Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.33

4.3 Rating 2,216 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

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Metrics

4.3

Based on 2,216 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order my new mobile at a reasonable cost and also took the extended warranty. So easy to order from and kept updated with the progress of my order. Well done.”

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Posted 6 years ago

“More than happy with the iPad 6 I received. Great performance got everything I need from it will certainly buy from you in the future.”

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Posted 6 years ago

“Great competitive price and fast delivery”

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Posted 6 years ago

“Great service price and product”

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Posted 6 years ago

“Excellent service - phone arrived next day, all looks good”

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Posted 6 years ago

“very fast delivery with free delivery as bonus and delivered descreetly good service next working day delivery very good accepts amazon pay”

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Posted 6 years ago

“Laptop was exactly what I needed, it’s in very good working order and very fast and in excellent condition. Well priced. Thank you”

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Posted 6 years ago

“Brilliant seller! I did receive my item on thins at very good price! 5*”

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Posted 7 years ago

“Efficient and fast delivery”

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Posted 7 years ago

“Fast delivery and competitive price - all good!”

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Posted 7 years ago

“speedy delivery”

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Posted 7 years ago

“More than happy with my experience buying from Laptop Direct. Price was the best I could find. Deliver free and item was well packed.”

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Posted 7 years ago

“I ordered the Wrong Doorbell Pro, received a good price and it was delivered within two working days at no extra cost, would use these again.”

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Posted 7 years ago

“Arrived on time to a click and collect that was easy to pick up from and late open times so could collect after work.”

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Posted 7 years ago

“A fast and professional service. What more does a customer need?”

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Posted 7 years ago

“Great wee laptop. Arrived very quickly beautifully packaged. Had problem which advice was emailed same day which fixed static. Would recommend and will definitely use again.”

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Posted 7 years ago

“I ordered an item at 20;45 paid £10 for next day delivery, it arrived at 11:25 excellent service. Cannot fault them”

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Posted 7 years ago

“supplied required product in agreed time without hassle”

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Posted 7 years ago

“As they agreed and delivered on time and very helpful.peter”

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Posted 7 years ago

“Good quality laptops for a competitive price for refurbishments. Financing the laptop was also quick and easy. Delivery through DPD so a trusted provider and came on the date and time when stated. No faults.”

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Posted 7 years ago

Laptops Direct is rated 4.3 based on 2,216 reviews