Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.33

4.3 Rating 2,216 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

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Metrics

4.3

Based on 2,216 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price, great delivery!”

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Posted 5 years ago

“Good price for refurb HP and delivered on time as promised.”

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Posted 5 years ago

“They gave a very professional and prompt service. I couldn't ask for anything more from them, very impressed.”

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Posted 5 years ago

“Bought an Oppo mobile phone from them. All good. Took a 4-5 working days and a DPS delivery which had to be dealt with personally (no leaving goods anywhere), but that is understandable.”

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Posted 6 years ago

“Excellent service as usual. Airpods received next day. Would definitely recommend.”

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Posted 6 years ago

“Excellent service good price and arrived next day with regular updates”

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Posted 6 years ago

“Great price and speedy delivery”

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Posted 6 years ago

“I was a bit uneasy before placing the order for a used Pixel phone - which was considerably cheaper than any other similar options on Amazon. I'm just glad I took the risk - delivered in two days, working perfectly, looks and feels new. Thanks guys.”

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Posted 6 years ago

“As it said on the package. Super fast delivery.”

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Posted 6 years ago

“Ordered a HP laptop on 2nd January 2020. Selected free delivery expecting delivery on or before 17th January 2020. Advised by Email of sameday despatch. DPD delivered next day, 2 minutes into one hour delivery forecast. Item was in manufacturer's packing and appears to be working perfectly.”

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Posted 6 years ago

“I’m a genuine customer and really happy with my service, bought a PlayStation VR bundle for lowest price anywhere in the sale, delivered 3 days later. That’s it, I can’t complain, everything was perfect”

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Posted 6 years ago

“Excellent quick service fairly priced delivered by DHL good shopping experience.”

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Posted 6 years ago

“Excellent service regular updates on delivery would recommend”

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Posted 6 years ago

“The cat phone I ordered came promptly and without hassle. Communication was good.”

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Posted 6 years ago

“Excellent service, first class. The courier expected to be between 2.30pm and 3.30pm the next day of purchase and I had my laptops in my hands at 2.30pm exactly... Very competitive price also! Our company will buy definitely more devices from Laptops Direct in near future.”

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Posted 6 years ago

“Ordered a refurb Chromebook for my wife, arrived ahead of time which was great ahead of Xmas . Looks to be on great condition, not really used fully but all seems to be in working order. Good item, good price , good service”

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Posted 6 years ago

“Delivered on time - iPhone X was as stated in grade A condition - no marks looks unused”

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Posted 6 years ago

“Good discount on rrp and arrived before advised delivery date. Good service so far.”

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Posted 6 years ago

“Monitor arrived even more quickly than promised. Faultless service. Very happy with product. Excellent value for 4K monitor.”

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Posted 6 years ago

“Black Friday sales. I bought Apple EarPods series 2 with a £30 discount offer for £130. They arrived in good time and I’m very happy with the item. Thank you. 👍”

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Posted 6 years ago

Laptops Direct is rated 4.3 based on 2,216 reviews