Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.33

4.3 Rating 2,216 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

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Metrics

4.3

Based on 2,216 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, efficient delivery by DPD”

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Posted 7 years ago

“Great service and product. Thanks”

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Posted 7 years ago

“Laptop was in such good condition it could be new. Was amazed at the incredibly quick delivery. Definitely recommend.”

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Posted 7 years ago

“Great website layout. Good price. Laptop delivered next day and is exactly as described.”

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Posted 7 years ago

“Ordered a pc gaming chair after another site let me down with their ridiculous policies. Not only was laptop direct cheaper but I essentially got free next day delivery by signing up for a trial of Which? Product arrived and as described. Very happy!”

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Posted 7 years ago

“First thing i have to say is i made the error of buying a new ACER HD monitor from a well known high street store and when i got it home it had been used so i returned it and went back to looking for one on line, and laptop direct were the best i found and trust me me i looked at a lot of sites, they had the best prices i saved £30 on my purchase, also the site was really easy to use, i am only writing this to save anyone else wasting there time looking around, just go straight to laptops direct 10 out of 10”

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Posted 7 years ago

“Refurbished device, good price, swift delivery”

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Posted 7 years ago

“Reconditioned 4k monitor arrived within one working day, kept informed of expected delivery. Works fine. Can't speak for returns/service but ordering and delivery were good.”

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Posted 7 years ago

“Good price & prompt delivery”

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Posted 7 years ago

“Easy to navigate website, located product required very quickly, ordered online and delivered to Spain within the time frame mentioned, very Happy Customer and will definitely use Laptops Direct again.”

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Posted 7 years ago

“ordering easy and quick delivery”

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Posted 7 years ago

“Laptops Direct are great - we have purchased 3 computers and all have been at great prices with excellent delivery service. I would definitely recommend.”

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Posted 7 years ago

“Ordered my laptop which arrived 2 days later. Great service very easy to use.”

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Posted 7 years ago

“Great product”

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Posted 7 years ago

“Good value, great stuff.”

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Posted 7 years ago

“First class laptop at a great price.”

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Posted 7 years ago

“Laptops Direct, are brilliant, would recommend and use again,”

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Posted 7 years ago

“sound volum poor Service good”

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Posted 7 years ago

“The laptop was very competitively priced and arrived well within the maximum quoted period.”

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Posted 7 years ago

“Excellent fast service. Item arrived well-packaged.”

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Posted 7 years ago

Laptops Direct is rated 4.3 based on 2,216 reviews