Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.50

4.5 Rating 3,270 Reviews

87 %

of reviewers recommend Kilkenny Design

4.5

Based on 3,270 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

Write Your review

Tell us how Kilkenny Design made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time ordering from usa, the process was easy and shipping on time for Christmas”

Helpful Report

Posted 1 year ago

“Good quality and excellent service”

Helpful Report

Posted 1 year ago

“Great shop, great items.”

Helpful Report

Posted 1 year ago

“I ordered champagne glasses for Christmas and they are exquisite! They arrived wrapped up carefully and safely. I love them and will order again in the future!”

Helpful Report

Posted 1 year ago

“I love your Christmas items! They made a great addition to my kitchen Christmas decorations. Thank you for all your hard work!”

Helpful Report

Posted 1 year ago

“Great service.”

Helpful Report

Posted 1 year ago

“The jackets I ordered are in good shape and I like it very much. But the convenience of shopping for international customers is not that great on this website. For starter, when I found out the size of the jacket I ordered didn't suit me Kilkenny didn't offer me a free exchange. I had to cancel and find a shipper on my own to send it back. This is very expensive and painful coz international package shipping cost for individuals is very high as compare to commercial organization. Kilekenny should either offer free exchange or at least provide return shipping at discounted price that commercial organizations can get.”

Helpful Report

Posted 1 year ago

Hi Arun, I am so sorry to hear you are unhappy with our returns process. Im afraid we do not offer free exchanges for items that you are looking to return, we do not offer free international returns and this is detailed on our website in the returns section. If there is anything we can help you with, don't hesitate to contact us at info@kilkennygroup.com Thank you, Laura

Posted 1 year ago

“I especially love the new Lennon Courtney homeware and accessories. And the robins with the cable knit scarves were a top gift hit. Brilliant online service nationwide.”

Helpful Report

Posted 1 year ago

“Twice In succession I was sent the incorrect item. As the courier did not turn up to collect the first incorrect item I had to make 2 15km round trips to return items to my nearest branch.”

Helpful Report

Posted 1 year ago

Hi Angela, Please accept my sincere apologies for the mix up of your order. If you would like to email into info@kilkennygroup0.com with your order number I can check to see if we have the item you were looking to receive in stock. Thank you, Laura

Posted 1 year ago

“Nice products, fast delivery”

Helpful Report

Posted 1 year ago

“Product was complete and on time. Communication was good.”

Helpful Report

Posted 1 year ago

“I ordered a Christmas gift onlin and it was delivered within 48 hours. Fantastic service.”

Helpful Report

Posted 1 year ago

“Always a pleasure to deal with this company, I had a problem with my delivery and it was resolved super fast , no hesitation in recommending the Kilkenny shop love it. 100% recommended ⭐️⭐️⭐️⭐️⭐️”

Helpful Report

Posted 1 year ago

“Ordered from the US and was extremely pleased with the shipping, updates and, of course, my order. Many thanks!”

Helpful Report

Posted 1 year ago

“All products I bought at a variety of Kilkenny shops were of great quality and value I bought clothes which were an accurate sizes, I bought bags which were super and I got gifts and gift set. The variety of products was amazing. I love shopping in Kilkenny shops and they have a great online service too. Never an issue with any purchases”

Helpful Report

Posted 1 year ago

“I never received my shipment”

Helpful Report

Posted 1 year ago

“Amazing products and prices. Took extra care with the products I ordered for shipment to the US, thank goodness because the box got a little neat up.”

Helpful Report

Posted 1 year ago

“Very happy with the service”

Helpful Report

Posted 1 year ago

“Very happy with the buying experience.”

Helpful Report

Posted 1 year ago

“Good prices. Quick delivery.”

Helpful Report

Posted 1 year ago

Kilkenny Design is rated 4.5 based on 3,270 reviews