Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.33

4.3 Rating 2,173 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

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Metrics

4.3

Based on 2,173 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased grade A Sony Xperia xz1 venus pink what can I say it's brand new box still sealed all accessories sealed and new bargain as a family that's five devices purchased from these guys never any problem all have either been new or mint condition when all purchased as grade A items will be using again no worries paid for next day and arrived next day brilliant service”

Helpful Report

Posted 5 years ago

“Excellent service delivered very quick. Would certainly use them again and a great selection of goods. 😊”

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Posted 5 years ago

“Found the ideal printer for my needs at Laptops Direct, Epson XP 255, neat and tidy and reasonably priced. Simple to order, very quick delivery and easy to install (with the help of my Grandson). Would have preferred a tilting control panel like previous Epson model and only 5 sheets of photo paper included whereas 10 displayed on box! Other than that, pleased with my purchase.”

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Posted 5 years ago

“Cheap, good value, quick delivery.”

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Posted 5 years ago

“Well priced TV, which I was told it would be delivered the 28th Nov. It was delivered on the 15th so couldnt be happier. The courier they used DHL was poor, but cant blame laptops direct for that. Very happy with the service so far, but I've had no reason to contact their customer services to test them. Very pleased.”

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Posted 5 years ago

“good price and communication with fast delivery as well. well pleased with new hp laptop. Prices at Laptops Direct are cheaper by a fair margin than most other places.”

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Posted 5 years ago

“Happy with laptop order which arrived within the delivery date and in excellent condition”

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Posted 5 years ago

“Great service. Always kept me informed on progress of order. Competitive prices. Prompt deliveries. have used them on several occasions and cannot fault them yet.”

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Posted 5 years ago

“Excellent. Powerful laptop for a bargain price delivered without problems within 24hrs without even paying for that service. Very, very happy customer.”

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Posted 5 years ago

“Ordered an S9 Note along with a power bank. They both arrived next day as stated on the website to my local outlet as requested. Found this product at the price I was prepared to pay , fully sealed. Found the website easy to use and the service very prompt. The lady who dealt with the order at the out let was both very pleasant and welcoming”

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Posted 5 years ago

“Quick to arrive, good price , happy customer, will recommend thank you”

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Posted 5 years ago

“Product arrived in time and was as described”

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Posted 5 years ago

“Bought a 49inch curved gaming monitor, very good price, delivered on time and all in great condition. Definitely recommend and will be shopping with them again.”

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Posted 5 years ago

“Ordered replacement battery for laptop online. Good price, well packaged and delivered on time. What more can I say ...”

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Posted 5 years ago

“I purchased an HP laptop from Laptops Direct. It was delivered safely and sooner than I expected. The laptop worked perfectly out of the box; I opted for the pre-sale checkup and it was worth it. I am very pleased with my laptop.”

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Posted 5 years ago

“Fast, friendly and efficient service.”

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Posted 5 years ago

“Wireless keyboard and mouse was inexpensive and arrived promptly.”

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Posted 5 years ago

“Delivered on time and no issues with Lenovo laptop”

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Posted 5 years ago

“Great customer service respond to the needs of our charity and give the best prices”

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Posted 5 years ago

“A very easy company to deal with.”

Helpful Report

Posted 5 years ago

Laptops Direct is rated 4.3 based on 2,173 reviews