Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.33

4.3 Rating 2,206 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

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Metrics

4.3

Based on 2,206 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered next day as promised. Well packaged. Laptop works fine and pleased with the price.”

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Posted 7 years ago

“I've never had a problem with their products.”

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Posted 7 years ago

“They were one of the very few retailers to stock the phone I wanted and it arrived the next day with excellent communication and courier service”

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Posted 7 years ago

“Prompt delivery, excellent products”

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Posted 7 years ago

“I ordered a phone from Laptops Direct as theirs was the best price. They stuck to the delivery date, the phone as fine, everything was fine.”

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Posted 7 years ago

“Delivery was very swift and everything was here in good time and in good order. I was not in on the initial delivery date i was given however they made it very easy to change the date of delivery without any hassle to myself. Overall very happy and would recommend laptops direct to anyone.”

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Posted 7 years ago

“Ordered product midday, arrived next-day before 8.00am FREE !! Now that's what I call service...”

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Posted 7 years ago

“The customer services team we're very helpful with my queries. The DPD was efficient and on time as promised.”

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Posted 7 years ago

“I always get good advice and good service”

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Posted 7 years ago

“No problems at all easy transaction arrived before lunch the following day via Fedx”

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Posted 7 years ago

“Good response, advice and delivery. Thanks”

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Posted 7 years ago

“Service was very fast and the product was a described”

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Posted 7 years ago

“Great service and fantastic price !”

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Posted 7 years ago

“great price great laptop a very happy birthday girl”

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Posted 7 years ago

“Great service, efficient delivery by DPD”

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Posted 7 years ago

“Great service and product. Thanks”

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Posted 7 years ago

“Laptop was in such good condition it could be new. Was amazed at the incredibly quick delivery. Definitely recommend.”

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Posted 7 years ago

“Great website layout. Good price. Laptop delivered next day and is exactly as described.”

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Posted 7 years ago

“Ordered a pc gaming chair after another site let me down with their ridiculous policies. Not only was laptop direct cheaper but I essentially got free next day delivery by signing up for a trial of Which? Product arrived and as described. Very happy!”

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Posted 7 years ago

“First thing i have to say is i made the error of buying a new ACER HD monitor from a well known high street store and when i got it home it had been used so i returned it and went back to looking for one on line, and laptop direct were the best i found and trust me me i looked at a lot of sites, they had the best prices i saved £30 on my purchase, also the site was really easy to use, i am only writing this to save anyone else wasting there time looking around, just go straight to laptops direct 10 out of 10”

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Posted 7 years ago

Laptops Direct is rated 4.3 based on 2,206 reviews