Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.49

4.5 Rating 3,382 Reviews

87 %

of reviewers recommend Kilkenny Design

4.5

Based on 3,382 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

Write Your review

Tell us how Kilkenny Design made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been purchasing online for a number of years now from Kilkenny Design and I have the experience to be excellent each time. The quality of the goods is always good and I have never had a problem with anything I have purchased. I also shop regularly in the Kilkenny Shop and again find the experience excellent with very friendly and helpful staff.”

Helpful Report

Posted 3 years ago

Hi Margaret, We are delighted to hear about your experience and thank you for letting us know. Conor @Kilkenny Customer Service.

Posted 3 years ago

“The Kilkenny Shop is one of favourites, it champions Irish design and has the best customer service.”

Helpful Report

Posted 3 years ago

Hi Rachael, Thank you for your comment. We are delighted to hear this. Conor @Kilkenny Customer Service

Posted 3 years ago

“I am completely satisfied with my purchases. They are superb quality. Thank you so much.”

Helpful Report

Posted 3 years ago

Hi Mary, We are happy to hear you are happy with your items and their quality. Conor @Kilkenny Customer Service.

Posted 3 years ago

“Excellent service”

Helpful Report

Posted 3 years ago

Hi, Thank you for your message and we hope to see you again soon! Conor @ Kilkenny Customer Service.

Posted 3 years ago

“Shop is always well planned, showcases Irish design and has very friendly staff”

Helpful Report

Posted 3 years ago

Hi Marie, Thank you for your review we are over the moon to hear this. Conor @Kilkenny Customer Service.

Posted 3 years ago

“Just received my wine glasses but there is a black mark on one of the glasses and it does not come off. It seems to be a fault in the glass. I am a little disappointed thx.”

Helpful Report

Posted 3 years ago

Hi Amanda, Thank you for reaching out. I have sent you an email to help resolve this for you. Conor @Kilkenny Customer Service.

Posted 3 years ago

“A beautiful shop, with gorgeous Irish brands and crafts.”

Helpful Report

Posted 3 years ago

Hi Annaba, Thank you for your comment and we are delighted to hear this from you. Conor @ Kilkenny Customer Service.

Posted 3 years ago

“Very bright and easy to move around. Good variety of items to check out”

Helpful Report

Posted 3 years ago

Hi Clodagh Thank you for your review we are delighted to hear this. Conor @Kilkenny Customer Service.

Posted 3 years ago

“Love the selection of homeward and skincare from Kilkenny. Great to see local produce supported.”

Helpful Report

Posted 3 years ago

Hi Thank you we are always happy to hear this and support Irish products. Conor @ Kilkenny Customer Service.

Posted 3 years ago

“Excellent service and the goods are all high quality and great value too. I love your meet the maker write ups too. I’ve purchased many gifts that I post all over the world to share a little bit of the Emerald Isle.”

Helpful Report

Posted 3 years ago

Hi! Thank you for your review we love nothing more than to hear this. Conor @ Kilkenny Customer Service

Posted 3 years ago

“I was so happy to find Orla Kiely products from a store that can ship to the USA. Orla Kiely is one of my favorite designers and her products are always impeccable. The shipping timing was quick and everything arrived intact.”

Helpful Report

Posted 3 years ago

Hi Thank you for your kind words and we are delighted to hear of this from you. Conor @ Kilkenny Customer Service.

Posted 3 years ago

“I love Kilkenny shop online and actually visiting the shop.. It has a lot of my favourite brands and staff always helpful… My last purchase was in Galway where I bought an Orla Kiely bag .. I dealt with a friendly lady.”

Helpful Report

Posted 3 years ago

Hi there, We are delighted to hear this review. Thank you for your lovely feedback. Amy @ Kilkenny Customer Service :)

Posted 3 years ago

“Great service. Would like to see some more radical design to showcase the more exciting aspects of Irish design landscape but Kilkenny has always got quality in its favour”

Helpful Report

Posted 3 years ago

Hi there, We are delighted to hear this review. Thank you for your lovely feedback. Amy @ Kilkenny Customer Service :)

Posted 3 years ago

“Very happy with purchase of Irish designer earrings. Explanation card included which explains the design idea. Perfect for a present. Sale price was the deciding factor!!”

Helpful Report

Posted 3 years ago

Hi there, We are delighted to hear this review. Thank you for your lovely feedback. Amy @ Kilkenny Customer Service :)

Posted 3 years ago

“Very happy with product and delivery”

Helpful Report

Posted 3 years ago

Hi there, We are delighted to hear this review. Thank you. Amy @ Kilkenny Customer Service.

Posted 3 years ago

“FABULOUS products, fast service!!”

Helpful Report

Posted 3 years ago

Hi there, We are delighted to hear this review. Thank you. Kilkenny Customer Service.

Posted 3 years ago

“I ordered a framed print “said yes to the address” as a housewarming present and I was delighted with the quality. The new house owner was very pleased. Service was excellent”

Helpful Report

Posted 3 years ago

Thank you for your review, We are happy to hear you are delighted that you and the new house owner are happy with your purchase. Regards Kilkenny Customer Service.

Posted 3 years ago

“Helpful to have live chat and it worked very well for me got what I wanted on line.”

Helpful Report

Posted 3 years ago

Hello there, Thank you for your kind review and we are delighted to hear about your experience with your chat. Regards Kilkenny Customer Service

Posted 3 years ago

“Purchased several things from Cyrstal to clothes. Fast Shipping to the USA, everything was perfect!”

Helpful Report

Posted 3 years ago

Hello there, Thank you for your review and we are delighted to hear this. Regards Kilkenny Customer Service.

Posted 3 years ago

“Ordered a summer handbag online Such a simple process, the bag is great”

Helpful Report

Posted 3 years ago

Hi there, Thank you for your message and we are happy to hear you love the bag. Regards Kilkenny Customer Service

Posted 3 years ago

Kilkenny Design is rated 4.5 based on 3,382 reviews