Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.33

4.3 Rating 2,216 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

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Metrics

4.3

Based on 2,216 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Happy with laptop order which arrived within the delivery date and in excellent condition”

Helpful Report

Posted 6 years ago

“Great service. Always kept me informed on progress of order. Competitive prices. Prompt deliveries. have used them on several occasions and cannot fault them yet.”

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Posted 6 years ago

“Excellent. Powerful laptop for a bargain price delivered without problems within 24hrs without even paying for that service. Very, very happy customer.”

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Posted 6 years ago

“Ordered an S9 Note along with a power bank. They both arrived next day as stated on the website to my local outlet as requested. Found this product at the price I was prepared to pay , fully sealed. Found the website easy to use and the service very prompt. The lady who dealt with the order at the out let was both very pleasant and welcoming”

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Posted 6 years ago

“Quick to arrive, good price , happy customer, will recommend thank you”

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Posted 6 years ago

“Product arrived in time and was as described”

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Posted 6 years ago

“Bought a 49inch curved gaming monitor, very good price, delivered on time and all in great condition. Definitely recommend and will be shopping with them again.”

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Posted 6 years ago

“Ordered replacement battery for laptop online. Good price, well packaged and delivered on time. What more can I say ...”

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Posted 6 years ago

“I purchased an HP laptop from Laptops Direct. It was delivered safely and sooner than I expected. The laptop worked perfectly out of the box; I opted for the pre-sale checkup and it was worth it. I am very pleased with my laptop.”

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Posted 6 years ago

“Fast, friendly and efficient service.”

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Posted 6 years ago

“Wireless keyboard and mouse was inexpensive and arrived promptly.”

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Posted 6 years ago

“Delivered on time and no issues with Lenovo laptop”

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Posted 6 years ago

“Great customer service respond to the needs of our charity and give the best prices”

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Posted 6 years ago

“A very easy company to deal with.”

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Posted 6 years ago

“Very good service couldn’t be beat on price would recommend”

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Posted 6 years ago

“Great price. Fast delivery”

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Posted 6 years ago

“The prices were competitive. The response to the purchase was prompt. The Laptop was delivered within a couple of days. Much less time than originally quoted. The laptop arrived well packed. The delivery company contacted me beforehand to let me know when the delivery would be. I had no reason to contact Customer Service and have no need on this occasion to use their returns service.”

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Posted 6 years ago

“Very happy with the service. Laptop arrived quicker than expected and works great so far.”

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Posted 6 years ago

“Prompt service and an excellent laptop, ready to go with W10.”

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Posted 6 years ago

“Ordered phone it arrived, condition was significantly better than expected all in all a win for me”

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Posted 6 years ago

Laptops Direct is rated 4.3 based on 2,216 reviews