Knots.ph Reviews

Name: Knots.ph
Address: 8405, Mayapis, Corner Catmon St, Makati, National Capital Region (Metro Manila)
Rating: 4.83

4.8 Rating 1,814 Reviews

96 %

of reviewers recommend Knots.ph

4.8

Based on 1,814 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat

About Knots.ph:

Knots flowers and more answers to all your floral needs! We handpicked the freshest and most exquisite flowers at the most affordable prices! We provide gorgeous flower bouquets and flower arrangements, suitable for any occasions like Valentine's Day, Mother's Day, Birthdays, Anniversaries, and Weddings.

Visit Website

Phone:

9156025045

Email:

sales@knots.ph

Location:

8405, Mayapis,
Corner Catmon St,
Makati
National Capital Region (Metro Manila)
1203

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Knots.ph 5 star review on 11th August 2026

348

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My mom loved it. And it's perfect timing coz of her bday Thanks”

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Posted 1 year ago

“Terrible experience overall. I tried to order Mother's Day flowers for my mom. The whole process took over 2 hours, and I ended up canceling the order. I couldn't place the order online because of an error message saying I needed to chat or call the company directly to submit my order because the recipient was outside of Metro Manila. However, their site states that they could still deliver to Bacoor, Cavite for a delivery surcharge of 300 pesos. I was happy to pay the extra charge. I opened the chat, and after 20 minutes of no responses, I tried to reach them on WhatsApp. The agent monitoring WhatsApp tried to send me to their Viber account via a non-working link. When I notified them that the link didn't work, they sent a new one, but no one responded to me there. When I told them no one was responding to my chat, suddenly agent Jackie responded after half an hour. No acknowledgment or apology for the communication delay. I told Jackie about the issue. No apology for that, either. Jackie took a long time to respond to every message. They said to fill out the form with my order details. I asked whether they meant I should send the details via chat or fill out the form that didn't allow me to proceed. They said "Yes" (to my two different questions). When I asked them to clarify, they said to fill out the online form. I did — again — and I relayed the same error message that would not allow me to proceed with my order. They then said to type the order details via chat instead. I sent those over after just a few minutes. They responded a few minutes later saying they needed just a minute to manually enter my info and send a link for online payment. I waited for another 30 minutes before they responded, only to tell me that the delivery surcharge was now 700 pesos, contrary to the 300 pesos posted on their website. There was no explanation about the discrepancy, so false advertising. Again, this whole process took over 2 hours. I didn't want to give up because I wanted to send my mom beautiful flowers, but here we are. No flowers, just really appalling service from Knots.ph, especially agent Jackie. Do yourself a favor and buy from a different company. Knots.ph was NOT worth the hassle.”

Helpful Report

Posted 1 year ago

Dear Richie, Thank you for taking the time to share your experience with us. We sincerely apologize that we did not meet your expectations on this occasion. Your feedback is extremely important to us, and we take all concerns seriously. Our customer service team has been informed and will be reaching out to you via email shortly to better understand the situation and to find a resolution. At Knots Flowers and More we are committed to providing high-quality service, and your feedback helps us learn and improve. We truly appreciate your patience and the opportunity to make things right. Thank you once again for bringing this to our attention. Sincerely, Knotsph Team

Posted 1 year ago

“perfect! sure will not be my first and last!”

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Posted 1 year ago

“Legit. Trusted.”

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Posted 1 year ago

“so happy i found your online shop. it’s so convenient for me now to just send gifts and flowers for the people i care about even if i’m in another country. keep up the good work. you’re well appreciated!”

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Posted 1 year ago

“Smooth service. Flower was delivered earlier and it was delivered through grab car.”

Knots.ph 5 star review on 18th April 2025

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Posted 1 year ago

“Wonderful service! I am very satisfied with the customer service updates, the flower arrangements, and the ad-ons were very wonderful.”

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Posted 1 year ago

“I had an outstanding experience with Knots.PH and I can't recommend them highly enough! Despite being informed that the item I originally ordered was out of stock, they quickly offered an upgraded alternative, which was a thoughtful and appreciated gesture. What really stood out to me was the level of communication from Angello, who kept me informed at every stage of the process. When I made an error with the recipient's name, Angello was incredibly responsive and immediately corrected it, ensuring everything went smoothly. The service was fast, precise, and extremely easy to transact with. The newborn gift I ordered was absolutely adorable, and the recipient loved it! I truly appreciated the attention to detail and exceptional customer service. If you're looking for a reliable and thoughtful vendor, I highly recommend Knots.PH. They did an amazing job and made the entire experience a pleasure!”

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Posted 1 year ago

“The cards were switched on my 2 orders. It didn't really matter because I received the orders.”

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Posted 1 year ago

“Kudos to the flower designer/s of this store, we really love the bouquet we ordered! Thanks for making a great flower arrangements. You made my momma happy on her birthday!”

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Posted 1 year ago

“Knots understood the assignment considering the very short order notice. Thank you for making our parents happy. 🙏🤗”

Knots.ph 5 star review on 30th March 2025

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Posted 1 year ago

“Very satified with the roses and your prompt delivery service as requested.”

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Posted 1 year ago

“Excellent service & very nice flower arrangement. Everything is perfect.”

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Posted 1 year ago

“Hassle-free transaction”

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Posted 1 year ago

“Great service & products and value for money- will use them again”

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Posted 1 year ago

“Thank you Team you made a happy person smile today by delivering my order before expected time. Great service. Until next time.”

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Posted 1 year ago

“Keep Going guys 🙏🏻 10000000 % recomend it”

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Posted 1 year ago

“The customer service was really responsive and nice. Great service from Knots.ph!”

Knots.ph 5 star review on 15th March 2025

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Posted 1 year ago

“I ordered the Blue Ecuadorian Rose birthday bouquet with add ons (cake, balloon, card and chocolate) on their website. I did this all the way from the Pacific (Papua New Guinea) a day before the delivery date. The service was excellent, all the gifts looked exactly as displayed on their website. My brother received the gifts at his hotel for his birthday. I highly recommend Knots.ph for anyone living outside of Makati/the Phillipines.”

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Posted 1 year ago

“This is my first time ordering here, and I must say I was impressed! The only thing I would like to request is to send the tracker as soon as possible so I can monitor if the Lalamove driver hands the package directly to the receiver. I also made a note to ensure that the item is given to the intended recipient and not just left with the security guard. Other than that, everything was great! Thank you!”

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Posted 1 year ago

Knots.ph is rated 4.8 based on 1,814 reviews