Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.33

4.3 Rating 2,206 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

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Metrics

4.3

Based on 2,206 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Laptop arrived very quickly and was as described - in fact it was in much better condition than I expected for the price, so I'm very pleased with my purchase.”

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Posted 7 years ago

“Having ordered 2 cheaper replacement batteries from other companies which didn't work I decided to order from laptops direct. I had bought from this company before and was pleased with the service. This was a more expensive battery but definitely worth the money and I'm pleased to say it's still working.”

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Posted 7 years ago

“Really pleased with purchase and prompt service.”

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Posted 7 years ago

“VERY competitive and RAPID delivery!!”

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Posted 7 years ago

“Good price and quick delivery. .problem with phone options at the start if you want a phone”

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Posted 7 years ago

“Received very quickly and very pleased with good”

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Posted 7 years ago

“Received my order in a speedy time. Product was cheaper with Laptops direct as well!”

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Posted 7 years ago

“friendly quick service. refurbed laptop bought working great.”

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Posted 7 years ago

“Quick delivery as outlined when I mad eth e order. Cheapest Monitor around and when arrived it's great.”

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Posted 7 years ago

“Good price, product is very good as described. Delivered promptly.”

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Posted 7 years ago

“Quick delivery and genuine product.”

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Posted 7 years ago

“Product as described and arrived promptly”

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Posted 7 years ago

“All good & promptly delivered”

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Posted 7 years ago

“Couldn't be happier with the service provided. Ordered a laptop at 9pm on a Friday evening, it was with me at 3pm on the Saturday. The laptop itself was in perfect condition for a reconditioned machine. I was expecting at least a couple of scuffs to justify the low price, but it arrived as if new out of the box.”

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Posted 7 years ago

“My experience with Laptops Direct was great. I ordered a refurbish Acer 14 Chromebook and it came in excellent condition, at a good price, in very good time. I'm very happy and would order from them again.”

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Posted 7 years ago

“delivery time & price”

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Posted 7 years ago

“Easy purchase online, great price and delivered quicker then expected. The quality is excellent for a graded phone.”

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Posted 7 years ago

“I was very happy. Received a warning from this site that laptopsdirect might be cherry picking who they ask to leave review, but I have no complaints at all in my two transactions. Good prices and products, plus prompt delivery.”

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Posted 7 years ago

“Good price : good product : good delivery to France”

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Posted 7 years ago

“Pristine laptop, which is perfect!!! delivery very fast! I would strongly recommend this company.”

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Posted 7 years ago

Laptops Direct is rated 4.3 based on 2,206 reviews