Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.33

4.3 Rating 2,206 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

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Metrics

4.3

Based on 2,206 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Laptop was exactly what I needed, it’s in very good working order and very fast and in excellent condition. Well priced. Thank you”

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Posted 6 years ago

“Brilliant seller! I did receive my item on thins at very good price! 5*”

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Posted 6 years ago

“Efficient and fast delivery”

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Posted 6 years ago

“Fast delivery and competitive price - all good!”

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Posted 6 years ago

“speedy delivery”

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Posted 6 years ago

“More than happy with my experience buying from Laptop Direct. Price was the best I could find. Deliver free and item was well packed.”

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Posted 6 years ago

“I ordered the Wrong Doorbell Pro, received a good price and it was delivered within two working days at no extra cost, would use these again.”

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Posted 6 years ago

“Arrived on time to a click and collect that was easy to pick up from and late open times so could collect after work.”

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Posted 6 years ago

“A fast and professional service. What more does a customer need?”

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Posted 6 years ago

“Great wee laptop. Arrived very quickly beautifully packaged. Had problem which advice was emailed same day which fixed static. Would recommend and will definitely use again.”

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Posted 6 years ago

“I ordered an item at 20;45 paid £10 for next day delivery, it arrived at 11:25 excellent service. Cannot fault them”

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Posted 6 years ago

“supplied required product in agreed time without hassle”

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Posted 6 years ago

“As they agreed and delivered on time and very helpful.peter”

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Posted 6 years ago

“Good quality laptops for a competitive price for refurbishments. Financing the laptop was also quick and easy. Delivery through DPD so a trusted provider and came on the date and time when stated. No faults.”

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Posted 6 years ago

“Very happy with the service and great value for money for a refurbished second hand MacBook Pro, which has been working well over the months.”

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Posted 6 years ago

“So happy for my new Medion laptop. Windows is installed on ssd drive, not on hdd, thank you for that! Everything works great! Thanks”

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Posted 6 years ago

“I found a bargain price laptop on Laptops Direct and delayed ordering for a couple of days because I'd seen some negative reviews on the subject of delivery. However, I bit the bullet and paid an extra tenner for next day delivery and placed my order. Not only did the laptop arrive on the day I was told it would, I could use a webapp to watch the progress of the van making the delivery. I was given a two hour time slot, which is much more convenient than having to stay in all day, the laptop arrived 20 minutes before the end of the delivery window and I'm really pleased with both the laptop and the delivery service. I can't really write an accurate review of the laptop as I've just started using it and, because I use it for work, it will be some time before I can make a final judgement on it. It has quite a lot to live up to as my last laptop was still working well after being used daily for work for 7 years.”

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Posted 6 years ago

“Ordered a few A1 grade laptops from laptops direct and honestly there amazing. The laptops look brand new and massive savings too :)”

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Posted 6 years ago

“Bought HP laptop.Great price, speedy delivery, amazing really in 24 hours.”

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Posted 6 years ago

“I received a good, prompt service, no issues will order again”

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Posted 6 years ago

Laptops Direct is rated 4.3 based on 2,206 reviews