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Kilkenny Design Reviews

4.5 Rating 3,564 Reviews
86 %
of reviewers recommend Kilkenny Design
4.5
Based on 3,564 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Kilkenny Design Reviews
Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous
Anonymous  // 01/01/2019
Shipping very slow
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Posted 1 year ago
Excellent choice available, good value, quick delivery
Helpful Report
Posted 1 year ago
Dear Ruth, Thank you so much for your outstanding 5-star rating of Kilkenny Design! We greatly appreciate your feedback and support. Moreover, we are thrilled to hear that you found our selection to be excellent, our prices to be good value, and our delivery to be quick. Your satisfaction means the world to us, and we will continue to strive for excellence in all aspects of our service. Thank you once again for choosing Kilkenny Design. We look forward to serving you again in the future! Best regards, Kilkenny Design Team!!
Posted 1 year ago
Wonderful selection of products! Easy to navigate site! Efficient checkout process. A joy to shop.
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Posted 1 year ago
Dear Maria, Thank you so much for your fantastic 5-star rating of Kilkenny Design! We really appreciate your support and are thrilled to hear that you had a wonderful shopping experience with us. Your kind words about our selection of products, easy-to-navigate site, and efficient checkout process truly mean a lot to us. It was an absolute joy to have you as our valued customer, and we look forward to serving you again in the future. Warm regards, Kilkenny Design
Posted 1 year ago
Beautiful quality and fast shipping!
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Posted 1 year ago
Thank you so much for your wonderful 5-star rating, Lorena! We truly appreciate your support and we're thrilled to hear that you found our products to be of beautiful quality. Our team works tirelessly to ensure that every item meets the highest standards before it reaches our customers. We're also glad to know that our shipping service was able to provide you with fast delivery. Your satisfaction means the world to us. We can't wait to serve you again soon at Kilkenny Design!
Posted 1 year ago
super delivery service .. got my picture within 3 days of ordering
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Posted 1 year ago
Dear Susan, Thank you so much for your amazing 5-star rating of Kilkenny Design! We truly appreciate your support and are ecstatic to hear that you had a wonderful experience with us. In addition, we are thrilled that our super delivery service exceeded your expectations. We understand the importance of timely shipments, and we are delighted to know that you received your picture within just 3 days of placing your order. Once again, thank you for sharing your positive feedback. We look forward to serving you again in the future! Best regards, Kilkenny Design Team.
Posted 1 year ago
Perfect delivery and beautiful items packed carefully thank you
Helpful Report
Posted 1 year ago
Thank you very much for your outstanding 5-star rating of Kilkenny Design! We truly appreciate your kind words and are delighted that you had such a positive experience with us. Perfect delivery and beautiful items packed carefully, we couldn't be happier to hear that everything met your expectations. Your satisfaction means the world to us. Thank you again for choosing Kilkenny Design, and we hope to serve you again soon!
Posted 1 year ago
Never received my order. It took 3.5 weeks to get confirmation that my order was officially “lost” There was active engagement with Kilkenny and GLS but it just went around in circles and the drive was never held accountable.
Helpful Report
Posted 1 year ago
Excellent level of service and updates on status of order. Would happily re-order from Kilkenny and happy to support Irish products.
Helpful Report
Posted 1 year ago
Thank you so much for your excellent 5-star rating of Kilkenny Design! We truly appreciate your feedback and support. We are thrilled to hear that you had an excellent level of service and were satisfied with the updates on the status of your order. It is our utmost priority to ensure our customers are informed and provided with the best shopping experience possible. Your kind words about re-ordering from Kilkenny and supporting Irish products mean a lot to us. We take pride in curating a wide range of high-quality Irish products that celebrate our rich heritage and craftsmanship. Once again, thank you for choosing Kilkenny Design. We look forward to serving you again and exceeding your expectations in the future. Kind regards, Kilkenny Design Team
Posted 1 year ago
My jacket came pretty fast, although after it arrived in Canada, I wasn't sure who the carrier was because it just said it was with their partner in Canada. Anyway I absolutely love my jacket. It was a great deal!
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Posted 1 year ago
Thank you so much for your wonderful 4-star rating of Kilkenny Design! We greatly appreciate your feedback and are thrilled to hear that you absolutely love your jacket. It's fantastic that it arrived swiftly, despite the slight confusion regarding the carrier in Canada. We always strive to provide a seamless shopping experience for our valued customers. Once again, thank you for choosing Kilkenny Design. We're delighted that you found our jacket to be a great deal, and we hope it continues to bring you joy and satisfaction. Best regards, Kilkenny Design Customer Support
Posted 1 year ago
I am utterly happy to find Kilkenny shop. I was struggling to find my favourite French linen water diffuser. It seems an original product too. I am extremely satisfied.
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Posted 1 year ago
Purchased Tampa rain jacket very pleased with it. Very good quality. One crib there was way too much wrapping with the jacket.
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Posted 1 year ago
Dear Ann, Thank you so much for taking the time to rate Kilkenny Design with four stars! We truly appreciate your feedback and are thrilled to hear that you were pleased with your purchase of the Tampa rain jacket. We take great pride in providing high-quality products to our customers, so we are delighted that you found the jacket to be of excellent quality. We also appreciate your comment about the excessive packaging. We apologize for any inconvenience caused and will certainly take your feedback into consideration. Our aim is not only to offer exceptional products but also to ensure a sustainable and environmentally-friendly shopping experience. Once again, thank you for your valuable review. We look forward to serving you again in the future! Best regards, Kilkenny Design Team.
Posted 1 year ago
Excellent service
Helpful Report
Posted 1 year ago
Dear Ann, Thank you so much for your wonderful 5-star rating of Kilkenny Design! We truly appreciate your support and are thrilled to hear that you had an amazing experience with us. Indeed, we strive to provide excellent service to all our valued customers, and we are glad it resonated with you. Your satisfaction is our top priority, and your kind words inspire us to continue delivering exceptional products and service. Once again, thank you for taking the time to share your positive experience. We look forward to serving you again soon! Warm regards, Kilkenny Design Team.
Posted 1 year ago
Prompt delivery. Good service
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Posted 1 year ago
Bought some wedding gifts from Ireland to the UK... delivery was great, items arrived packed well, and overall service was excellent. Will definitely use again.
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Posted 1 year ago
I've always loved Kilckenny shop and have got some lovely items there the coat I purchased was my first online sense then I bought a lovely handbag shop is excellent quality
Helpful Report
Posted 1 year ago
Dear Veronica, Thank you so much for the fantastic 5-star rating you gave us for Kilkenny Design! We truly appreciate your support and kind words. It's wonderful to hear that you have always loved Kilkenny shop and have found such lovely items there. We're thrilled that the coat you purchased from us was your first online shopping experience, and we're glad it was a positive one! We also appreciate your trust in our brand, as you went on to purchase a beautiful handbag from us. Providing excellent quality is our top priority, and we're delighted that we could meet your expectations. Thank you again for choosing Kilkenny Design, and we look forward to serving you in the future! Best regards, Kilkenny Design Team
Posted 1 year ago
Excellent service and prompt email response would recommend to friends.
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Posted 1 year ago
Dear Bridget, Thank you so much for your glowing 5-star review of Kilkenny Design! We greatly appreciate your kind words and are thrilled to hear that you had an excellent experience with us. Our team takes great pride in providing exceptional service, and we are delighted that you found our prompt email responses to be helpful. Your recommendation means the world to us, and we are truly grateful for your support. Should you have any friends or family members searching for top-notch service, we would be honored if you shared your positive experience and recommended us to them. Once again, thank you for choosing Kilkenny Design. We look forward to serving you and your loved ones again in the future. Best regards, Kilkenny Design Team.
Posted 1 year ago
Wonderful customer service and beautiful, unique products. I am always thrilled to receive my package from Ireland! Kilkenney Shop is the best!
Helpful Report
Posted 1 year ago
Dear Lorraine, Thank you so much for your incredible 5-star rating of Kilkenny Design! We are thrilled to hear that you had a wonderful shopping experience with us and that you appreciated our excellent customer service. We take pride in offering beautiful and unique products that bring joy to our customers, and we are delighted to know that you are always thrilled to receive your package from Ireland! Your kind words truly warm our hearts, and your support means the world to us. We are committed to providing the best quality and service, and we cannot thank you enough for acknowledging our efforts. Once again, thank you for choosing Kilkenny Design. We look forward to serving you again in the future, and we hope that each purchase from us continues to bring joy and delight to your doorstep. Warmest regards, Kilkenny Design Team
Posted 1 year ago
I have purchased online before from Kilkenny Shop & was very happy with the service. However this time I was disappointed with the length of time it took to receive my purchase. Also online sale had one price & the tag price on the item was a lot cheaper. So apparently if you go into the store, you get the price on the tag but online sale is different. Their helpline were prompt in replying to my queries via email.
Helpful Report
Posted 1 year ago
The staff in liffey valley rang me like they said they would to let me know the top I wanted was back in stock .
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Posted 1 year ago
Thank you so much, Ma9, for your amazing 5-star rating of Kilkenny Design! We greatly appreciate your support and are thrilled to hear that you had a positive experience with us. Additionally, we are delighted that our staff at Liffey Valley proactively reached out to inform you that the top you were interested in is back in stock. We always strive to provide excellent customer service and ensure that our customers find what they are looking for. Once again, thank you for your kind words and for choosing Kilkenny Design as your go-to shopping destination. We look forward to serving you again in the future!
Posted 1 year ago
Welcoming shop
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Posted 1 year ago
Dear valued customer, Thank you so much for taking the time to leave us a fantastic 4-star rating. We greatly appreciate your support and feedback regarding your experience with Kilkenny Design. We're pleased to hear that you found our shop welcoming! At Kilkenny Design, we strive to create a warm and inviting atmosphere for our customers, ensuring a pleasant and enjoyable shopping experience. Thank you again for choosing Kilkenny Design, and we look forward to welcoming you back soon. Please let us know if there is anything else we can assist you with. Warm regards, Kilkenny Design Team.
Posted 1 year ago
Kilkenny Design is rated 4.5 based on 3,564 reviews