Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.33

4.3 Rating 2,173 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

Questions

Metrics

4.3

Based on 2,173 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Write Your review

Tell us how Laptops Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with set ice. Wasn't quite the lowest price for the refurbished Huawei phone, but they had stock of the pristine grade I wanted. Delivered the next day, in the original box, complete with everything - headphones, adaptor, USB lead, charger and sim removal tool. Delighted, and would use them again without a second thought.”

Helpful Report

Posted 6 years ago

“I bought a lenovo. Good price for the type of laptop I needed. Laptops direct dealt with order quickly and received when they said it was going to be delivered”

Helpful Report

Posted 6 years ago

“Customer service was fantastic along side the price. The most of all collection was superb.”

Helpful Report

Posted 6 years ago

“Excellent service”

Helpful Report

Posted 6 years ago

“First of all I got the laptop comparitively cheaper to other sites, and they delivered it the next day, very happy with them, not going to buy in future from anywhere else.”

Helpful Report

Posted 6 years ago

“Good service, with prompt delivery”

Helpful Report

Posted 6 years ago

“Ordered 2 mobile phones, delivered promptly and were fine.”

Helpful Report

Posted 6 years ago

“They do what they say, could not fault from start to finish........”

Helpful Report

Posted 6 years ago

“I ordered a refurbished (grade A) Sony Xperia XZ2 phone & am very happy with its' pristine condition. The price was the best I could find for that phone in such a good condition. I asked a question about the item prior to delivery & was replied to in a timely, helpful manner. The free delivery was also quick & efficient.”

Helpful Report

Posted 6 years ago

“Good website and items easy to find. Reasonable price and very fast delivery”

Helpful Report

Posted 6 years ago

“I have used Laptops Direct several times as I supply laptops as part of my business. The service has always been excellent and the prices are very competitive.”

Helpful Report

Posted 6 years ago

“Good product, good price, good delivery, everything in order”

Helpful Report

Posted 6 years ago

“Everything fine with many thanks!”

Helpful Report

Posted 6 years ago

“Arrived on time. Excellent product. Would recommend!”

Helpful Report

Posted 6 years ago

“I searched a few sites before deciding to buy from LTD . The price was competitive.had a small issue with creating an account but a phone call soon sorted it out. Good customer service who help me buy my laptop.”

Helpful Report

Posted 6 years ago

“I returned the original phone I bought, as the reception was so bad in my area. They accepted it and refunded me, with no quibble or problem. I then ordered another brand which is perfect. Will be happy to do business again with them”

Helpful Report

Posted 6 years ago

“Got an Acer Chromebook 14 from Laptops Direct, A1 graded but it's just like new out of the box, perfect condition. In addition to this, really fast delivery. Now looking to buy a second laptop through them for my father in law!”

Helpful Report

Posted 6 years ago

“Very good refurbish Lenovo, at a very good price . Sent to Spain with no problems . Highly delighted”

Helpful Report

Posted 6 years ago

“We ordered a refurbished desktop gaming pc and it arrived the next day in perfect (as new condition). So far our son is very pleased with it! We saved over £300 compared to a new one. Very cool”

Helpful Report

Posted 6 years ago

“Great price and fast response/delivery. Early days but laptop is excellent”

Helpful Report

Posted 6 years ago

Laptops Direct is rated 4.3 based on 2,173 reviews