Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.49

4.5 Rating 3,244 Reviews

87 %

of reviewers recommend Kilkenny Design

4.5

Based on 3,244 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality of product is excellent and delivery. Wish to support Irish products and shop.”

Helpful Report

Posted 10 months ago

Hi there, Thank you so much for taking the time to rate Kilkenny Design with five stars! We truly appreciate your kind words and your loyalty as a valued customer. We are delighted to hear that you find the quality of our products to be excellent, and that our delivery service exceeds your expectations. Supporting Irish products and local businesses is incredibly important to us, so we are thrilled that you share the same sentiment. Should you ever need any assistance, please do not hesitate to reach out. Warm regards, Kilkenny Design Team

Posted 10 months ago

“A wonderful variety, I love the Courtney Lennon collaboration. Great prices and a fast delivery.”

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Posted 10 months ago

Hi Karina, Thank you so much for your 5-star rating of Kilkenny Design! We truly appreciate your support and are thrilled to hear that you were satisfied with your shopping experience. The collaboration with Courtney Lennon has been a big hit, and we're delighted to hear that you love it as well. Our team also works hard to ensure that our prices are competitive, making it easier for everyone to enjoy our fantastic range of products. Thank you once again for your kind words and for choosing Kilkenny Design. We look forward to serving you again in the future! Best regards, Kilkenny Design Team

Posted 10 months ago

“Easy to use.”

Helpful Report

Posted 10 months ago

Dear Siobhan, Thank you so much for your outstanding 5-star rating of Kilkenny Design! We greatly appreciate your support and are thrilled to hear that you had such a wonderful experience with us. Easy to use, Kilkenny Design aims to provide a seamless shopping experience for our valued customers. We strive to make your journey with us as enjoyable and effortless as possible, so it's fantastic to know that you found our platform user-friendly. Once again, thank you for your kind words and for choosing Kilkenny Design. We look forward to serving you again soon! Kilkenny Design Team!!!

Posted 10 months ago

“My experience of sending a wedding gift to the USA was painless. I will certainly use the service again.”

Helpful Report

Posted 10 months ago

Dear Deirdre, Thank you so much for your phenomenal 5-star rating of Kilkenny Design! We sincerely appreciate your support and your kind words about our service. We are thrilled to hear that your experience of sending a wedding gift to the USA was seamless. It's fantastic to know that our service met your expectations and made the process hassle-free. We are constantly striving to provide our customers with the best experience possible, and your feedback reassures us that we are on the right track. Once again, thank you for choosing Kilkenny Design and for being a valued customer. If you have any further comments or inquiries, please don't hesitate to reach out to us. Kilkenny Design Team!!!

Posted 10 months ago

“Could not rate Customer Service enough, had to do a refund of an online purchase recently & the young Staff member in Cork City Shop was so helpful & obliging !!!!!”

Helpful Report

Posted 10 months ago

Dear Ann-Marie, Thank you so much for your exceptional 5-star rating of Kilkenny Design! We truly appreciate your support and loyalty as a customer. We are delighted to hear that our customer service exceeded your expectations. We understand that refunds and online purchases can sometimes be challenging, and we are glad that our young staff member at our Cork City Shop was so helpful and obliging. Once again, thank you for your continued support and for taking the time to share your positive experience. We look forward to serving you again soon! Kilkenny Design Team!!!

Posted 10 months ago

“Staff in Kilkenny Shop Galway were very helpful”

Helpful Report

Posted 10 months ago

Thank you so much for taking the time to rate Kilkenny Design with a delightful 5-star review! We greatly appreciate your kind feedback and are thrilled to hear that you had a wonderful experience with us. We are pleased to read your comment about the staff at our Kilkenny Shop Galway location. We hope that you had a fantastic time exploring our collection and found something incredibly special at our store. Once again, thank you for your glowing review and for choosing Kilkenny Design. We're always here to provide you with the same exceptional service you've come to expect from us. Kilkenny Design Team!!

Posted 10 months ago

“Delivery is quick and always wrapped in recycleble material like paper and cartonboard.”

Helpful Report

Posted 10 months ago

Hi there, Thank you so much for your 5-star rating of Kilkenny Design! We're thrilled to hear that you find our delivery service quick. We strive to provide a sustainable shopping experience while ensuring that your purchases arrive safely and securely. Thank you once again for being a valued customer. We look forward to continuing to serve you with exceptional products and service. Kind Regards, Kilkenny Design Team

Posted 10 months ago

“I was very pleased at the speed at which the item arrived to me and it was very well packaged also”

Helpful Report

Posted 10 months ago

Hi Eva, Thank you so much for your 5-star rating of Kilkenny Design! We truly appreciate your support and kind words. We're thrilled to hear that you were pleased with the speed of delivery and the careful packaging of your item. Ensuring a fast and secure delivery is one of our top priorities, and we're glad it met your expectations. Thank you again for choosing Kilkenny Design. Should you need any assistance in the future, please don't hesitate to reach out. We look forward to serving you again! Warm regards, Kilkenny Design Team

Posted 10 months ago

“A pleasure to shop at Minogue Shop and the lady Sandra was so helpful.”

Helpful Report

Posted 10 months ago

Hi Maria, Thank you so much for your 5-star rating of Kilkenny Design! We truly appreciate your support and are thrilled to hear that you had a great experience shopping with us. We're also delighted to know that you had a pleasurable shopping experience, It's wonderful to hear that Sandra provided you with excellent assistance. Once again, thank you for taking the time to rate us. We look forward to welcoming you back to Kilkenny Design in the future! Best regards, Kilkenny Design Team

Posted 10 months ago

“Great service quick delivery quality goods”

Helpful Report

Posted 10 months ago

Dear Maureen, Thank you so much for your fantastic 5-star rating of Kilkenny Design! We truly appreciate your kind words and support. Once again, thank you for taking the time to leave us such a positive review. We look forward to serving you again in the future! Kilkenny Design Team!!!

Posted 10 months ago

“Laura in customer services was beyond amazing x”

Helpful Report

Posted 10 months ago

Dear Ciara, Thank you so much for taking the time to leave us a fantastic 5-star rating for Kilkenny Design! We're thrilled to hear that you had a wonderful experience with us. We absolutely agree with you that Laura in our customer services team is beyond amazing! She consistently goes above and beyond to ensure our customers receive the best service possible. We truly appreciate your kind words and we'll be sure to pass on your compliments to Laura. Once again, thank you for choosing Kilkenny Design, and we hope to have the pleasure of serving you again in the future. Kilkenny Design Team!!

Posted 10 months ago

“Excellent and prompt serviceat a very good price”

Helpful Report

Posted 10 months ago

Hi There, Thank you so much for giving Kilkenny Design a 5-star rating! We sincerely appreciate your kind feedback and are thrilled to hear that you enjoyed our products and services. Your mention of "Excellent and prompt service at a very good price" truly made our day. Once again, we can't thank you enough for your support and positive review. We hope to have the pleasure of serving you again in the future. The Kilkenny Design Team

Posted 10 months ago

“Never received my order”

Helpful Report

Posted 10 months ago

Dear Cheryl, Thank you so much for taking the time to provide us with your feedback on your experience with Kilkenny Design. We truly appreciate your input and apologize for the inconvenience you have faced. We are truly sorry to hear that you never received your order. This is certainly not the experience we strive to provide to our valued customers, and we sincerely apologize for any inconvenience or frustration this may have caused you. To better understand the issue and ensure it doesn't happen in the future, we would greatly appreciate it if you could kindly provide us with some more details regarding your order. Could you please let us know the order number or any other relevant information that could help us locate and resolve the issue? Your feedback is incredibly valuable to us, as it allows us to improve our processes and provide better services to our customers. We genuinely appreciate your patience and understanding as we work diligently to address this matter. Once again, we apologize for falling short of your expectations, and we are committed to making things right for you. We value your business and would like to ensure that your future experiences with Kilkenny Design are nothing short of exceptional. Please feel free to contact us directly at [customer support number/email] so that we can further assist you

Posted 10 months ago

“Itim arrived promptly and as described.”

Helpful Report

Posted 10 months ago

Dear James, Thank you so much for your wonderful 5-star rating of Kilkenny Design! We truly appreciate your support and are delighted to know that you had a fantastic experience with us. Once again, thank you for taking the time to leave such positive feedback. We value your satisfaction and look forward to assisting you again in the future. Kilkenny Design Team!!!

Posted 10 months ago

“Love my Lennon Courtney dress”

Helpful Report

Posted 10 months ago

Dear Jane, Thank you so much for your fantastic five-star rating of Kilkenny Design! We are delighted that you love your Lennon Courtney dress. It's always wonderful to know that our clothing choices resonate with our valued customers like you. Thank you once again for your loyalty. Kilkenny Design Team!!!

Posted 10 months ago

“Such a quality products&items ans such a helpful customer service... They assisted me with online exchange items and it took 3 days and the new item was delivered to my house. THANK YOU SOOO MUCH”

Helpful Report

Posted 10 months ago

Dear Dorota, Thank you so much for taking the time to give Kilkenny Design a 5-star rating. Once again, thank you for your kind words and for choosing Kilkenny Design. We truly appreciate your support. Kilkenny Design Team!!!

Posted 10 months ago

“Tomasino was lovely and very helpful. Very efficient as time was of the essence and I got what I needed”

Helpful Report

Posted 10 months ago

Dear Ethel, Thank you so much for your glowing 5-star review of Kilkenny Design! We truly appreciate your kind words and your continued loyalty as a customer. We're thrilled to hear that Tomasino was able to assist you effectively and efficiently. Thank you again for taking the time to share your experience. We look forward to serving you again soon! Kilkenny Design Team!!!

Posted 10 months ago

“I have been n=buying from kilkenny design for a while now,,, particularly lennon Mccourtney. i would give them 100%”

Helpful Report

Posted 10 months ago

Hi Christine, Thank you for your amazing 5-star rating of Kilkenny Design! We truly appreciate your support and loyalty as a valued customer. Once again, we express our sincerest gratitude for your continued patronage. Kilkenny Design Team!!!

Posted 10 months ago

“I found the returns information and process very unclear. I took time to explain it to your customer service team and they didn't acknowledge anything I said. Out of frustration, I unsubscribed, which I also told your customer care agent, so I'm surprised to be hearing back from you now two weeks later.”

Helpful Report

Posted 10 months ago

Hi Annmarie, Thank you so much for taking the time to provide us with your feedback on your experience with Kilkenny Design. We are sorry to hear that you found our returns information and process unclear. We value your opinion, and we would love to hear from you how we can make things better. Your feedback is highly valuable to us, as we constantly strive to improve our services and ensure a seamless shopping experience for all our customers. I can confirm that you have been unsubscribed from all marketing and offers once you clicked unsubscribe. Best regards, Kilkenny Design Team

Posted 10 months ago

“Items as described, well packed and delivered in 2 days!! Great price for the quality - And they’re Irish!!! ☘️”

Helpful Report

Posted 10 months ago

Hi Helen, Thank you so much for your 5-star rating of Kilkenny Design! We genuinely appreciate your feedback and are thrilled to hear that you had a positive experience with us. We are delighted to know that the items were exactly as described, well-packed, and promptly delivered to you within just two days! We take pride in offering great prices without compromising on quality, and we're especially thrilled that you appreciate our Irish heritage! ☘️ Thank you once again for choosing Kilkenny Design. Should you need any assistance or have further queries, please don't hesitate to reach out. We look forward to serving you again in the future! Warm regards, Kilkenny Design Team

Posted 10 months ago

Kilkenny Design is rated 4.5 based on 3,244 reviews