Knots.ph Reviews

Name: Knots.ph
Address: 8405, Mayapis, Corner Catmon St, Makati, National Capital Region (Metro Manila)
Rating: 4.83

4.8 Rating 1,749 Reviews

96 %

of reviewers recommend Knots.ph

4.8

Based on 1,749 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Knots.ph:

Knots flowers and more answers to all your floral needs! We handpicked the freshest and most exquisite flowers at the most affordable prices! We provide gorgeous flower bouquets and flower arrangements, suitable for any occasions like Valentine's Day, Mother's Day, Birthdays, Anniversaries, and Weddings.

Visit Website

Phone:

9156025045

Email:

sales@knots.ph

Location:

8405, Mayapis,
Corner Catmon St,
Makati
National Capital Region (Metro Manila)
1203

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Knots.ph 5 star review on 7th March 2026

345

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product, accurate delivery, and accommodating customer service. Highly recommended !!!”

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Posted 9 months ago

“I’ve ordered from a few flower shops before, but this one truly stands out. The service was amazing from start to finish — from late chats to changing dates. Friendly, fast, and very professional. Thank you!”

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Posted 9 months ago

Thank you so much, Tracy! We're thrilled to hear that our service stood out and that you had such a positive experience from start to finish. It was our pleasure to assist you, and your kind words truly made our day! Knots.ph Team

Posted 8 months ago

“Beautiful flowers and excellent customer service! I had an issue with ordering online so I contacted Knots via viber. They were able to support without delay, patiently assisted me every step, and provided regular updates until delivery. I live overseas so having effective online support was very helpful!”

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Posted 9 months ago

Hello Tricia, Thank you so much for your excellent review! We're delighted to hear that you loved the beautiful flowers and that our CS support team was able to assist you so effectively, especially while you were overseas. Providing seamless assistance and regular updates is incredibly important to us, and we're thrilled we could make your ordering experience smooth and stress-free. We truly appreciate your trust in Knots! Knots.ph Team

Posted 8 months ago

“I really appreciate the constant updates of delivery, quality of the flowers, and the pictures you'd send of the bouquet before delivery. One thing I would like to see is the ability to put a paragraph break in your notes section. I noticed you can only write your message as one paragraph, but it would be nice to be able to put a line break and write on the following line. For example, if I had wanted to write a poem instead of a paragraph note, I need the feature of being able to write on the next line to be able to do that.”

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Posted 9 months ago

Hello, Thank you so much for your fantastic feedback! We're thrilled to hear you appreciate our delivery updates, flower quality, and the pre-delivery bouquet photos – we work hard to ensure that transparency and satisfaction. We also truly value your suggestion regarding paragraph breaks in the notes section. That's excellent input, especially for those wanting to include poems or more structured messages, and we understand how that would enhance your experience. We'll pass this along to our development team for consideration in future updates. We appreciate you taking the time to help us improve! Knots.ph Team

Posted 8 months ago

“Always so reliable! Have ordered from the shop a few times already since I discovered them last year and my expectations are always met, if not exceeded. 😊”

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Posted 9 months ago

“Please check may reviews above.”

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Posted 9 months ago

“My go-to shop for beautiful dried flowers (and fresh ones). Purchase to delivery is always seamless. Thank you Knots.ph!”

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Posted 9 months ago

“The staff who took my order was very patient and accommodating. Salute!”

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Posted 9 months ago

“Website could be prettier and simple but still works”

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Posted 9 months ago

“My wife loves the Pink Ecuadorian Roses Bouquet. Some of the newer boupets that you have on your website are beautiful, well thought out, and priced very competitively (e.g. great price points). Keep up the great work.”

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Posted 10 months ago

“Always exceeding my expectations! Their flowers are high quality. I ordered once to Knots, and I never went to any florists around metro manila anymore! It’s always been my top choice! The best!”

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Posted 10 months ago

“delivered on time and as promised!”

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Posted 10 months ago

“Thank you for providing a convenient service, allowing me to order blessings for my family online. We love it.”

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Posted 10 months ago

“Always delivered within the time frame set with photos sent before delivery with accuracy. I've been ordering from Knots for my mom and dad since 2023 and every single time they deliver beautifully arranged bouquets. Will continue to purchase from them in years to come.”

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Posted 10 months ago

“Hello. The online payment process is very convenient, the delivery is on time. Many thanks. My wife really likes the flowers.”

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Posted 10 months ago

“My mom loved it. And it's perfect timing coz of her bday Thanks”

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Posted 10 months ago

“Terrible experience overall. I tried to order Mother's Day flowers for my mom. The whole process took over 2 hours, and I ended up canceling the order. I couldn't place the order online because of an error message saying I needed to chat or call the company directly to submit my order because the recipient was outside of Metro Manila. However, their site states that they could still deliver to Bacoor, Cavite for a delivery surcharge of 300 pesos. I was happy to pay the extra charge. I opened the chat, and after 20 minutes of no responses, I tried to reach them on WhatsApp. The agent monitoring WhatsApp tried to send me to their Viber account via a non-working link. When I notified them that the link didn't work, they sent a new one, but no one responded to me there. When I told them no one was responding to my chat, suddenly agent Jackie responded after half an hour. No acknowledgment or apology for the communication delay. I told Jackie about the issue. No apology for that, either. Jackie took a long time to respond to every message. They said to fill out the form with my order details. I asked whether they meant I should send the details via chat or fill out the form that didn't allow me to proceed. They said "Yes" (to my two different questions). When I asked them to clarify, they said to fill out the online form. I did — again — and I relayed the same error message that would not allow me to proceed with my order. They then said to type the order details via chat instead. I sent those over after just a few minutes. They responded a few minutes later saying they needed just a minute to manually enter my info and send a link for online payment. I waited for another 30 minutes before they responded, only to tell me that the delivery surcharge was now 700 pesos, contrary to the 300 pesos posted on their website. There was no explanation about the discrepancy, so false advertising. Again, this whole process took over 2 hours. I didn't want to give up because I wanted to send my mom beautiful flowers, but here we are. No flowers, just really appalling service from Knots.ph, especially agent Jackie. Do yourself a favor and buy from a different company. Knots.ph was NOT worth the hassle.”

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Posted 10 months ago

Dear Richie, Thank you for taking the time to share your experience with us. We sincerely apologize that we did not meet your expectations on this occasion. Your feedback is extremely important to us, and we take all concerns seriously. Our customer service team has been informed and will be reaching out to you via email shortly to better understand the situation and to find a resolution. At Knots Flowers and More we are committed to providing high-quality service, and your feedback helps us learn and improve. We truly appreciate your patience and the opportunity to make things right. Thank you once again for bringing this to our attention. Sincerely, Knotsph Team

Posted 10 months ago

“perfect! sure will not be my first and last!”

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Posted 10 months ago

“Legit. Trusted.”

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Posted 10 months ago

“so happy i found your online shop. it’s so convenient for me now to just send gifts and flowers for the people i care about even if i’m in another country. keep up the good work. you’re well appreciated!”

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Posted 10 months ago

Knots.ph is rated 4.8 based on 1,749 reviews