Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.33

4.3 Rating 2,216 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

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Metrics

4.3

Based on 2,216 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery, as promised.”

Helpful Report

Posted 7 years ago

“Got my Mac really easily and wel delivered”

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Posted 7 years ago

“Cant fault the service. Phone was cheaper than other online stores i looked at. Ross was really helpful and patient and my phone came next day as promise happy customers”

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Posted 7 years ago

“Super quick, ordered Thurs afternoon and received on Friday. Thank you”

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Posted 7 years ago

“Dispatched promptly to NI, very well packaged. Great price, no issues”

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Posted 7 years ago

“Excellent item as described well packaged and delivered on time.”

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Posted 7 years ago

“Great product, light and easily transportable. Have only used it for a couple of days now but so far it has met my requirements very well”

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Posted 7 years ago

“Delivered promptly and item just as described, no complaints so far aha”

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Posted 7 years ago

“Ordered the laptop and it was delivered promptly. Very happy”

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Posted 7 years ago

“Item as described. Fantastically quick service. Highly recommended.”

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Posted 7 years ago

“Quick service”

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Posted 7 years ago

“Excellent service, easy to order and product arrived as stated.”

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Posted 7 years ago

“Great product, great price, quick delivery. What more do you want?”

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Posted 7 years ago

“only place I could get laptop with DVD drive. Good price Very pleased”

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Posted 7 years ago

“Super fast delivery! Was in no hurry for my order so chose the free delivery option and it arrived far earlier than expected...thank you!”

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Posted 7 years ago

“My Lenovo laptop arrived on time as per e mail in perfect condition. The staff were curtious. What more can I say, great service.”

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Posted 7 years ago

“Ordered in an evening & delivered next day. Fantastic!”

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Posted 7 years ago

“I bought several compatible cctv cameras for an existing system at a fraction of the cost of the brand make! The cameras arrived the next day, excellent service and all working!”

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Posted 7 years ago

“Very fast delivery and an excellent laptop as described.”

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Posted 7 years ago

“Excellent service and a great price.”

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Posted 7 years ago

Laptops Direct is rated 4.3 based on 2,216 reviews