Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.33

4.3 Rating 2,216 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

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Metrics

4.3

Based on 2,216 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gave a delivery window of over 10days but they delivered within a couple of days which was great”

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Posted 7 years ago

“Bought HP Pavilion Power 580-100na Core i5 computer: Easy to see product description in full, online help was thorough and pleasant when I needed to ask questions, great price and easy to purchase. The computer was delivered next day. Well packaged and very easy to set up. Absolutely delighted with every aspect of this transaction. Well recommended. The computer itself is very powerful and easily copes with Fortnite, Rainbow 6 Siege, CS Go, Fifa 18, etc on best settings. My son is one big smile. Typical top quality HP computer.”

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Posted 7 years ago

“Remarkable service. Best price I found for Swann CCTV. Kind and courteous purchasing on the telephone. Next day delivery. Slick and faultless.”

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Posted 7 years ago

“Fast, efficient service - great value.”

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Posted 7 years ago

“Ordered Samsung Galaxy Watch online at quite lower price than everywhere else. Received the parcel following day. Cannot fault them - very happy and will shop again.”

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Posted 7 years ago

“They delivered my laptop earlier than advised, and it was very reasonably priced. Further I was particularly impressed with their fraud prevention work as they called me to check it was a legitimate purchase, as they could tell by the electoral roll that I was recently new to my billing address. Recommended.”

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Posted 7 years ago

“I made a mistake on my latest order so rang them straight away, it was all sorted within minutes, I've used them many times and they've never failed to give good service, fast delivery & help when needed.”

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Posted 7 years ago

“Great price for Acer Monitor, fast delivery, top service, as previously. The item itself not opened yet as is a birthday present for my son. Will update if necessary. Easy 5 stars.”

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Posted 7 years ago

“Delivery as promised. No issues, well packaged.”

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Posted 7 years ago

“Fantastic price Fantastic service”

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Posted 7 years ago

“Ordered a smart tv, good price and fast delivery I am very happy.”

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Posted 7 years ago

“Very good price and delivery. Product (Swann CCTV) worked fine so no need to test the customer service so this review is based on the price and speed of delivery. I selected free delivery which came as fast as the £4.99 paid option.”

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Posted 7 years ago

“Speedy delivery, great items purchased all in all very happy with their service and products.”

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Posted 7 years ago

“Ordered Swann CCTV kit and extra cameras. Very easy to deal with. A great range of products at fair prices (plus price matching). Once decision made on product(s), ordering on-line was simple. Very quickly despatched with choice of delivery options. The received items were well packaged and everything complete. An Excellent service.”

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Posted 7 years ago

“I’m a returning customer with 4 or 5 purchases. Recently had an android box delivered with no problems at all. Always had great service in the Huddersfield store with plenty of help from staff members and also recommending what apps to use with the android box. First class guys. Thanks.”

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Posted 7 years ago

“Simple ordering process and arrived on time”

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Posted 7 years ago

“I ordered a mobile phone, it was a good price and it arrived the next morning. The delivery charge seemed a bit high given the cost of the phone but I couldn't fault the speed.”

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Posted 7 years ago

“The service was very nice and quick”

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Posted 7 years ago

“Quick efficient service”

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Posted 7 years ago

“Quick on time delivery item as described works great, contacted service for advice got reply same day great service.”

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Posted 7 years ago

Laptops Direct is rated 4.3 based on 2,216 reviews