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Kilkenny Design Reviews

4.5 Rating 3,270 Reviews
87 %
of reviewers recommend Kilkenny Design
4.5
Based on 3,270 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Kilkenny Design Reviews
Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

Write Your review

Anonymous
Anonymous  // 01/01/2019
Went to Kilkenny Shop today to change an Orla Kiely purse. Staff member could not have been more helpful and pleasant. No problem with the exchange.
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Posted 1 year ago
Excellent experience. I was kept up to date with delivery timescales. Goods were well packed and top quality crystal. Very very pleased and will probably use again.
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Posted 1 year ago
Hi , Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 1 year ago
Customer service was so helpful, product was 5star rating can't recommend this shop enough
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Posted 1 year ago
Hi Helen , Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 1 year ago
Loved my guess bag was a gift great quality and delivery was quick
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Posted 1 year ago
Hi Allison , Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 1 year ago
Beautiful Garland and quick delivery delighted with my recent purchase
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Posted 1 year ago
Arrived on time and I ordered last minute for Christmas, exactly what I was after as I struggled finding it anywhere else
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Posted 1 year ago
The delivery to the EU took 12 days not counting the day the order was placed.
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Posted 1 year ago
It was very easy to navigate your website and choose the gift for my friend. It was delivered before Christmas which was what I'd hoped for. I'll use it again
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Posted 1 year ago
Loved how easy it was to buy some beautiful Christmas decorations in Kilkenny. They are lovely and super quality. Loved getting them in the sale too. Good to support an Irish business 👏
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Posted 1 year ago
Fabulous service did not have to leave my house 🏠 and postage was very reasonable to the UK. Packaged my picture purchase perfectally. Highly recommend Kilkenny Shop.
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Posted 1 year ago
Loved my product excellent service and quick delivery
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Posted 1 year ago
Very late arrival of 2 ordered pictures that meant the event had passed
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Posted 1 year ago
I actually returned this item on the 28th of December. The coat was way too big. Would love the size 14. I’ve sent it back for a refund.
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Posted 1 year ago
It’s a wonderful experience to shop at Kilkenny shop Fantastic products , ideas and staff are so nice and helpful
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Posted 1 year ago
Hi , Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 1 year ago
Excellent customer service experience with Kilkenny design on line purchase that had to be dispatched immediately from order to reach Australia in time for Christmas as my order was a bit late for the final shipping date and als was delivered to Sydney 2days before Xmas Correspondence from Kilkenny design by email on tracking for shipping and from Australian post was superior information feedback Thanks so much for prompt and safe shopping and delivery well done
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Posted 1 year ago
Purchased a gift card, as a present for a special birthday, a blank black card was sent to the birthday girl no evidence of what it was. I have only discovered this .I have been placed in a most embarrassing situtation, I have requested the card be resent
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Posted 1 year ago
Great selection of Quality products. Gift order arrived on time for Christmas
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Posted 1 year ago
Hi , Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 1 year ago
Very pleased with the canteen of cutlery I
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Posted 1 year ago
Really quick delivery to England - gorgeous Christmas presents which were wrapped safely & my family were really happy with! Lovely being able to buy Irish small brands at such good prices & from a reliable retailer :)
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Posted 1 year ago
Easy to use website and prompt delivery. A lovely shop to do business with - thank you.
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Posted 1 year ago
Hi , Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 1 year ago
Kilkenny Design is rated 4.5 based on 3,270 reviews