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Laptops Direct Reviews

4.3 Rating 2,232 Reviews
84 %
of reviewers recommend Laptops Direct
4.3
Based on 2,232 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
Greater than 82%
Customer Service
Communication Channels
Live Chat, Email, Telephone

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Laptops Direct 1 star review on 9th October 2023
Mette
Laptops Direct 5 star review on 27th May 2023
Stef Walcott
Laptops Direct 5 star review on 27th May 2023
Stef Walcott
Laptops Direct 5 star review on 27th May 2023
Stef Walcott
Laptops Direct 5 star review on 24th May 2022
Mal Dee
Laptops Direct 2 star review on 16th April 2022
Kieran
Laptops Direct 5 star review on 31st March 2022
Ali
19
Anonymous
Anonymous  // 01/01/2019
Delivered on time and no issues with Lenovo laptop
Helpful Report
Posted 6 years ago
Great customer service respond to the needs of our charity and give the best prices
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Posted 6 years ago
A very easy company to deal with.
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Posted 6 years ago
Very good service couldn’t be beat on price would recommend
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Posted 6 years ago
Great price. Fast delivery
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Posted 6 years ago
The prices were competitive. The response to the purchase was prompt. The Laptop was delivered within a couple of days. Much less time than originally quoted. The laptop arrived well packed. The delivery company contacted me beforehand to let me know when the delivery would be. I had no reason to contact Customer Service and have no need on this occasion to use their returns service.
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Posted 6 years ago
Very happy with the service. Laptop arrived quicker than expected and works great so far.
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Posted 6 years ago
Prompt service and an excellent laptop, ready to go with W10.
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Posted 6 years ago
Ordered phone it arrived, condition was significantly better than expected all in all a win for me
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Posted 6 years ago
Ordered a Lenova Laptop from Laptops Direct and it works perfectly
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Posted 6 years ago
Bought 3 mobile phones really good prices with extended warranty available.
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Posted 6 years ago
Come across Laptops Direct whilst searching for a new mobile phone. Laptops Direct came up £50 cheaper than their nearest rival Amazon for a a Huawei P20 Pro. I was sceptical by the big price difference and having not heard of them before and previously been caught by foreign sites posing as UK sites selling goods way below price only to wait ages for the item to arrive from abroad and then get stung by custom import charges. However I'm happy to say that Laptops Direct went way beyond my expectations on on price and service. I ordered my phone in the evening and it arrived just after lunch the very next day and they used DPD to deliver my phone which was a big plus for me. On my first time experience with Laptops Direct I can not rate them highly enough they will definitely be first choice next time around.
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Posted 6 years ago
New customer. Got in a muddle with their website---my fault.They very quickly sorted that out. Chose free delivery (delayup to 14/15 days.). However laptop arrived 2 days after order placed.Excellent service at no cost.
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Posted 6 years ago
Good price, quick service and they sorted a problem of my own making without fuss.
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Posted 6 years ago
I've received my MSI Gaming Monitor pretty fast. It was well packaged and now enjoying it so much.
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Posted 6 years ago
good product great service ,delivered less than 24 hours after it was ordered thanks
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Posted 6 years ago
Good value for money and delivered next day at 2.30pm as paid for even though it was ordered after 8pm. Well packaged. Would use again.
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Posted 6 years ago
TV was inexpensive and delivered free much quicker than initially estimated. Love the TV. Great and works with Alexa too!
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Posted 6 years ago
Great price on a laptop, arrived next day. Happy with the quality and service.
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Posted 6 years ago
Great service. Happy with the laptop.
Helpful Report
Posted 6 years ago
Laptops Direct is rated 4.3 based on 2,232 reviews