Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.33

4.3 Rating 2,206 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

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Metrics

4.3

Based on 2,206 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product at a competitive price, delivery fast.”

Helpful Report

Posted 7 years ago

“Great laptop, very quick delivery. A1 grade laptop completely as described, as new, no issue with it at all.”

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Posted 7 years ago

“The product arrived much quicker than expected and has proved extremely efficient and good.”

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Posted 7 years ago

“Great customer care 😊”

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Posted 7 years ago

“Great product. Great price. Delivered on time. Will def use again.”

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Posted 7 years ago

“Great service. Started on chat system then they called to take phone order so I could meet next day delivery deadline. Lenovo ideapad bought. Good machine at a great price.”

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Posted 7 years ago

“Superb service from start of order to delivery. Ordered an A2 MacBook with Touchbar and it arrived in a slightly beat up box but the laptop was new inside. Great price will happily order again when needed.”

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Posted 7 years ago

“Speedy service, availability of A1 products. I am retired so it is great to have a product which is not so complicated as Windows. I no longer need all that power.”

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Posted 7 years ago

“Great laptop Great service”

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Posted 7 years ago

“did exactly what they said”

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Posted 7 years ago

“Good range of products, competitive prices, easy order process and fast delivery.”

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Posted 7 years ago

“I ordered a refurbished HP laptop, which was delivered on time the next day. I am very happy with my laptop. I would highly recommend a good quality (i.e. A1) refurbished model, as it will save you a lot of money when comparing it to a new model from a High Street store. Would definitely use Laptops Direct again.”

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Posted 7 years ago

“Ordered 7pm , came by 1pm the next day. Amazing fast service, would use this company again.”

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Posted 7 years ago

“Fast service, no frills, great product”

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Posted 7 years ago

“So far so good. Good price. Very fast”

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Posted 7 years ago

“Sent my delivery on time the next day was really happy with the service”

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Posted 7 years ago

“Quick, easy and cheap”

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Posted 7 years ago

“Shopped around and they were the best price. Went for standard (free) delivery and it arrived in 2 days! Great deal and service.”

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Posted 7 years ago

“If I give you 5 stars will you stop sending emails to ask ‘how we done’ ?”

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Posted 7 years ago

“Quick with delivery very good prices”

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Posted 7 years ago

Laptops Direct is rated 4.3 based on 2,206 reviews