Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.33

4.3 Rating 2,232 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

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Metrics

4.3

Based on 2,232 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 82%
Customer Service
Communication Channels	Live Chat, Email, Telephone

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service very efficient. Opted for the free delivery and arrived within 5 days. Good price compared to other suppliers. Product seems great.”

Helpful Report

Posted 6 years ago

“Really needed a laptop with 8GB of RAM and was looking at spending £800 at Currys. Thought I’d check the refurbished ones out and got a HP one for £250. I did have to wait about two weeks for it to arrive but this was clearly communicated to me before I made the purchase. So far so good. I was pleasantly surprised with the prestige condition the laptop was in it looks brand new and so far it’s running fast. I haven’t tried to edit videos on it yet so will have to wait and see. PayPal pulled through the wrong billing address and laptop direct didn’t cancel my order once the system didn’t match. I sent an email out of hours and it was all rectified by 10am next morning so service was bang on too. The negative reviews below all seem to be regarding delivery 🤷🏼‍♀️ Great experience so far.”

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Posted 6 years ago

“Great price. Delivery time was quicker than the estimated date”

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Posted 6 years ago

“Very pleased with set ice. Wasn't quite the lowest price for the refurbished Huawei phone, but they had stock of the pristine grade I wanted. Delivered the next day, in the original box, complete with everything - headphones, adaptor, USB lead, charger and sim removal tool. Delighted, and would use them again without a second thought.”

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Posted 6 years ago

“I bought a lenovo. Good price for the type of laptop I needed. Laptops direct dealt with order quickly and received when they said it was going to be delivered”

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Posted 6 years ago

“Customer service was fantastic along side the price. The most of all collection was superb.”

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Posted 6 years ago

“Excellent service”

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Posted 6 years ago

“First of all I got the laptop comparitively cheaper to other sites, and they delivered it the next day, very happy with them, not going to buy in future from anywhere else.”

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Posted 6 years ago

“Good service, with prompt delivery”

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Posted 6 years ago

“Ordered 2 mobile phones, delivered promptly and were fine.”

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Posted 6 years ago

“They do what they say, could not fault from start to finish........”

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Posted 6 years ago

“I ordered a refurbished (grade A) Sony Xperia XZ2 phone & am very happy with its' pristine condition. The price was the best I could find for that phone in such a good condition. I asked a question about the item prior to delivery & was replied to in a timely, helpful manner. The free delivery was also quick & efficient.”

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Posted 6 years ago

“Good website and items easy to find. Reasonable price and very fast delivery”

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Posted 6 years ago

“I have used Laptops Direct several times as I supply laptops as part of my business. The service has always been excellent and the prices are very competitive.”

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Posted 6 years ago

“Good product, good price, good delivery, everything in order”

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Posted 6 years ago

“Everything fine with many thanks!”

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Posted 6 years ago

“Arrived on time. Excellent product. Would recommend!”

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Posted 6 years ago

“I searched a few sites before deciding to buy from LTD . The price was competitive.had a small issue with creating an account but a phone call soon sorted it out. Good customer service who help me buy my laptop.”

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Posted 6 years ago

“I returned the original phone I bought, as the reception was so bad in my area. They accepted it and refunded me, with no quibble or problem. I then ordered another brand which is perfect. Will be happy to do business again with them”

Helpful Report

Posted 6 years ago

“Got an Acer Chromebook 14 from Laptops Direct, A1 graded but it's just like new out of the box, perfect condition. In addition to this, really fast delivery. Now looking to buy a second laptop through them for my father in law!”

Helpful Report

Posted 6 years ago

Laptops Direct is rated 4.3 based on 2,232 reviews