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Kilkenny Design Reviews

4.5 Rating 3,271 Reviews
87 %
of reviewers recommend Kilkenny Design
Company Reviews Product Reviews
208
 Insights Metrics Info
4.5
Based on 3,271 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Kilkenny Design Reviews
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Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Natasha Doran
Verified Buyer
“I love visiting the shop when I’m on Ireland! To discover I could order online was fabulous! My necklace arrived in good time and is beautiful!”
Helpful Report
Posted 1 year ago
Hi Natasha, Thank you for taking the time to leave this review. We are thrilled to hear that you were so pleased with the level of service you received from our team here at Kilkenny, I am glad to hear that you found both our instore on online service so good. Thank you for your custom, we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 1 year ago
Anonymous
Verified Buyer
“Very pleased with my handbag and delivery”
Helpful Report
Posted 1 year ago
Hi , Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 1 year ago
Eleanor Doyle
Verified Buyer
“Excellent service and quality products prompt delivery very satisfied customer”
Helpful Report
Posted 1 year ago
Hi Eleanor, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 1 year ago
Anonymous
Verified Buyer
“Berry goof”
Helpful Report
Posted 1 year ago
Hi , Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 1 year ago
Anonymous
Verified Buyer
“Great Irish store.Fantastic offers,great service.”
Helpful Report
Posted 1 year ago
Hi , Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 1 year ago
Joseph Cullen
Verified Buyer
“As ordered and delivered on time.”
Helpful Report
Posted 1 year ago
Hi Joseph Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 1 year ago
Maura Hunt
Verified Buyer
“Lovely staff and great service.”
Helpful Report
Posted 1 year ago
Hi Maura , Thank you for taking the time to leave us with such a lovely review. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 1 year ago
Linda Chatham
Verified Buyer
“Easy to find and purchase on web site. My purchases arrived very quickly.”
Helpful Report
Posted 1 year ago
Hi Linda , Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 1 year ago
Anonymous
Verified Buyer
“Excellent service. Well packed parcel. Speedy delivery.”
Helpful Report
Posted 1 year ago
Hi , Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 1 year ago
Vivienne Lee
Verified Buyer
“Online order, very fast well packaged delivery.”
Helpful Report
Posted 1 year ago
Hi Vivienne , Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 1 year ago
Joan Mulvany
Verified Buyer
“Very good special offers and service is very good.Mskes shopping free of hassle.”
Helpful Report
Posted 1 year ago
Claire Duff
Verified Buyer
“Excellent! Easy to use website, very efficient delivery, and product beautiful! Thank you”
Helpful Report
Posted 1 year ago
Sean McGlade
Verified Buyer
“I appreciate being asked to review but I still haven't received the shipment. Great shop and people and products, if only they'd arrive. I'm in NYC so have allowed for extra time but it's been about 3 weeks at this point and I'll be in trouble soon with the girlfriend if her gift doesn't show up and it looks like all I got her was some chocolates from the duty free.”
Helpful Report
Posted 1 year ago
Greg Browne
Verified Buyer
“Ordered 3 weeks ago, not delivered, no updates.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Always good prices and wonderful range of items, I am never disappointed in my purchases.”
Helpful Report
Posted 1 year ago
Danika Mitchell
Verified Buyer
“Ordered it the first week of august, still awaiting its arrival, or updates on location in the states.”
Helpful Report
Posted 1 year ago
Kyle Durham
Verified Buyer
“I placed my order for two necklaces on August 4th. Today is August 26th and I still have not received my order! According to the confirmation e-mail, the shipment was supposed to arrive in 9 working days. We are now way beyond the estimated delivery time and I am wondering if my order will ever arrive. I am very disappointed and still awaiting the delivery of my order.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“I bought gin glasses and they are beautiful and were well packed but one of them arrived completely shattered. We could hear it before we opened the box so we recorded the unboxing to show that it arrived broken. I contacted them right away about a week ago and they haven’t answered yet. Not happy with the customer support at all.”
Helpful Report
Posted 1 year ago
Declan Lyons
Verified Buyer
“Our package has not arrived”
Helpful Report
Posted 1 year ago
Eileen Sharp
Verified Buyer
“My husband loves his new Waterford tumblers - beautiful. Nicely weighted”
Helpful Report
Posted 1 year ago
Kilkenny Design is rated 4.5 based on 3,271 reviews
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