Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.33

4.3 Rating 2,206 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

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Metrics

4.3

Based on 2,206 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price and speedy delivery”

Helpful Report

Posted 5 years ago

“I was a bit uneasy before placing the order for a used Pixel phone - which was considerably cheaper than any other similar options on Amazon. I'm just glad I took the risk - delivered in two days, working perfectly, looks and feels new. Thanks guys.”

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Posted 5 years ago

“As it said on the package. Super fast delivery.”

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Posted 5 years ago

“Ordered a HP laptop on 2nd January 2020. Selected free delivery expecting delivery on or before 17th January 2020. Advised by Email of sameday despatch. DPD delivered next day, 2 minutes into one hour delivery forecast. Item was in manufacturer's packing and appears to be working perfectly.”

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Posted 5 years ago

“I’m a genuine customer and really happy with my service, bought a PlayStation VR bundle for lowest price anywhere in the sale, delivered 3 days later. That’s it, I can’t complain, everything was perfect”

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Posted 5 years ago

“Excellent quick service fairly priced delivered by DHL good shopping experience.”

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Posted 5 years ago

“Excellent service regular updates on delivery would recommend”

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Posted 5 years ago

“The cat phone I ordered came promptly and without hassle. Communication was good.”

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Posted 5 years ago

“Excellent service, first class. The courier expected to be between 2.30pm and 3.30pm the next day of purchase and I had my laptops in my hands at 2.30pm exactly... Very competitive price also! Our company will buy definitely more devices from Laptops Direct in near future.”

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Posted 5 years ago

“Ordered a refurb Chromebook for my wife, arrived ahead of time which was great ahead of Xmas . Looks to be on great condition, not really used fully but all seems to be in working order. Good item, good price , good service”

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Posted 6 years ago

“Delivered on time - iPhone X was as stated in grade A condition - no marks looks unused”

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Posted 6 years ago

“Good discount on rrp and arrived before advised delivery date. Good service so far.”

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Posted 6 years ago

“Monitor arrived even more quickly than promised. Faultless service. Very happy with product. Excellent value for 4K monitor.”

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Posted 6 years ago

“Black Friday sales. I bought Apple EarPods series 2 with a £30 discount offer for £130. They arrived in good time and I’m very happy with the item. Thank you. 👍”

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Posted 6 years ago

“Great price, and item delivered the next day.”

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Posted 6 years ago

“I chose to buy through Laptops direct because they could supply exactly the laptop hat I wanted. Ordering was simple and my laptop was delivered in 2 days, as required.”

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Posted 6 years ago

“Excellent service. Super fast delivery and great value for money. Thank you very much.”

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Posted 6 years ago

“Very happy with my laptop. It arrived promptly and in immaculate condition. All seems to be working well and hopefully will continue to do so! Allowed me to purchase good spec at a reasonable price.”

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Posted 6 years ago

“The service was first class - communication throughout the process likewise. Well- packaged product received next day despite not paying for this service. Product is a gift so not tried it out yet so hopefully will be as pleased with the product as I am with ordering service.”

Helpful Report

Posted 6 years ago

“superb service and help when I made a mistake placing my order on line. No fuss sorted very quickly without fuss. Order delivered on time when given delivery time and date, Very nice people to deal with.”

Helpful Report

Posted 6 years ago

Laptops Direct is rated 4.3 based on 2,206 reviews