Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.48

4.5 Rating 3,564 Reviews

86 %

of reviewers recommend Kilkenny Design

4.5

Based on 3,564 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good online service, would buy from them again.”

Helpful Report

Posted 1 year ago

Thank you so much, Marguerite, for giving Kilkenny Design a 5-star rating! We truly appreciate your support and are thrilled to hear that you had a great experience with our online service. We're glad to know that you would choose to buy from us again. Your satisfaction is our utmost priority, and we can't wait to serve you in the future. Thank you once again for your kind words and for choosing Kilkenny Design!

Posted 1 year ago

“A pleasure to buy from the Kilkenny shop. Items arrived quickly and were very well packaged. Glass and Belleek, and no breakages! Definately recommend.”

Helpful Report

Posted 1 year ago

Dear Heather, Thank you so much for giving Kilkenny Design a 5-star rating! We are thrilled to hear that you had a wonderful experience shopping with us. It is always a pleasure to serve valued customers like you. We are delighted to know that your items arrived promptly and in excellent condition. Our team takes great care in packaging fragile items like Glass and Belleek to ensure they reach you without any breakages. Your recommendation means the world to us! If there is anything else we can assist you with in the future, please do not hesitate to reach out. Once again, thank you for choosing Kilkenny Design. Best regards, Kilkenny Design Team

Posted 1 year ago

“Very knowledgeable and helpful staff and good range of products.”

Helpful Report

Posted 1 year ago

Dear David, Thank you so much for your outstanding 5-star rating of Kilkenny Design! We truly appreciate your support and are thrilled to hear about your positive experience. Our team is delighted to be of assistance to you with our knowledge and helpfulness throughout your visit. We take pride in offering a wide range of quality products to meet our customers' needs. We hope to have the pleasure of welcoming you back soon for another fantastic shopping experience. Warm regards, Kilkenny Design Team.

Posted 1 year ago

“I found the items that I was looking for at the best price compared to all other online shops. They also offer free shipping to the United States, and ship promptly. Tracking is available from Dublin all the way to my house and Items are delivered well packed and arrive in good condition.”

Helpful Report

Posted 1 year ago

,Thank you so much for your delightful 5-star rating of Kilkenny Design! We appreciate you taking the time to share your positive experience with us. We're thrilled to hear that you found the items you were looking for at the best price on our online store. We always strive to offer competitive prices and high-quality products to our valued customers like you. It's wonderful to know that our free shipping to the United States, along with our prompt shipping service, has met your expectations. We understand the importance of a seamless delivery experience, and we're glad we were able to provide you with tracking from Dublin all the way to your house. Ensuring your items arrive well packed and in good condition is our priority. Thank you once again for choosing Kilkenny Design, and we look forward to serving you in the future. Best regards, Kilkenny Design Team

Posted 1 year ago

“Had an issue with a recent order and it was resolved quickly to my satisfaction. Very good customer service.”

Helpful Report

Posted 1 year ago

Dear Katherine, Thank you so much for giving Kilkenny Design a glowing 5-star rating! We truly appreciate your support and feedback. It's fantastic to hear that you had such a positive experience with our customer service team when you encountered an issue with your recent order. Resolving the matter quickly and to your satisfaction is always our top priority. We pride ourselves on providing excellent customer service and it's wonderful to see that our efforts have paid off. We look forward to serving you again in the future. Warm regards, Kilkenny Design Team

Posted 1 year ago

“Good selection of Irish products.”

Helpful Report

Posted 1 year ago

Dear Maureen, Thank you for taking the time to give us a 4-star rating for your recent experience at Kilkenny Design. We truly appreciate your support and feedback! We are thrilled to hear that you found our selection of Irish products to be good. At Kilkenny Design, we strive to offer a diverse range of authentic Irish products that showcase our rich cultural heritage. Your kind words reinforce our commitment to providing quality items that celebrate the beauty and craftsmanship of Ireland. Once again, thank you for your wonderful review. It means a lot to us! We hope to welcome you back to Kilkenny Design soon for more delightful shopping experiences. Best regards, Kilkenny Design Team.

Posted 1 year ago

“Good service online and good product quality.”

Helpful Report

Posted 1 year ago

Dear Helen, Thank you so much for your incredible 5-star rating of Kilkenny Design! We appreciate your kind words and are thrilled to hear that our online service and product quality met your expectations. Your satisfaction is our top priority, and we look forward to continuing to serve you with the same level of excellence in the future. Once again, thank you for choosing Kilkenny Design, and we truly appreciate your support! Best regards, Kilkenny Design Team.

Posted 1 year ago

“I love the items in your collection. Great sales and customer service.”

Helpful Report

Posted 1 year ago

Dear Sarah, Thank you so much for your outstanding 5-star rating of Kilkenny Design! We truly appreciate your support and feedback. It brings us immense joy to hear that you love the items in our collection. Our team works hard to curate a range of products that are both unique and of high quality. We are thrilled that you have had a positive experience with our sales and customer service. We strive to provide the best possible assistance to our valued customers, and your kind words encourage us to continue our efforts. Moreover, we want to express our gratitude for your loyalty as a customer. Your continued support means the world to us, and we cannot thank you enough for choosing Kilkenny Design. Once again, thank you for your wonderful review and for being an amazing customer. We look forward to serving you again soon! Warm regards, Kilkenny Design Team.

Posted 1 year ago

“I like to shop in real shops where possible so I often visit and shop in Nassau St shop but when I just can’t get in to Town it’s great to be able to trust Kilkenny Design online. I have never had a problem with online shopping with them, on the contrary I’ve always been very satisfied with everything --- nothing is ever broken or damaged, and goods are usually wrapped in paper rather than in bubble wrap, even the packing tape is as environmentally friendly as possible. I adore the Newbridge Brigid crosses I bought most recently, and I also loved the Christmas decorations I bought before them. I also love that my parcels were delivered by An Post and not by courier.”

Helpful Report

Posted 1 year ago

Dear Liz, Thank you so much for your wonderful 5-star rating of Kilkenny Design! We truly appreciate your loyalty as our valued customer. We are thrilled to hear that you enjoy shopping at our Nassau St shop and that you trust our online platform when you are unable to visit in person. We take pride in delivering a seamless online shopping experience that exceeds your expectations. It warms our hearts to know that you have always been satisfied with your purchases from us. We make it a priority to ensure that every item is carefully wrapped in paper and shipped with the most environmentally friendly packing materials available. We are delighted that our Newbridge Brigid crosses and Christmas decorations have brought joy to your life. Moreover, we are happy that your parcels were delivered by An Post, as we believe in supporting local services and businesses. Once again, thank you for being a loyal customer. We look forward to serving you again in the future. Best regards, The Kilkenny Design Team

Posted 1 year ago

“Was waiting’s ages for the delivery mayb 3 weeks or more. Taught it wasent going to arrive”

Helpful Report

Posted 1 year ago

“Nice glassware- decent price and delivery”

Helpful Report

Posted 1 year ago

Thank you so much, Subhajit, for your 4-star rating of Kilkenny Design! We truly appreciate your feedback and are thrilled to hear that you enjoyed your experience with us. Nice glassware, decent price, and prompt delivery are a few of the things we strive to provide to our valued customers. We are glad that we were able to meet your expectations. Thank you once again, and we look forward to serving you in the future at Kilkenny Design!

Posted 1 year ago

“Orders are sent out in a timely manner, Everything carefully packed and survived the journey to the Netherlands!”

Helpful Report

Posted 1 year ago

Dear Mary, Thank you so much for your amazing 5-star rating of Kilkenny Design! We truly appreciate your kind words and support. Orders like yours make our day! Orders are sent out in a timely manner, ensuring that you receive your items promptly. Additionally, we take great care in packing every order to ensure that everything arrives safely, even on journeys as far as the Netherlands! We are thrilled that you had a positive experience with us, and we look forward to serving you again in the future. Warmest regards, Kilkenny Design Team.

Posted 1 year ago

“My order came very quickly n plenty of notice n I'm happy with the product n price.”

Helpful Report

Posted 1 year ago

Dear Ann, Thank you so much for your wonderful 5-star rating of Kilkenny Design! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We're delighted that your order arrived quickly and that you were given plenty of notice. Our team works hard to ensure timely delivery while keeping our customers informed. It's fantastic to know that you're happy with both the product and the price – we always strive to offer the best quality at competitive prices. Thank you once again for choosing Kilkenny Design. We hope to have the pleasure of serving you again in the future! Best regards, Kilkenny Design Team.

Posted 1 year ago

“Very smooth transaction with a website that is quite easy to navigate. Efficient delivery and would have no reason to not deal with them again”

Helpful Report

Posted 1 year ago

Dear Séamus, Thank you so much for taking the time to leave us a 5-star rating for your experience with Kilkenny Design. We greatly appreciate your feedback and are thrilled to hear that you had a very smooth transaction. We strive to provide a seamless shopping experience with an easy-to-navigate website, and we're glad this was reflected in your purchase. Efficient delivery is something we take pride in, and we're delighted to hear that your order arrived promptly. We thank you for your kind words and are delighted to know that you would have no reason not to deal with us again. Once again, thank you for choosing Kilkenny Design. We look forward to serving you and providing you with more delightful shopping experiences in the future! Best regards, The Kilkenny Design Team

Posted 1 year ago

“Very prompt”

Helpful Report

Posted 1 year ago

Dear Catherine, Thank you so much for your wonderful 5-star rating of Kilkenny Design! We greatly appreciate your kind words and support. Very prompt customer service is something we pride ourselves on, and we are thrilled to hear that you had such a positive experience! Once again, thank you for your rating and for choosing Kilkenny Design. We can't wait to serve you again soon. Best regards, Kilkenny Design Team.

Posted 1 year ago

“Quick delivery & great Orla Kiely products.”

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Posted 1 year ago

“Excellent service as always quality products”

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Posted 1 year ago

“Last item I ordered incorrect sweater arrived , correct brand incorrect Colour . ???”

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Posted 1 year ago

“Great products. Delivery on time and fantastic customer service”

Helpful Report

Posted 1 year ago

“Hi..can i suggest that for online sales u send sme bags with the products. I buy as presents and would be nice if there was an option to include the kilkenny design carrier bags. Thank you”

Helpful Report

Posted 1 year ago

Kilkenny Design is rated 4.5 based on 3,564 reviews