Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.33

4.3 Rating 2,216 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

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Metrics

4.3

Based on 2,216 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient and easy to order.”

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Posted 7 years ago

“Prompt efficient service and the VAT receipt was sent without having to chase”

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Posted 7 years ago

“Great customer service from start to finish”

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Posted 7 years ago

“Excellent service”

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Posted 7 years ago

“Good range, excellent prices and easy to navigate website. Delivery service OK”

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Posted 7 years ago

“This company has provided me with 2 mobile phones at great price and very quick delivery they kept in contact with me right up to the day of delivery will definitely be using them again”

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Posted 7 years ago

“Very happy with both the purchase and the delivery. No complaints whatsoever.”

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Posted 7 years ago

“very satisfied with it just what I was after thank you”

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Posted 7 years ago

“Excellent products at a very good price and with quick delivery.....I will buy from them again for sure...”

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Posted 7 years ago

“LARGE CHOICE OF PRODUCTS. VERY WELL PRICED. QUICK DELIVERY”

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Posted 7 years ago

“Price and delivery were very good”

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Posted 7 years ago

“A pleasure to do business with,”

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Posted 7 years ago

“Very quick with the order”

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Posted 7 years ago

“Laptops direct didn't make me happy!!! Actually we are shocked if I'm honest, we have purchased a Laptop and paid for PRE 12 delivery £19.99, laptop didn't arrive before 12:00 and the very helpful Chat support offered me £5 refund, so a) not delivered pre 12, b) £5 refund for my £19.99 pre 12 delivery, making me very angry and then she increased the refund to £10, basically checking with trading standards and not expecting you to reply but will probably not buy again”

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Posted 7 years ago

“So far it's been perfect purchase, arrived on time, in great condition, did everything it claimed to do, and a great price.”

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Posted 7 years ago

“Very professional company to deal with, best prices and fast dispatch highly recommend. 5stars”

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Posted 7 years ago

“Pre ordered an LG 27uk850 Monitor. Arrived early and at the best price on the internet. Very very happy”

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Posted 7 years ago

“Very good quick professional service item was exactly as it was described lot of protective packaging used I would recommend and use this company again great company 10/10”

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Posted 7 years ago

“Excellent product at a competitive price”

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Posted 7 years ago

“Bought an A1 refurbished Lenovo Thinkpad; product was in perfect condition. Received within 24 hours of purchase with excellent communications throughout. Would never hesitate to buy from Laptops Direct.”

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Posted 7 years ago

Laptops Direct is rated 4.3 based on 2,216 reviews