Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.33

4.3 Rating 2,206 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

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Metrics

4.3

Based on 2,206 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I made a mistake on my latest order so rang them straight away, it was all sorted within minutes, I've used them many times and they've never failed to give good service, fast delivery & help when needed.”

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Posted 7 years ago

“Great price for Acer Monitor, fast delivery, top service, as previously. The item itself not opened yet as is a birthday present for my son. Will update if necessary. Easy 5 stars.”

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Posted 7 years ago

“Delivery as promised. No issues, well packaged.”

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Posted 7 years ago

“Fantastic price Fantastic service”

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Posted 7 years ago

“Ordered a smart tv, good price and fast delivery I am very happy.”

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Posted 7 years ago

“Very good price and delivery. Product (Swann CCTV) worked fine so no need to test the customer service so this review is based on the price and speed of delivery. I selected free delivery which came as fast as the £4.99 paid option.”

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Posted 7 years ago

“Speedy delivery, great items purchased all in all very happy with their service and products.”

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Posted 7 years ago

“Ordered Swann CCTV kit and extra cameras. Very easy to deal with. A great range of products at fair prices (plus price matching). Once decision made on product(s), ordering on-line was simple. Very quickly despatched with choice of delivery options. The received items were well packaged and everything complete. An Excellent service.”

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Posted 7 years ago

“I’m a returning customer with 4 or 5 purchases. Recently had an android box delivered with no problems at all. Always had great service in the Huddersfield store with plenty of help from staff members and also recommending what apps to use with the android box. First class guys. Thanks.”

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Posted 7 years ago

“Simple ordering process and arrived on time”

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Posted 7 years ago

“I ordered a mobile phone, it was a good price and it arrived the next morning. The delivery charge seemed a bit high given the cost of the phone but I couldn't fault the speed.”

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Posted 7 years ago

“The service was very nice and quick”

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Posted 7 years ago

“Quick efficient service”

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Posted 7 years ago

“Quick on time delivery item as described works great, contacted service for advice got reply same day great service.”

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Posted 7 years ago

“Good pricing and fast delivery. Just what's needed.”

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Posted 7 years ago

“Great service. Good price, well packaged, speedy delivery.”

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Posted 7 years ago

“Fantastic! :) competitive price for a really good hard drive, and it came the next day despite only paying for standard delivery! I would definitely use this company again”

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Posted 7 years ago

“Excellent delivery,very helpful customer service.”

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Posted 7 years ago

“Laptop arrived the next day, even though I ordered in the evening. Was a slight problem with my billing adress and I got a phone call as soon as it was spotted so no delay to the delivery. Laptop was amazing value for money as well, exactly what I wanted.”

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Posted 7 years ago

“Phone arrived within a week well packaged, so far no problems.”

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Posted 7 years ago

Laptops Direct is rated 4.3 based on 2,206 reviews