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Kilkenny Design Reviews

4.5 Rating 3,270 Reviews
87 %
of reviewers recommend Kilkenny Design
4.5
Based on 3,270 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Kilkenny Design Reviews
Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

Write Your review

Anonymous
Anonymous  // 01/01/2019
Very easy to order from
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Posted 1 year ago
Excellent quality and efficient delivery
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Posted 1 year ago
Excellent service
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Posted 1 year ago
Like it 👍
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Posted 1 year ago
Vase was beautiful and well worth the money
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Posted 1 year ago
Delivery took 8 working days. Ordered on a Thursday evening, arrived on Tuesday of the next week. No option of tracking until delivery company emailed me. The present was intended for a colleague who was leaving and they had their final day with no gift. 12days in total to get a parcel from a warehouse to Wicklow.
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Posted 1 year ago
Absolutely thrilled with my purchases from you which arrived very promptly and in plenty of times.,
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Posted 1 year ago
Excellent and efficient, well packaged and swift delivery
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Posted 1 year ago
Very slow and hard to get help in customer service
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Posted 1 year ago
Excellent products and customer service.
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Posted 1 year ago
Ordered a number of items. Even at sale price still peicey for the quality of some of the items. Description of one item was glass vintage christmas baubles... they are not glass. I did email Kilkenny over 2 weeks ago but had no response.
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Posted 1 year ago
Very pleased with the product , just as advertised
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Posted 1 year ago
Unique products at reasonable prices. Packages arrived timely and without any damage. This is my second year ordering for Christmas and I intend to return again next year.
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Posted 1 year ago
I had a really bad experience! Ordered a candle for Christmas Nov 28th, received it on Dec17th! Contacted customer service and I was advised to contact the couriers myself! Appalling service! I won’t be purchasing from The Kilkenny Shop again!
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Posted 1 year ago
Good Experience
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Posted 1 year ago
Items I purchased were gifts for Christmas and they arrived in a timely manner, was easy to navigate the site for ordering and I was very pleased with them. The sale price reductions were amazing too. The only thing I could fault was the size of the packaging box it was way way bigger than it needed to be and the bubble wrap was excessive so this could be improved on.
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Posted 1 year ago
This was my first time buying from Kilkenny shop and I will definitely be shopping with them again. Item was packaged well and good delivery times. There was a small delay on the package which was out of their hands but they still emailed me to apologise and keep me updated. Great service.
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Posted 1 year ago
Amazing present for a friends retirement
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Posted 1 year ago
Love my purchase and delivery was very quick
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Posted 1 year ago
Easy to find what I wanted on website. Quick shipping and received before Christmas. Thank you. Ed Carlson USA
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Posted 1 year ago
Kilkenny Design is rated 4.5 based on 3,270 reviews