Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.33

4.3 Rating 2,206 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

Questions

Metrics

4.3

Based on 2,206 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Write Your review

Tell us how Laptops Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a 49inch curved gaming monitor, very good price, delivered on time and all in great condition. Definitely recommend and will be shopping with them again.”

Helpful Report

Posted 6 years ago

“Ordered replacement battery for laptop online. Good price, well packaged and delivered on time. What more can I say ...”

Helpful Report

Posted 6 years ago

“I purchased an HP laptop from Laptops Direct. It was delivered safely and sooner than I expected. The laptop worked perfectly out of the box; I opted for the pre-sale checkup and it was worth it. I am very pleased with my laptop.”

Helpful Report

Posted 6 years ago

“Fast, friendly and efficient service.”

Helpful Report

Posted 6 years ago

“Wireless keyboard and mouse was inexpensive and arrived promptly.”

Helpful Report

Posted 6 years ago

“Delivered on time and no issues with Lenovo laptop”

Helpful Report

Posted 6 years ago

“Great customer service respond to the needs of our charity and give the best prices”

Helpful Report

Posted 6 years ago

“A very easy company to deal with.”

Helpful Report

Posted 6 years ago

“Very good service couldn’t be beat on price would recommend”

Helpful Report

Posted 6 years ago

“Great price. Fast delivery”

Helpful Report

Posted 6 years ago

“The prices were competitive. The response to the purchase was prompt. The Laptop was delivered within a couple of days. Much less time than originally quoted. The laptop arrived well packed. The delivery company contacted me beforehand to let me know when the delivery would be. I had no reason to contact Customer Service and have no need on this occasion to use their returns service.”

Helpful Report

Posted 6 years ago

“Very happy with the service. Laptop arrived quicker than expected and works great so far.”

Helpful Report

Posted 6 years ago

“Prompt service and an excellent laptop, ready to go with W10.”

Helpful Report

Posted 6 years ago

“Ordered phone it arrived, condition was significantly better than expected all in all a win for me”

Helpful Report

Posted 6 years ago

“Ordered a Lenova Laptop from Laptops Direct and it works perfectly”

Helpful Report

Posted 6 years ago

“Bought 3 mobile phones really good prices with extended warranty available.”

Helpful Report

Posted 6 years ago

“Come across Laptops Direct whilst searching for a new mobile phone. Laptops Direct came up £50 cheaper than their nearest rival Amazon for a a Huawei P20 Pro. I was sceptical by the big price difference and having not heard of them before and previously been caught by foreign sites posing as UK sites selling goods way below price only to wait ages for the item to arrive from abroad and then get stung by custom import charges. However I'm happy to say that Laptops Direct went way beyond my expectations on on price and service. I ordered my phone in the evening and it arrived just after lunch the very next day and they used DPD to deliver my phone which was a big plus for me. On my first time experience with Laptops Direct I can not rate them highly enough they will definitely be first choice next time around.”

Helpful Report

Posted 6 years ago

“New customer. Got in a muddle with their website---my fault.They very quickly sorted that out. Chose free delivery (delayup to 14/15 days.). However laptop arrived 2 days after order placed.Excellent service at no cost.”

Helpful Report

Posted 6 years ago

“Good price, quick service and they sorted a problem of my own making without fuss.”

Helpful Report

Posted 6 years ago

“I've received my MSI Gaming Monitor pretty fast. It was well packaged and now enjoying it so much.”

Helpful Report

Posted 6 years ago

Laptops Direct is rated 4.3 based on 2,206 reviews