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Kilkenny Design Reviews

4.5 Rating 3,382 Reviews
87 %
of reviewers recommend Kilkenny Design
4.5
Based on 3,382 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Kilkenny Design Reviews
Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

Write Your review

Anonymous
Anonymous  // 01/01/2019
Quality products, prompt delivery and very helpful staff.
Helpful Report
Posted 3 years ago
HI, Thank you for your review and we are delighted to hear this. Kilkenny Customer Service.
Posted 3 years ago
my experience with shop was excellent. unfortunately the item i bought was of poor quality but the return and refund was managed without any hassle.
Helpful Report
Posted 3 years ago
Hi, Thank you for your review and I am sorry about the item. I am happy your experience with returning the item was hassle free. You can always reach out to our customer service team with any future issues also we will be happy to help you. Kilkenny Customer Service.
Posted 3 years ago
Got my order quickly, everything works, thank you. The employees are polite, all questions are resolved online.
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Posted 3 years ago
Hi Paul, Thank you for your feedback. We are delighted to hear this. Regards Conor Kilkenny Customer Service
Posted 3 years ago
Excellent after care customer service.
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Posted 3 years ago
Hi Maire, Thank you for the feedback, glad you hear you had such a positive experience with our Customer Service team. Thanks, Laura
Posted 3 years ago
I really like shopping here especially when there is a sale on
Helpful Report
Posted 3 years ago
Dear [Reviewer],Thank you so much for your outstanding 5-star rating of Kilkenny Design! We truly appreciate your support and loyalty as our valued customer. "I really like shopping here especially when there is a sale on." We're thrilled to hear that you enjoy shopping with us, particularly when we have our fabulous sales. We always strive to provide the best shopping experience, ensuring our customers find unbeatable deals and a wide range of quality products. Once again, thank you for your continuous patronage. We look forward to serving you again soon! Best regards, Kilkenny Design Team
Posted 1 year ago
Easy to navigate website, good choice and prompt delivery of purchase. Would buy online again
Helpful Report
Posted 3 years ago
Thank you so much for taking the time to rate Kilkenny Design with 5 stars! We greatly appreciate your positive feedback and we are thrilled to hear that you found our website easy to navigate. We strive to provide our customers with a seamless online shopping experience, and your comment confirms that we are on the right track. It's delightful to know that you were satisfied with the wide range of choices we offer. We take pride in curating high-quality products that cater to a variety of tastes and preferences. Moreover, we are glad to hear that your purchase was promptly delivered to you. We believe in providing efficient and reliable shipping services to ensure that our customers receive their orders in a timely manner. Thank you again for choosing to shop with us online. We truly value your support and trust that you will continue to have a positive experience with Kilkenny Design. Should you need any assistance in the future, please don't hesitate to reach out to our customer service team. We look forward to serving you again! Warm regards, Kilkenny Design Team.
Posted 1 year ago
Good communications regarding new lines & special offers. Great variety of goods. Excellent delivery, on time & well packaged
Helpful Report
Posted 3 years ago
Dear Olive, Thank you so much for your fantastic 5-star review of Kilkenny Design! We are absolutely delighted to hear that you had such a positive experience with us. We greatly appreciate your kind words regarding our good communications regarding new lines and special offers. It is our utmost priority to keep our valued customers like you informed and up to date on all the latest happenings at Kilkenny Design. We're thrilled to know that you found a great variety of goods to choose from. Our team works incredibly hard to curate a diverse and unique collection, ensuring that there is something for everyone. It's also wonderful to hear that our delivery service met your expectations. We understand how important it is for orders to arrive on time and in pristine condition, so we take extra care in packaging each item with love and attention to detail. Once again, thank you for taking the time to share your positive experience with us. We truly value your support and look forward to serving you again in the future. Warmest regards, Kilkenny Design Team
Posted 1 year ago
Goods ordered arrived promptly and well packaged. Thank you
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Posted 3 years ago
Thank you so much for your fantastic 5-star rating of Kilkenny Design! We truly appreciate your support and are delighted to hear about your positive experience. It's customers like you who motivate us to continually strive for excellence. We're thrilled to know that the goods you ordered arrived promptly and were well packaged. Your satisfaction is our top priority, and we're glad we could meet your expectations. "Goods ordered arrived promptly and well packaged. Thank you" – your kind words make our day! We are truly honored to have such loyal customers like yourself. It's wonderful to see your continued trust in our brand, and we promise to keep delivering products and service that exceed your expectations. Once again, thank you for your valuable feedback and for being a part of our Kilkenny Design family. We can't wait to serve you again in the future! Warm regards, Kilkenny Design Team
Posted 1 year ago
Thanks guys for the hard work. Everything came as ordered and well packaged.
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Posted 3 years ago
Dear Reginald, Thank you so much for awarding Kilkenny Design with a marvelous 5-star rating! We genuinely appreciate your kind words and feedback. We are thrilled to hear that your experience with us was pleasant and that everything arrived as ordered and well packaged. Our team works diligently to ensure that our customers receive their purchases in excellent condition, and it is gratifying to know that our hard work is appreciated. Once again, thank you for taking the time to rate us and for your wonderful words. We value your support, and we hope to continue serving you in the future. Best regards, Kilkenny Design Team
Posted 1 year ago
Received quality goods in the shortest possible time. I recommend it.
Helpful Report
Posted 3 years ago
Dear Paul, Thank you so much for your incredible 5-star rating of Kilkenny Design! We greatly appreciate your support and are thrilled to hear that you had a positive experience with us. We are glad to hear that you received quality goods in the shortest possible time, as this is something we strive for in delivering exceptional customer service. Your recommendation means a lot to us and we are grateful for your kind words. Once again, thank you for choosing Kilkenny Design. We look forward to serving you again in the future! Best regards, Kilkenny Design Team.
Posted 1 year ago
Keine Beschwerden über den Kauf - alles ist erstklassig. Ich danke Ihnen.
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Posted 3 years ago
I liked the speed with which they respond and send the goods.
Helpful Report
Posted 3 years ago
Dear Reginald, Thank you for your 4-star rating of Kilkenny Design! We highly appreciate your feedback and are delighted to hear that you had a positive experience with us. We are particularly pleased to read that you liked the speed with which we respond and send out the goods. At Kilkenny Design, customer satisfaction is our top priority, and we strive to provide efficient and prompt service. Your satisfaction is truly rewarding for our team, and we are grateful for your acknowledgment of our efforts. Thank you again for taking the time to review our store. We look forward to serving you with the same level of satisfaction in any future interactions. Best regards, The Kilkenny Design Team
Posted 1 year ago
Gute Auswahl an Waren
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Posted 3 years ago
I am very satisfied with the quality of the material and service.
Helpful Report
Posted 3 years ago
Dear Derick, Thank you so much for taking the time to rate us with five stars on Kilkenny Design! We truly appreciate your feedback and your kind words. We are delighted to hear that you are very satisfied with the quality of the material and service we provide. It's our top priority to offer the best products and an exceptional shopping experience to our valued customers like you. Your support means the world to us, and we look forward to serving you again in the future. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you once again for your excellent rating and for choosing Kilkenny Design! Best regards, Kilkenny Design Team
Posted 1 year ago
Everything is convenient and accessible.
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Posted 3 years ago
Dear Anthony, Thank you so much for taking the time to rate Kilkenny Design with five stars! We truly appreciate your support and are thrilled to hear that you had such a positive experience with us. Everything is convenient and accessible at Kilkenny Design, and we make it a priority to ensure that our customers have a seamless and enjoyable shopping experience. Thank you again for your kind words and for choosing Kilkenny Design. We look forward to serving you again in the future! Best regards, Kilkenny Design Team
Posted 1 year ago
i recently placed an order with the kilkenny shop, it was delivered on time and very well packaged. i had to return my order as it didn't fit and the process was very straight forward and my refund was also sent to me in a very timely manner.
Helpful Report
Posted 3 years ago
Thank you so much for taking the time to rate Kilkenny Design with a 4-star rating! We truly appreciate it. We are thrilled to hear that you recently placed an order with us and that it was delivered on time and well-packaged. Customer satisfaction is our top priority, and we make every effort to ensure a seamless shopping experience for our valued customers. We understand that sometimes items may not fit perfectly, but we are glad to know that our return process was straightforward for you. It's important to us that you feel supported and taken care of, even in such cases. We also pride ourselves on prompt refunds, so we are pleased to hear that your refund was sent to you in a timely manner. Your loyalty means the world to us, and we cannot thank you enough for choosing to shop with Kilkenny Design. We greatly value your continued support, and we are committed to providing you with excellent service and high-quality products in the future. Should you have any further questions or need any assistance, please do not hesitate to reach out. We are always here to help. Thank you once again for your positive feedback and for being such a wonderful customer! Best regards, Kilkenny Design Team
Posted 1 year ago
Today I received the parcel, how nice to receive such a work of art. Thank you very much. I will order more. Thank you.
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Posted 3 years ago
Dear Jonas, Thank you so much for your wonderful 5-star rating of Kilkenny Design! We greatly appreciate your support and feedback. Today I received the parcel and I must say, it was truly a delight to receive such a magnificent work of art. Thank you very much for your kind words and for choosing our products. We are thrilled to hear that you enjoyed your purchase and we look forward to assisting you with any future orders. Thank you once again for your patronage and your kind words. Best regards, Kilkenny Design Team
Posted 1 year ago
Very Happy overall with this company. Good backup service. Very pleasant staff
Helpful Report
Posted 3 years ago
Dear Eileen, Thank you so much for your kind and positive review of Kilkenny Design! We truly appreciate your 4-star rating and are thrilled to hear that you are very happy overall with our company. It warms our hearts to know that our backup service has been helpful to you, and we are delighted that our staff has been able to provide you with a pleasant experience. Your loyalty as a customer means the world to us, and we are truly grateful for your continued support. If there is anything else we can assist you with, please do not hesitate to let us know. We look forward to serving you again in the future! Warm regards, Kilkenny Design Team
Posted 1 year ago
Website isn't great hard to find items without going through too many products. The repetitive pop up of whatever they are promoting is annoying & some of the features don't work properly. I did manage to buy items but 2 came really thick with dust & seemed like mould on one. They replaced them but one of the items they replaced with was as dirty & dusty as the first. They give you the option of sending straight to the gift recipient but I'm glad I didn't as there is no need for thick dust & mould looking coating on gifts. The shop itself has nice items but the website & where they store the products for shipping seems to be a problem.
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Posted 3 years ago
Bought an amazing Orla Kiely bag and received it super fast. Very happy repeat customer
Helpful Report
Posted 3 years ago
Dear Kristina, Thank you so much for the fantastic 5-star rating and for being a loyal customer of Kilkenny Design! We are truly grateful for your continued support and for choosing us for your shopping needs. We are delighted to hear that you recently purchased an amazing Orla Kiely bag and received it super fast. Our team strives to provide efficient and prompt delivery service, so it's wonderful to know that we met your expectations. Your satisfaction is our top priority, and we're thrilled that you are a happy repeat customer. We couldn't ask for better feedback! We look forward to serving you again soon and providing you with more exceptional products and speedy service. Once again, thank you for your kind words and for trusting Kilkenny Design. Best regards, Kilkenny Design Team
Posted 1 year ago
Kilkenny Design is rated 4.5 based on 3,382 reviews