Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.48

4.5 Rating 3,564 Reviews

86 %

of reviewers recommend Kilkenny Design

4.5

Based on 3,564 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick and efficient”

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Posted 2 years ago

“Lovely stick and so easy to order on line”

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Posted 2 years ago

“Perfect order processing”

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Posted 2 years ago

“Superb Service. Fast Delivery. Would highly recommend.”

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Posted 2 years ago

“Quick and efficient delivery”

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Posted 2 years ago

“Great service. Great selection to choose from and fast delivery.”

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Posted 2 years ago

“Great Products and my purchase was with me the next day”

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Posted 2 years ago

“All good. Very nie ear rings”

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Posted 2 years ago

“My order arrived promptly however, the size of the Box used for 1 item was extremely excessive, a smaller package would have been suffice”

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Posted 2 years ago

“Quick delivery. Absolutely love the journal. One negative was there was far too much packaging used. The journal could have been posted in a padded envelope instead of a box with paper & bubblewrap. Waste of a lot of material”

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Posted 2 years ago

“Excellent Service. Delighted with the goods received, they were just as they appeared on the website”

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Posted 2 years ago

“Staff were lovely, beautiful stock. I gave a 2 star because of your exchange policy. It means that Christmas presents won't be exchanged by you even with a gift receipt. Not impressed at all. Every other shop are allowing this.”

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Posted 2 years ago

“Always happy with my Kilkenny experience. Great service.”

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Posted 2 years ago

“Excellent service in Cashel store.. Staff are always so helpful..”

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Posted 2 years ago

“I have not recieved my order and it has been multiple weeks since I ordered with no .. customer follow up. Not sure I am going to actually get what I ordered.”

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Posted 2 years ago

“Parcel sent quickly, the only problem was the delivery as I did not receive a note from the driver.”

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Posted 2 years ago

“Good customer service .”

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Posted 2 years ago

“Received a package so poorly packed I had a hard time believing it. 2/6 glass bottles full of scented oil entirely and predictably shattered in the package soiling a crystal picture frame that was also in the box. Went back and forth with customer service and was crystal clear on what was broken and very specifically asked for just replacements for what was soiled beyond the ability to gift and the 2 shattered bottles. Received only one bottle of oil refill - not the 2 I purchased and no replacement for the frame. This was the 2nd time I’d placed a big order with this company but will not ever again.”

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Posted 2 years ago

“My only complaint is the level of packaging used for home delivery. It seems v excessive and isn't following suit of other Irish companies I ordered from where packaging is 100% recyclable. Huge box and amount of bubble wrap used for relatively small deliveries.”

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Posted 2 years ago

“Very fast delivery time”

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Posted 2 years ago

Kilkenny Design is rated 4.5 based on 3,564 reviews