that hadn’t been checked on their previous return.”

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Posted 1 year ago

“Excellent service and excellent quality”

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Posted 1 year ago

Hi Jayne, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming you back in the future. Kindest regards, Sorcha Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

“Communicated very well when there was a shipping issue with one of my orders. Loved all my items!”

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Posted 1 year ago

Hi Jennifer, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order and delighted we could help resolve the shipping issue. We would like to send out our thanks for your valued custom and we look forward to welcoming you back in the future. Kindest regards, Sorcha Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

“Ordered a dress which was too large so had it returned. My parcel was returned after 2 months since it was refused by customs so I contacted customer care for guidance. it's been a week and I haven't heard back. terrible after sales service”

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Posted 1 year ago

“Was just confused with the total price plus shipping in euros. Looked like $30 more when total price was payed.”

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Posted 1 year ago

“Prompt efficient service. Goods always packaged really well”

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Posted 1 year ago

Hi there, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming you back in the future. Kindest regards, Sorcha Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

“Beautiful store with a large selection of items. Great prices & super quick shipping.”

Helpful Report

Posted 1 year ago

Hi Heather, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order and our store. We would like to send out our thanks for your valued custom and we look forward to welcoming you back in the future. Kindest regards, Sorcha Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

“Pleased to shop here again. I did it personally when I was in Ireland.”

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Posted 1 year ago

Hi Jenice, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your experience. We would like to send out our thanks for your valued custom and we look forward to welcoming you back in the future. Kindest regards, Sorcha Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

“Shop was great but I bought online because of free shipping. The shop gave me an idea of what I wanted. Cheaper to buy at shop unless you buy over $200.00.”

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Posted 1 year ago

Hi Geoffrey, Thank you for taking the time to leave this review. We are thrilled to hear that you found both our in-store on online service so good. Thank you for your custom, we look forward to welcoming out back in the future. Kindest regards, Sorcha Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

“Really nice products and they came relatively quickly considering the distance between Ireland and Australia. Will definitely buy from them again.”

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Posted 1 year ago

Hi Chryss, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming you back in the future. Kindest regards, Sorcha Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

“Very happy with my purchase and delivery was very quick .”

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Posted 1 year ago

Hi Noreen, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming you back in the future. Kindest regards, Sorcha Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

“Love your bags and jewellery....Great for buying gifts...”

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Posted 1 year ago

Hi Anne, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with our selection of gifts. We would like to send out our thanks for your valued custom and we look forward to welcoming you back in the future. Kindest regards, Sorcha Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

“Good quality and prompt delivery.”

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Posted 1 year ago

“The jewelry I ordered arrived tarnished. It looked like someone left a fingerprint on the pendant and then because the pendant was sterling silver, it tanished. It looked awful when I opened the box. Someone should really check your quality control procedures. The necklace was expensive and I now want to return it as I don't feel it will hold up to frequent wear.”

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Posted 1 year ago

“Great online service.”

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Posted 1 year ago

Hi there, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with our online service. We would like to send out our thanks for your valued custom and we look forward to welcoming you back in the future. Kindest regards, Sorcha Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

“Excellent service from order to delivery”

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Posted 1 year ago

Hi Pauline, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming you back in the future. Kindest regards, Sorcha Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

“Excellent service, my parcel was delivered right to my address. Great quality, overall very pleased”

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Posted 1 year ago

Hi Gillian, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming you back in the future. Kindest regards, Sorcha Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

“The size of the cups received are smaller than what was shown on the website Please provide return authorization Sincerely James Niswonger”

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Posted 1 year ago

“Beautiful glassware! Looking forward to setting our Thanksgiving table this year”

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Posted 1 year ago

Hi Kathy, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your glassware, we hope you all enjoy Thanksgiving with your new pieces. We would like to send out our thanks for your valued custom and we look forward to welcoming you back in the future. Kindest regards, Sorcha Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

“I recently purchased an Orla Kiely bag through this website. It was very easy to order and I was able to avail of the current discounts. The bag arrived safely and within 2 days of my order. I am very pleased with all my purchases from the online Kilkenny Design shop. There is a great selection of Irish-based gifts and products. I highly recommend shopping with Kilkenny Design and look forward to my next visit to them.”

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Posted 1 year ago

Hi Veronica, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your new bag, we love that we can help people buy Irish gifts. We would like to send out our thanks for your valued custom and we look forward to welcoming you back in the future. Kindest regards, Sorcha Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

Kilkenny Design is rated 4.5 based on 3,271 reviews