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Kilkenny Design Reviews

4.5 Rating 4,125 Reviews
87 %
of reviewers recommend Kilkenny Design
4.5
Based on 4,125 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Kilkenny Design Reviews
Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

Write Your review

Anonymous
Anonymous  // 01/01/2019
“Items arrived well packaged and on time, I recommend this seller”
Helpful Report
Posted 2 years ago
Thank you, Bernie, for your outstanding 5-star rating of Kilkenny Design! We really appreciate your feedback and are thrilled to hear about your positive experience. Moreover, we're delighted to know that your items arrived well packaged and on time. Your recommendation means a lot to us. We look forward to serving you again in the future! Kilkenny Design Team!!
Posted 2 years ago
“Love the products - especially the Irish-made ones.”
Helpful Report
Posted 2 years ago
Dear Kathleen, Thank you so much for taking the time to leave us a 5-star rating! We truly appreciate your kind words and continuous support as a loyal customer of Kilkenny Design. Your feedback is invaluable to us. We're delighted to hear that you love our products. Once again, thank you for your amazing review and for choosing Kilkenny Design. We look forward to serving you again in the future! Kilkenny Design Team!!
Posted 2 years ago
“Great shop, nice items. prompr service for delivery!”
Helpful Report
Posted 2 years ago
Dear Nancy, Thank you so much for taking the time to give us a 5-star rating for your experience at Kilkenny Design. We are delighted to hear that you found our shop great and our items nice. We appreciate your loyalty as a customer and we are grateful for your continued support. If there is anything else we can assist you with, please don't hesitate to reach out to us. Thank you again and we look forward to serving you in the future! Kilkenny Design Team!!
Posted 2 years ago
“Excellent product & excellent delivery”
Helpful Report
Posted 2 years ago
Dear Deirdre, Thank you so much for taking the time to rate Kilkenny Design with 5 stars! We greatly appreciate your support and feedback. We are thrilled to hear that you found our products to be excellent, and our delivery service to be excellent as well. Once again, thank you for your kind words and positive rating. We look forward to serving you again in the future! Kilkenny Design Team!!
Posted 2 years ago
“Ordering on website was very easy . Paying was very easy and delivery was very timely . Excellent service .”
Helpful Report
Posted 2 years ago
Thank you so much for your fantastic 5-star rating of Kilkenny Design! We truly appreciate your kind words and acknowledgment of our excellent service. We're thrilled to hear that your ordering experience on our website was very easy, paying for your purchase was a breeze, and that our delivery was timely. Your satisfaction means the world to us, and we strive to make every aspect of your shopping experience as seamless as possible. We look forward to serving you again soon! Kilkenny Design Team!!!
Posted 2 years ago
“Great assortment of Irish products.”
Helpful Report
Posted 2 years ago
Hi Mary, Thank you so much for your glowing 5-star rating of Kilkenny Design! We truly appreciate your kind words and support. Once again, thank you for choosing Kilkenny Design. We look forward to serving you again soon. Warm regards, Kilkenny DesignTeam
Posted 2 years ago
“My problem with this order was not the products themselves but the shipping box packaging. The candles (in their own boxes) were wrapped in bubble wrap and they were fine. However, the shipping box was twice the depth of the amount of candles and there was no packing (paper, shredded paper, bubble wrap) to fill up the empty space. As a result, since the package was going internationally to Los Angeles and the box was half empty, it was smashed and sagging in from the weight of other packages in the shipping process. Some of the tape was opening up on the top, so it was a wonder that the actual candles weren't lost or falling out. Next time, fill the whole box up with something to keep it from caving in. I have never received a box where it wasn't filled up.”
Helpful Report
Posted 2 years ago
Hi Catherine, Thank you so much for taking the time to provide us with your feedback on your experience with Kilkenny Design. We sincerely apologize for the inconvenience caused by the shipping box packaging. We understand your concern about the package being half empty and not properly packed, jeopardizing the condition of the candles. Rest assured, we will review our packaging procedures and make necessary improvements to avoid any mishaps during shipping. Once again, we genuinely appreciate your feedback and apologize for any inconvenience caused. Best regards, Kilkenny Design Team
Posted 2 years ago
“Very happy with my purchases, quality outstanding! I just wish Duties and Taxes shipped to Canada wasn't so high as it gets pretty pricey!”
Helpful Report
Posted 2 years ago
Dear TREEN, Thank you so much for your fantastic 5-star rating of Kilkenny Design! We truly appreciate your support and are delighted to hear that you are very happy with your purchases. We apologize for any inconvenience caused by the high Duties and Taxes when shipping to Canada. We understand that it can make the overall cost quite pricey, and we will certainly take your feedback into consideration in order to improve our services. Once again, thank you for your kind review. We look forward to serving you again in the future! Kilkenny Design Team!!
Posted 2 years ago
“Great service great customer service”
Helpful Report
Posted 2 years ago
Dear Mary, Thank you so much for your glowing 5-star rating of Kilkenny Design! We greatly appreciate your kind words and are thrilled that you had such a positive experience with us. Great service, great customer service - your feedback means the world to us! Thank you once again for choosing Kilkenny Design and for your wonderful review. Kilkenny Design Team!!
Posted 2 years ago
“Excellent service - my order arrived quickly”
Helpful Report
Posted 2 years ago
Dear Rebecca, Thank you so much for awarding us with a sparkling five-star rating for your experience at Kilkenny Design! We are thrilled to hear that your order arrived quickly and met your expectations. Your loyalty as a customer means the world to us, and we appreciate your continuous support. Should you need any further assistance or have any more orders in mind, please do not hesitate to reach out to us. Thank you once again for choosing Kilkenny Design and being a valued customer. We look forward to serving you again soon! Kilkenny Design Team!!
Posted 2 years ago
“I was buying a gift for a wedding gift and I met a very helpful lady in the Nutgrove shop, she was the manager there, Emily , she couldn’t have been more helpful”
Helpful Report
Posted 2 years ago
Dear Ciara, Thank you so much for taking the time to give us a 5-star rating for your recent visit to Kilkenny Design. We truly appreciate your support and are thrilled to hear about your positive experience. We are glad to hear that Emily, the manager at our Nutgrove shop, provided you with excellent assistance during your search for a wedding gift. Please feel free to reach out to us if you have any further inquiries or if there's anything else we can assist you with. We look forward to welcoming you back to Kilkenny Design in the future. Kilkenny Design Team!!
Posted 2 years ago
“Very good shop”
Helpful Report
Posted 2 years ago
Dear Eman, Thank you so much for your generous 5-star rating of Kilkenny Design! We greatly appreciate your kind words and are thrilled to hear that you had such a positive experience at our shop. We look forward to serving you again in the future and providing you with more exceptional experiences at Kilkenny Design. Kilkenny Design Team!!
Posted 2 years ago
“Everything I get from Kilkenny Design 1st class!”
Helpful Report
Posted 2 years ago
Dear Maria, Thank you so much for taking the time to leave us a 5-star rating! We truly appreciate your support and loyalty to Kilkenny Design. Everything I get from Kilkenny Design is always top-notch and of the highest quality. Your kind words encourage us to continue delivering exceptional products and service. Thank you again for being such a loyal customer. We look forward to serving you again soon! Kilkenny Design Team!!!
Posted 2 years ago
“Always happy with my purchase”
Helpful Report
Posted 2 years ago
Dear Thomas, Thank you for awarding Kilkenny Design a 5-star rating! We greatly appreciate your kind words and support. We are thrilled to hear that you are always happy with your purchases from us. At Kilkenny Design, customer satisfaction is our top priority, and it brings us immense joy to know that we have been successful in meeting your expectations. Once again, thank you for your glowing review and for choosing Kilkenny Design. We look forward to serving you again in the future. Kilkenny Design Team!!
Posted 2 years ago
“ordered beautiful wine decanter and arrived very quickly and very well packaged”
Helpful Report
Posted 2 years ago
Hi Yvonne, Thank you so much for your wonderful 5-star rating of Kilkenny Design. We truly appreciate your support and are thrilled to hear that you had such a positive experience with us. We're thrilled that your parcel arrived promptly and was well packaged. We take great care in ensuring that our products reach our customers in perfect condition. Once again, thank you for your kind words and for choosing Kilkenny Design. We look forward to serving you again in the future. Kind regards, Kilkenny Design Team
Posted 2 years ago
“Excellent shop to deal with”
Helpful Report
Posted 2 years ago
Hi Eileen, Thank you so much for your glowing 5-star rating of Kilkenny Design! Customer satisfaction is our top priority, and we are thrilled that we were able to exceed your expectations. Thank you again, and we look forward to serving you soon! Kind regards, Kilkenny Design Team
Posted 2 years ago
“Beautiful textures & designs. Great customer service, including overseas purchases & international delivery that is fast & hassle free.”
Helpful Report
Posted 2 years ago
Hi Gabrielle, Thank you for your fantastic 5-star rating of Kilkenny Design! We are thrilled to hear that you appreciate the beautiful textures and designs we offer. We take great pride in providing excellent customer service, and we are glad to hear that our international delivery was fast and hassle-free for you, even for overseas purchases. We truly value your support and look forward to serving you again in the future. Kind Regards, Kilkenny Design Team
Posted 2 years ago
“Unbelievable Service got it sorted straight away thank you”
Helpful Report
Posted 2 years ago
Hi there, Thank you so much for taking the time to give us a fantastic 5-star rating! We sincerely appreciate your support and are thrilled to hear that you had a great experience at Kilkenny Design. Once again, thank you for choosing Kilkenny Design, and we look forward to welcoming you back soon! Best regards, Kilkenny Design Team
Posted 2 years ago
“Products are of fantastic quality. The purchase and shipping was efficient and arrived quickly.”
Helpful Report
Posted 2 years ago
Hi Kathleen, Thank you so much for giving Kilkenny Design a glowing 5-star rating! We truly appreciate your feedback and are thrilled to hear that you found our products to be of fantastic quality. We also want to express our gratitude for acknowledging the efficiency of our purchase and shipping process, ensuring that your order arrived quickly. . Thank you again for your support and for being a loyal customer. Best regards, Kilkenny Design Team
Posted 2 years ago
“I ordered a necklace from your shop. It arrived promptly and it was exactly as described on your website. Very happ customer”
Helpful Report
Posted 2 years ago
Hi There, Thank you so much for taking the time to leave us your review! We truly appreciate your feedback and support of Kilkenny Design. We are thrilled to hear that you ordered a necklace from our shop and that it arrived promptly. Once again, thank you for choosing Kilkenny Design, we look forward to serving you again in the future! Best regards, Kilkenny Design Team
Posted 2 years ago
Kilkenny Design is rated 4.5 based on 4,125 reviews